Hello,
It is possible to open Normal Change/Urgent Change directly with an URL ?
For example, I have a Normal Change 42798, I would like to go directly in Solution Manager Incident Management for this normal change
with an URL.
I know the GUID on my change and it is possible to open the change by this URL
http://solman:port/sap/bc/gui/sap/its/webgui?sap-language=E&sap-client=001&~transaction=DSWP_SAPSHORTCUT&~OkCode=/08&pcmd=CRMVW&pnumb=GUID&pvariant=&
The change is correctly showed but the problem is Transaction Monitor - Service Processes window is still open.
It is possible to hide or close the window ?
Or if you have an easier solution, can you share with me ?
I found this :
URL to open ServiceDesk-Ticket by passing the object_id (i.e. messageid)
URL link to open Service Desk message
P.S : http://solman:port/sap/bc/webdynpro/sap/ags_incident_trans_key?GUID=<GUID>&sap-client=001&sap-language=EN don't show my ticket