Hi all,
I am trying to create an action for a service desk message that should send a mail to a specific address (or user or business partner). The recipient of the mail should not be determined from the message! It is not a business partner who holds a partner function of the message!
I created a Z transaction type as copy of SMIN and a Z action profile as copy of SMIN_STD.
There, I copied the action SMIN_STD_MAIL_PROCESSOR, unchecked the box "partner dependent" and in the condition definition set the address (in view "processing details"). However, it does not work... any help?
Thank you!
Kind regards
Michel