Update Business Partner Master Data for Incident Management

Hi fellow SAP-ians,

I have two questions that I need to ask in relation to Incident Management SOLMAN 7.1:

1) Can Business Partner (BP) master data be mass updated via a catt script? (recording of transaction BP)

2) What BP roles can I use if i need to capture profit center, cost center and department info for each BP and to be able to display those info from Incident Management (CRM Web UI)?

Thanks in advance. Your swift response is highly appreciated.

B.Regards,

Khairul