How to restrict to close IM ticket when any related document is open
Hi Experts, Need one help in ChaRM. We have requirement where we dont want to allow user to close IM(ZMIN) ticket when any related document( Like ZMCR, ZMHF etc.) is open for this Incident. Please let...
View ArticleError while creating Change Request based on SDCR in Solution Manager 7.1 SP12
Hi All, We are using Change requests based in old transaction, SDCR, in Solution Manager 7.1 SP 08 till now. Currently we have upgraded Sandbox System (MOCK) to SP12, in which we are encountering error...
View ArticleClose tasks with CRM_SOCM_SERVICE_REPORT
Hi, We sometimes use the report CRM_SOCM_SERVICE_REPORT to change the status of RfCs or Service Requests. We are currently testing with tasks and I was wondering if there is a similar easy way to close...
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Adding attachment to a service request
Hello, experts.I'm new to Solution Manager, so any kind of help would be appreciated. My question is, whether it is possible to enhance the service request creation process with a with a...
View ArticleLMDB Product Instance Error
Hello all, Currently performing Managed System Configuration Step on Solution Manager 7.1 upgrade and when trying to set up MOPZ to create a transaction for ECC Dev system, I am getting a yellow...
View ArticleUser status change for RFC document depending on value selected in...
Hi Solman Experts, I want to create action conditions such as User status will be changed for RFC document depending on value selected in Categorization schema. Ex. If value selected for Level1 of Cat....
View ArticleGrey leds in Technical Monitoring
HelloWhy this leds is grey?HostAgent is availible adn DA too
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BOL-Entity for GS_CM
Hello everyone.I'm trying to modify the service request creation (add an Attachment assignment block) using the UI Component Workbench (BSP_WD_CMPWB) on an AIC_SRVREQ_G component. I'm trying to do it...
View ArticleHow can we expand the workflow of Solman ChaRM Defect Corrections?
We want to add 2 states: Request for Production and Import into Production into Defect Corrections workflow before Confirm Defect. I have some ideas but I am new to ChaRM configurations and am hoping...
View ArticleRestrict Action Based on Partner Function
Is it possible to configure ChaRM to only allow a specific Partner Function to perform a specific action. For example, I would like to be able to configure Urgent Change to only allow partner function...
View ArticleSPRO Configuration for field "Related Source" ITSM
Hi Experts, In ITSM, I want to utilize a field "Related Source" for incident management. The default values are populated in the field. I need to append some values to the existing one. But not able...
View ArticleAlerts for decomissioned managed system
Hi Experts, We have one SAP instance which we are no longer using .Previously we have setup the alert monitorign for this system Now we want to remove this system from monitoring .We have done below...
View ArticleDump PXA_NO_SHARED_MEMORY
Hi All, We are getting dump PXA_NO_SHARED_MEMORY in Solution Manager 7.1 We have already increased the value of abap/buffersize parameter to 19000000. Please can anybody suggest. Thanks in advance....
View ArticleSchedule job is gray out in SCMA for Normal change
Hi Experts, Currently testing Normal Change scenario in SOLMAN 7.1 with SP12 got stuck in TO BE TESTED Phase as i am not able to schedule Import job for transport requests through SCMA because...
View ArticleUnable to open SLD & other SolMan Portal:
Dear All, I have newly Installed Solution Manager 7.1 SR-1 on windows 2008 Sybase ASE database and ran post installation activities. After updating SLD by applying all cim & CR files, I am unable...
View ArticleInstance Profile: jcontrol.EXE does not exist
Hallo guys, I have an error in the instance profile on my freshly installed Solution Manager 7.1 SR1.When i check the consistency of the instance profile I get an error that jcontrol.EXE does not...
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SAP HANA Techical monitoring
Hi everyone, I am setting technical monitoring for SAP HANA SP9 in Solution Manager 7.1 SPS12. In the picture shown status for database performance and database exceptions are showing status "gray" -...
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Transport of projects in Solution Manager
Hello dear experts, I hope somebody can help me with the following problem: I followed the instructions of SAP how to transport projects between systems:"1. Select the project in the project...
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How to make Installed Base component read-only in ITSM
Hi everyone, I am configuring ITSM in SAP Solution Manager SPS12. I want to configure user interface so that the Installed Base component is read-only when customers create incidents, and that only...
View ArticleSolman Service Desk : Authorization and Access
Hi experts,We have implemented the Solman Service Desk for our Service management in SolMan 7.0 EHP 1,Currently everyone are assigned with SAP_ALL profile, as the following SAP Std roles are not enough...
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