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Technical Monitoring Setup - Step 7 Reporting - Extraction Setting Blank

Dear SAP Experts, I have problem with configuring web dispatcher monitoring in solman. In step 7 (Reporting) there is no system which wanted to activated.Managed system configuration is configured...

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Data Separation in Solman 7.1 SP12

We have implemented technical monitoring in Solman 7.1 SP12 succesfully in our company. Now we want to extend this funcionality to others users, but we are facing problems with authorizations to avoid...

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Incident Management - First Reaction

Hi, I am facing an issue in Incident Management where 'First Reaction' is not getting populated. When status of Incident changes from 'New' to 'In Process', 'First Reaction' Date & Time should...

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Q-Gate Change Transaction Type SMQC - do I need to create a copy ZMQC?

Hello Experts, I'm wondering if I need to create a copy of  Q-Gate Transaction Type SMQC (QGM: Change) > ZMQC to be able to use Q-Gate functionality? The same way as I (and everybody who use CHARM)...

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Request for Change status being implemented --> Implemented

Dear Experts, I have requirement to change the status for ZMCR to implemented, which is  configured using SAP Note - 1936582. Now documents changed currently are getting changed to implemented whereas...

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RZ70 Abap to push data to SLD not working

Hi All, Recently for one of the staging system we moved from physical server to VM. Instance number got changed from 01 to 00 - just to keep in sync with other SRM systems. (SAP SRM 7.0). Now to push...

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MAI mssql template without transactionlog monitoring

Hello Experts, in the old ccms it was possible, to monitor the mssql server transaction log percentage usage.In the new MAI in the MSSQL template is no such entry/possibility. It is necessary to...

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Integrate SAP ChaRM with HP SM?

Hi folks, I know about the existing integration between SolMan ITSM Service Desk and HP Service Manager. I guess this is mainly used for triggering incident tickets, bi-directional. However, is this...

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How to configure Solman to create ITO alerts in HP Service Manager

Dear All,  Could you point me in the right direction with following topic: How to configure Solman to create ITO alerts in HP Service Manager (ver. 9.31)? Thank you in advance for all the suggestions....

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Email Notifications via SolMan

Hello All, I have setup monitoring alerts for PI 7.4 system via SolMan.The alerts are basically notifications received via e-mails. The problem is even though the alerts are working fine, the message...

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SPS 09 Availability and new features

Hi all, does anyone know when SPS09 will arrive and even more important, which new features we can expect? We are in the process of planning the upgrade to SPS8 and don't want to install an old...

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" Stack Upgrade of Solution Manager 7.1 SP8 to 7.1 SP12"

Hi Experts, We are upgrading Solution Manager 7.1 SP8 to 7.1 SP12. I have few Queries related to these. 1. After Up gradation, Do I need to perform   System Preparation, Basic Configuration, and...

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missing central services instance - managed system configuration -

Hi Team, We have ECC-WQ1 being configured in our solution manager -LMDB, the system was brought in to LMDB automatically using data suppliers only.During the managed system configuration,the Check...

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SHOW-VALIDATION-RESULT error

Hi, We are currently at solman 7.1 sp04 and planning to upgrade to sp12.I am using sum tool for patching. I have generated the XML from SOLMAN and download the files.During the configuration phase of...

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Merging 2 customer IDs in SOLMAN

Friends, Has any one tried merging 2 customer IDs in Solution Manager ( merging 2 different SOLMAN systems ) in to 1 solman. How do we handle Customer Ids for Managed systems? Is it require to change...

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SOLUTION MANAGER ITMS :not able to see the incidents in solman

Hi All , I have done the configuration of  ITSM in my Solman 7.1.now I am facing a issue while my end user login (solman) & run solman_workcenter to see their incidents but they are not able to see...

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Solman monitoring no measurement for child j2ee systems

Dear Gurus, We have SAP SOLUTION MANAGER 7.1 Stack Level 12 (07/2014 - which is quite the latest). For the Interactive reporting for child systems availaibilty are working fine for all ABAP systems....

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ZMCR - Release for Development doesnt work (no change document created)

Hi I am configuring ChaRM in Solman 7.1 and I've come across an issue in CRM Web Client: When using SMCR, the "Release for Development" works fine and the change document is created. When using ZMCR,...

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ITSM Incident creation date - can it be manually updated ?

Hi ITSM experts, I have a requirement from my client to be able to overwrite an Incident creation date in SM_CRM with a date when the same ticket was originally created in a 3rd party incident system....

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Solman E2E Analysis - Java system does not exist ISSUE

Dear solman Gurus,Problem was related to Earlywatch rating(GREY), and we are tryin to apply this note 1332428 - Missing data in service sessions from BW/CCDB While applying the note in...

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