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SUM upgrade error in Execution phase at step: " MAIN_SWITCH/SUBMOD_SWITCH_KERNEL/ENVFILES!"

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Hi experts,

 

I am trying the upgrade our SAP Solution manager 7.1 SP11 to SP13 using Software Update Manager [SUM] SP13 on windows system.

 

I got the following error in execution phase. Please advice

 


      Severe error(s) occurred in phase
      MAIN_SWITCH/SUBMOD_SWITCH_KERNEL/ENVFILES


      Last error code set: Cannot query 'PATH' in registry key
      HKEY_CURRENT_USER 'Environment': The system cannot find the file
      specified. <br/>
   

thanks,

Raja.

 

 



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