Looking for historic changes of document insertions into SOLAR01
Dear all, We are documenting our processes in SOLAR01.Now it happens every now and then, that documents are away.It seems, that the respective links are deleted (fortunately, not the documents...
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Always green status of transported request in Tasklist
Hi Experts,I have tested Tasklist functionalities. I try to simulate error in workbench transport and then I was watching what happens in tasklist...well nothing. IT operator has to have central view...
View ArticleRandom behavior of BPMon alerts (Classical BPMon Infrastructure)
Hi Experts, We have setup Classical Business Process Monitoring for one of our customers.Below are the infrastructure details: SolMan Version: SolMan 7.1 SP12Managed system ST - PI 2008_1_700 Level 10...
View ArticleSolution Manager (Incident Management System)
Sir, Solution manager SP10 is installed in out system. In the sdn guides it says a radio button will be there when we select ITSM. Kindly help in what are the Notes to installed. I am not getting the...
View ArticleQuestion on technical monitoring of jobs
Dear Experts, I've FINALLY managed it to get technical monitoring more or less working...We found out, that there are some failing jobs in the production system andno alerts from monitoring were...
View ArticleManaged System Configuration - 4.0B systems
Hi, 4.0B systems are not displaying in managed system configuration. RZ70 >> entries pointing to Solman. Any inputs please, Any SAP Note that I have to apply ? Is it possible to bring 4.0B...
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Adding of Additional Fileds below solution Category in ITSM
Hi, We have a requirement to Adding Additional Fileds under solution category related to the entities exists in the solution category. For every entry in solution category, exists other 4 - 5 entries...
View ArticleKnowledge Article Search
There is limited criteria available for search in Knowledge Article. Please guide how can we utilize it more effectively or can introduce some additional criteria.
View ArticleSAP Solution Manager 7.1 virtualized
Good day SAP Gurus. We're planning upgrade our Solution Manager 7.01 to 7.1. But We're in a dilemma, because don't know wheter would be virtualized or physical server. Please, help us. Erick...
View ArticleError ST-A/PI 01Q_700 is not installed for 7.1 SP12 when 01R_700 is installed.
Hello, After upgrading to 7.1 SP12 there is the error "ST-A/PI 01Q_700 is not installed" for the Solution Manger system and the satellite systems in Managed System Configuration > 2 . Check...
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Landscape Verification Check issue
Hi, When I configure MOPZ to generate stack.xml for upgrade ECC. It shows "landscape verification of xxx was not successfull" When I execute landscape verfication check. It still shows 16 issues....
View ArticleTechnical Monitoring - Notification on recovery
Hi experts, I am confused.I've implemented changes based on note 1774582, which means that I will receive also a notification on the recovery of an alert (so at switching back to green). However, it is...
View ArticleMail to multiple receipients
Hi experts, I'm using Solman 7.1 in CHARM.I configured sending mail to Change Manager. Everything is fine.But there is a second requirement: I want so sent am E-Mail to all members of an organization...
View ArticleTechnical Monitoring - Notification for status "in progress"
Hi experts, is there a possibility, to get a notification if an alerts gets assigned to an user?So we receive an alert and get a notification on this. On of our team picks the alert and assigns it to...
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ITSM Incident management - SendToSAP button not active
Hi, We have a running Solman 7.1 SP13 servicedesk and I have set up the SAP Collaboration sleev as descriped in the setup guide. I checket...
View ArticleSLA ITSM : Email Notif from Processor to Upper Level (4th Level)
Hi All, we have SLA Case, customer needs escalation mechanism when incident hasMPT/IRT Exceeded, manager (Level upper) of message processor has emailnotification and got Incident Documents, here our...
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Incident Management Flow
Dear Friends, Scenario: Team Member CIVIL_MANOJCTeam Lead CIVIL_MMSSAP Team SAFE_AKHILP Team member raises a incident to know about the version of oracle. What...
View ArticleBAPI: Create Corrective actions in audit management
Hi Experts, My requirement is ti create corrective actions for audit questions, I have chosen BAPI_BUS20370_CREATE, please let me know necessary inputs to create. Also please let me know if any other...
View ArticleHow to set "Do not disturb" hours for Technical Monitoring alerts ?
Dear Experts, I configured more or less working technical monitoring in Solution Manager 7.1 SPS 12.Our SLA times are from 7 to 18h. Everywhere I had the possibility, I have put thesehours, like in...
View ArticleA small issue and a few questions on Technical Monitoring via Solution Manager
Dear Experts, We have Technical Monitoring running since a couple of weeks. I have noticed, that it gives quite often fake messages, that differentsystems are unavailable, while the systems themselves...
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