CHARM RFC - default priority
Hello, Is it possible to set default priority for Request for change? So every time the user creates RFC, medium priority is already set.
View ArticleIntegrate SAP Solution Manager with an external Service Desk Application
Hello Colleagues, we have the requirement for connect an external Service Desk application to our SAP Solution Manger. The great Blog Activating ICT_SERVICE_DESK_API in 7.1...
View ArticleDeleting IBase component in SAP Solution Manager 7.1.
Hi, I want to delete IBase component in SAP Solution Manager 7.1.I have read many posts, where they say that FMs: CRM_IBASE_COMP_DELETE and CRM_IBASE_SAVE can be used to delete the IBase component.When...
View ArticleSolution Manager ticket creator id
Dear Team, Whenever ticket is generated from Production server to Solution Manager, it is going with an id used in RFC. I want the id of user to be specified in ticket generated. Regards
View ArticleError en service desk solution manager 7.1. job SM: GET CSN COMPONENTS.
HelloGood evening.I amnew tosapsolutionmanager7.1, I amdoingthe configuration. In themonitoringsystem- self-diagnosis service deskfunction.(image)displays the followingwarning:Details about00011Alert-...
View ArticleHow to schedule an action to start at the creation of request for change?
Hello, Experts! I created the action for automatically assigning Change manager at the creation of request for change.I choose next parameters: Processing Time = 3 Immediate ProcessingProcessing...
View ArticleWily and PI(AEX java stack) monitoring
Hi, all Has anyone used Wily to monitor your PI system? Our system is PI 7.3.1(AEX java only, aka PO). I have deployed the Wily agent, SMD, hostagent to the server. When I logon to the Wily EM, I...
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PO is not registered properly in LMDB and SLD
Hi, all I am trying to setup the system monitoring and PIMON on our Solman 71 system and running into all sorts of problems. My guess is that this is caused by the system is not registered properly in...
View ArticleBPCA and RBPD - Realtime feedback
Hi Experts, We are trying to implement BPCA and RBPD for our client with intention of helping in Regression testing and documentation update for business processes. I have gone through various...
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alert inbox
Hi, I am configuring alert inbox in solution manager 7.1 and which gives only 8 alerts where as my template got more than that. I even tried to copy the template and created a custom template still...
View ArticleChange the status of a document when user performs Checkout in SOLAR02
My company has a requirement that we automatically update the status of a document in SOLAR02 whenever the user checks out a document. I've created an enhancement points at the top of...
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Get mor information from customer AI_SC_GET_SAP_CUSTOMER_NUMBERS
Hello, In our solution manager, we are trying to get more customer information from sap. In report AI_SC_GET_SAP_CUSTOMER_NUMBERS that call function BCSN_Z001_GET_VARS_DEBITS in remote RFC SAP-OSS to...
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Error when selecting template for installed product
Dear experts, When setting up the technical monitoring for the BPM (CE) part of my PO system, I'm getting an error when activating the template. For the J2EE engine all works fine, but when selecting...
View ArticleSolution Manager 7.1 installation failing
Hello, I am trying to install Solution Manager 7.1 on Oracle 10.2 and Linux. Unfortunately, at the very beginning of the installation, I am gettinga very bizzare error, during creating the users for...
View ArticleITSM ticket search option (SFLN0003)
Hello, I configured ITSM in Solution Manager 7.1 system SPS 05 and currently the tickets are getting created from the satellite ECC system. I configured the automatic support team determination based...
View ArticleSUM error phase MAIN_NEWBAS/XPRAS_AIMMRG - Solman 7.1
Hi,The error in phase phase MAIN_NEWBAS/XPRAS_AIMMRG in Solman 7.1 fromSPS 7 to SPS 8.This occurred also in the development environment and the message628790 / 2013 requested to apply note 1827161. We...
View ArticleNew Request for change ask SMCR and ZMCR option in ChaRM - solman 7.1 sp3
Hi, I have configured the customizing ChaRM . Also i changed in dno_cust04 as ZMCR ."CHANGE_REQUEST_NEW 1 ZMCR " But during creation of New Request for change in Solman_workcenter. it asked for...
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Could not get XCSRF token
Hello,I have problem with SysMonitor app for iPhone\iPad. Connected mobile app for SolMan used GW.I have error after when I click adding some system to the Favorites. Error is "Could not get XCSRF...
View ArticleTop 10 KBAs for July has been posted.
Top KBA for Solution Manager for the month of July has been released. Refer to SAP KBA 1858185 for further details. Regards, Paul
View ArticleIssue when trying to create a Request for Change
We have created a copy of SOLMANPRO in SPRO as follows with minor adjustments to the screen view via the adjust links. We removed the S* transaction code types from all our custom roles we apply to...
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