Worklist in CRM Web UI does not show incidents

Hi Experts,

I'm currently testing Incident Management in Solman 7.1 SP8 and have this problem that the Worklist in CRM web UI is not showing the incidents that I created. I checked and run authorization trace but there is no problem in authorisation. I can display all the incidents from the "Incident Management->Search Incidents' screen but not in Worklist.

Any suggestion?

Thanks,

Tess