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Alerts are not coming to my mail box, But I can see the alerts in ALERT INBOX SOLMAN 7.1 SP8

Hello Experts

 

I am working on Solution Manager 7.1 SP8 to trigger alerts from Solman System to my email id.

 

I have completed

 

1. System Preparation

2. Basic Configuration

3. Managed systems Configuration

4. Technical Monitoring

 

Actually the role SAP_NOTIF_ADMIN was missing for SOLMAN_BTC user, but now i have assigned that also.

 

I am able to see the alerts in SOLMAN_WORKCENTER but I am unable to get alert mails.


I can see the latest alerts getting created in SOLMAN for managed systems(e.g 2 minutes before) in alert inbox.


I have created my own customized template for technical system, instance, database and technical instance.


The alerts are getting generated with threshold what i have set. And i have also set auto-notification --> active for the metrics and alerts.


I am unable to find what could be the problem? Did I miss something? I have not created AUTO-REACTION methods in SOLMAN.


Kindly help me experts.

 

Thanks

Lingaraj




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