Hi Solution Manager Experts,
What is SAP's recommended guidelines towards continuous monitoring/alerting of production environment during an outage of Solution Manager?
Please note, this is not a query on a DR situation - where of course, we could use the on-the-fly-agent functionality.
For example: During an upgrade or SPS patch implementation, Solution Manager will be running with very restricted functionalities (or none at all). This window could be anything between couple of hours to few days, in case of complexities / post-patch CCN notes application etc.
Initially, we thought of installing a second set of DIAG agents on managed systems in production environment, which points/reports to Solution Manager QA box, but this appears not a brilliant solution, as it involves:
1. Additional efforts towards installation and Managed System Configuration
2. Re-pointing and other manual tasks prior-to and post-outage windows
3. Additional resources (CPU, RAM, disk spaces) used by the DIAG agent on each managed host.
4. Wily config issues.
How can we ensure the monitoring of production environment is not compromised by Solution Manager outages of above nature?
Thanks in advance,
Shaji