hi all
I have done the BI setup for the solution manager 7.1 . But the report on incidents (service desk reports) is showing "No applicable data"
i checked all the settings and all are done and correct.
what are the datasources used for incidents and how data is loaded in to DSO like 0SPRDAT2 in BI as i see no transformation and no dtp for these?
What are the extractors used in solman for service desk reporting?
Is there any settings to be done in solman for the extractors?
How do extractors extract data and update to BI?
Appreciate your help as this is very critical issue.
Thank you in advance
