Hi Experts,
My issue remains.
It's about forwarding incident to SAP.
We can't forward incident to sap as a processor for our customers
But we can send a new message to SAP
I think forwarding incident is supposed to work because the connection between us and SAP is activated.
Otherwise, we cannot succeed in sending new incident to SAP.
The situation right now is not really what we consider of.
We cannot figure it out and this is quite urgent for us because we're going to have audit on June, 2015.
In other words, we only have one more month to finish this system.
Otherwise, impact will be huge.
Thanks