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error while installing SMD agent

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Hi ,

 

1) Can any one please justify/brief the need of installing SMD agent on ABAP stack?

 

2) When I tried to install the SMD  711 agent on ABAP stack I could see the below error when i click sapinst.exe.

 

    " Running msiexec failed with return code 1063: undefined

 

      command line was :

       msiexec.exe /norestart /L vcredist_x64.log /i vcredist_x64.msi /qn "

 

I tried with Changing the environment variable of Temp and tmp to C:\usr\sap\<sid>\tmp  and also tried with directory c:\temp but in vain .

 

enivronment:-   Windows 64-bit.

 

Note:- SMD agent was successfully installed on Development systemn

 

Please suggest.

 

Thank you

Jayanth


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