Hello,
I have a problem when we creating a new incident in crm_ui (ITSM) I don't get any popup so I can choose what transaction type I want to create, its create transaction type SMDT(test case error).
Create new
I get SMDT
When I using Create - incident in shortlinks I get right transaction type ZMIN.
When I do this in solution manager (SAP GUI) SOLMAN_WORKCENTER - Incident Management - new message I get a popup menu so I can choose what transaction types I want to create
I have configure solution manager to choose ZMIN default when I configure the IT Service Management
1.So what's the problem Gurus? How can I change this so when I creating a new incident in CRM_UI its create ZMIN not a SMDT(Test Case Error)?
// Ulf Lundqvist