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Urgent change with unlock tasklist
Hello everyone,the problem occured to our customer with customizing urgent change. They want import transport request manually through tasklist, but if urgent change is in status "Authorized for...
View ArticleBusiness Process Monitoring with SAPCCMSR Agents
HiI have installed a SAPCCMSR Agent in a non-sap system to monitor log files.This is the configuration about a particularly log...
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DVM extractor step failing even though all prior steps were configured.
Hello, We are on Solman 7.1 SP7. I am configuring DVM for the Solution Manager itself. The issue, its failing at DVM extractors. The error message showing is, the Read RFC destination is not available....
View ArticleNormal Change- Unable to successfully complete import into the Production system
Hello Experts , I have created a Normal change ZMMJ and it is working Fine till Quality System and while clicking on import Transport Request Background in Production System inside task List..the...
View ArticleCPU and memory consumption by job
Hi people How could I know how much memory and cpu a specific job is consuming Thank you.
View ArticleITSM & ChaRM Security Approach
Hi Gurus, I am new to ITSM & ChaRM security. I have read lot of documentation about this but We don't want to use the standard template roles for ChaRM provided by SAP. We would like to customize...
View ArticleMaintenance Optimizer - Support user Frontend GUIs not assigned
Hello! I am trying to patch our Solman 7.1 system from SPS08 to SPS12.In Maintenance Optimizer, step 2, I got the following errors:System <SID>: Installed Product Instance SAP SOLUTION MANAGER...
View ArticleCategorization Schema in two languages.
Hello experts, I have this project where the users from one country need to see the categories in English and the users from another country need to display those in Spanish, is this possible? Which...
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CHARM Request For Change Due By Date Disabled
Hi, The Due By Date for CHARM Request for Change is disabled for modification in Production System. I have done the settings to enable the Due By Date field in Development System and transported the...
View ArticlePackages in the queue don't exist in the tp buffer
Hi experts, Today I upgrade the component SAP_BASIS from SP15 to SP16. But the system issued the error: Import phase 'IMPORT_PROPER' (03.09.2014, 15:48:49) Packages in the queue don't exist in...
View ArticleSOLMAN roles for Baseline configuration
Hi Friends, I am done with Solution Manager Managed system configuration.Just want your help.I want the list of roles which are supposed to be given to respective module leads( MM,SD,FI,CO,PP..etc.,)...
View ArticleBW Reports for PCOE / VARS certification
Hello all, We are currently setting up SOLMAN to pass the PCOE / VARS certification. Going through the checklist of necessary items, we have stumbled upon the KPI items, such as reaction time and...
View ArticleCCMS agent is not starting
Dear Expert, After kernel upgrade for satellite system from 720 _ext to 721_ext ,I am not able to start my CCMS agent (after few second it automatically getting down)and in log file i am getting below...
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SLA dates are not calculated when incident is created
Hi Experts, I have configured SLA based on multi-level categorization schema: level 2 is Severity level 1,2,3,4 and for each severity I created a service product with specific response times. It works...
View ArticleChanging SLA rule "on the way"
Hello guys, I would like to know if there is a way to change the predetermined SLA in an incident "on the way", The need is this one: If an incident cant be solved in the SLA time, and the cause is...
View ArticleAdding Java stack in ABAP only solman
Hi, We have solman system which is ABAP only system and now we need to make it dual stack system with java stack. can anyone guide, is it possible, if yes please guide how to proceed?
View ArticleSOLAR02 The document cannot be changed
Hello,I have developed a program that uploads files massively to Solution Manager, and the upload process works fine.But when i try to edit a document that i uploaded using this program, the systems...
View ArticleSolution Manager and GRC DEV in the same machine
Hello experts! Someone already installed the Solution Manager in the same machine than GRC system? We don't have hardware capacitiy in to DEV of ECC to install, the unique alternative is use GRC system...
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homepage processor My messages filter by User status
Hi, For our processor of ITSM (Solman 7.1 SP8),we have tried to undisplay the message with status "confirmed" or "withdrawn" with the Business Role. unfortunately it does work, the ticket (with status...
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