Hello,
We are using Solution Manager 7.1 (SP 5) and have it totally configured for Change management. We are also getting up to speed with Technical Monitoring.
But, we recently were wanting to get an Early Watch Alert report for our sandbox system (and later our Dev and Production systems), and we found that these have changed with 7.1. And it seems we have to have our Solutions fully set up in order to then utilize the EWA reports system.
The first big problem we have is we do not know much about Solutions and how they work, how they are set up, configured, etc. And finding information that isn't super high level is quite daunting. SAP loves the word 'solution' so searching for information on Solutions is proving to be super difficult, as is finding information on how to get the EWA reports set up under this new Solutions system.
We have been using Projects with our Change Mgmt as opposed to Solutions due to this problem with not being able to find good information about them.
But, we did have other people in our organization try to create Solutions only they didn't fully understand what they were doing. So, we probably will have to start all over, if we cannot edit the existing ones. but, of course, deleting them might be a bad idea at this point in the game, so we are really needing is some solid detailed instructions on both Solutions and EWA's in the era of SolMan 7.1.
So, if anyone can help us with this that would be fantastic!!
Thank you,
John