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Sold-To Party not filled in Incidents
Dear Community, When user is creating an incident in Solution Manager VAR scenario, he can type in arbitrary text in "Configuration Item" just to be able to go Next. When "Configuration Item" is not...
View Articlenotification via email if user password was changed
Hello,is there a possibility of notification via mail if a user password was changed? kind regardsLutz
View ArticleScope of logical component and solution in Solution Manager 7.1
Hi Experts, We have done initial setup of SAP Solution Manager 7.1 in our landscape.Since we have configured logical component and solutions,I am not much aware about the scope of logical component and...
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RSTIRIDX job is not indexing any document in Solution Manager
Hello All, I'm configuring TREX with Solution Manager for Full Text Search Configuration for SOLAR01. But not successful. I've checked RFC with Solution Manager & TREX is working.Did index...
View Articlee-mail template send from AI_SDK_SP_GENERATE_BP_V2
Hello, I trying to send an automatic e-mail for all new S-user of our VAR customers. I run AI_SDK_SP_GENERATE_BP_V2 for one customer with the next options:- Check Service Desk- Check S-User Country-...
View ArticleDropdown PPOMA_CRM CRM_UI
Hello experts, We are using the IT service desk (CRM_UI) and we encounter following issue concering dropdowns for support teams and processors: We have 2 fields: "support team" and "processor". The...
View ArticleSUM requesting different Kernel
Hi, I'm running SUM for the first time. I've run a MOPz transaction in Solution Manager, selected the appropriate OS and downloaded the suggested files into EPS/in However, at step 5.2 I get the...
View ArticleError due to Status profile customizing or authority
Hi Gurus, I am new to ITSM & ChaRM. We are facing one issue in urgent change request. When change request is completed the corresponding incident status must be set to Confirmed automaticcally but...
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Warnings occured while updating the EM Technical systems in LMDB in solman_setup
Hi Experts, I have installed willy 9.1.5.0 version in my solution manager it has installed successfully .but when configure wily introscope into solman_setup basic configuration step 3.1 i click...
View Articlehow to restrict the approve by based on projects
Hi Experts I have configured ChaRM in solman 7.1 sp12. here we have multiple systems and multiple project managers. we have created the project based on the landscape, now the customer wants to...
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solman_setup 7.1 basic configuration step 3.2 configure SAProuter massage "No...
Hi Experts, I am configuring my solution manager 7.1 SP04 now i am on basic configuration step 3.2 "configure SAProuter . but i see below entry in the table . No SAProuter have been maintained...
View ArticleTest Management - download test cases
Hello, I am a "refresher" in Solution Manager. If I build a test case(s) then can I download the MS Word document as a template for the testers? Again in this scenario I would not automate the test...
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Sold-To Party not filled in Incidents
Dear Community, When user is creating an incident in Solution Manager VAR scenario, he can type in arbitrary text in "Configuration Item" just to be able to go Next. When "Configuration Item" is not...
View ArticleCharm Request
Hi All. we have few questions on charm configuration 1) we have created one project and assign this project to charm all this project related request will track with charm now my issue with...
View ArticleWebi reports with bex Query
Hi gurus, My webi report is based on bex queries and through connection with Universe.By mistake the connection has been deleted from the CMC. Reports are saved but its showing universe generation...
View ArticleSetup Extractor & House Keeping (UPL) failed
Hi All,I'm configuring the Scope and Effort Analyzer scenario in Solman. Solution Manager version is 7.1 SP 12 and running MSSQL database. Managed system version is ERP 6.0 EHP5.The UPL extractor of...
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ChaRM Approval Procedures: Flexible or Messy?
We have customized for our RfC YMCR some additional approval procedures in order to cover our approval governance.The approval procedure value help in the "Change Planning" section of the RfC Header...
View ArticleHas anyone connected ITSM to SAP support to forward incidents?
Good afternoon: I have ran into different documents, presentations from SAP mentioning that you can connect SAP ITSM to a 3rd party support desk tool, or to SAP support to forward your own SAP...
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while importing transpot from solman error
Hi expert, When Customers try to import their Transports into DEV System from solution manager they are getting the following error. regardsManjappa
View Articlecharm status unable to set to 'to be tested'
Hi Everyone, Can someone help me to resolve this issue.Please find the attachment.The transports have been imported into Integartion System, but in charm we are unable to chnage the status to 'TO BE...
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