Hello,
I am configuring our Solution Manager 7.1 system to utilize Web Client for Incident Management.
I would like an e-mail to automatically be sent to the Reporter once the status of a Incident is changed. Currently, I believe I have taken all the steps towards this action, yet no e-mail is being sent.
Below is a screen shot of my "Define Action Profiles" screen and "Define Conditions" screen.
Please let me know of any steps I may be missing.
Thanks