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SM 7.1 - IT Servicemanagement Report

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Hi experts,

 

we are using ITSM of Solman 7.1 SP8 (WebUI).

 

How can I activate the reporting functionalities in ITSM?

BI should already be activated.

 

But are there some special steps to do?
Maybe someone can providea  guideline.

 

 

Is there also a possibility to create also a kind of a report (word, PDF, ...) which can be provided e.g. to the Managers?

 


Thank you


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