ChaRM error "There is no active task list in the assigned project"

Hello all,

We are facing an error in ChaRM (Solu.Mgr 7.1 SPS04) while creating ZMHF (custom Urgent Change) change documents.

Users "sometime" receive error "There is no active task list in the associated project" with following log entries:

There is no active task list in the assigned project (Message no SOCM_ACTION_LOG014)

Task list H000000004 NOT created by user XXXXXX on <date> at <time> (Message no. /TMWFLOW/TASKLIST304)

Error writing to table /TMWFLOW/PROJCTC (Message no. /TMWFLOW/TASKLIST177)

This issue is sporadic and does not occur always.  I have gone through a thread (http://scn.sap.com/thread/2106331), which points to a resolution document; unfortunately the document link has expired / no longer available.

Can someone kindly assist to resolve this issue please?

Thanks in advance,

Shaji Narayanan