Greetings,
We have created ZMIN as incident transaction type and ZNAR as Knowledge Article transaction type copied for standard transaction type. The multilevel categorization is not getting copied from ZMIN to ZNAR. All the configurations are in place. Below are the details of the config. Categories are getting copied to other transaction type except for ZMIN to ZNAR.
Please provide your valuable suggestions to resolve this issue.
Categorization schema
Regards,
Mohar