Techmon Performance
I was trying to see the performance reports for several of my systems by going to SM_workcenter -> Technical Monitoring (tab) -> Interactive Reporting -> Selecting a system and chosing System...
View Article3.1 Configure CA Wily Introscope delete EM entry
Hello, I am in phase 3.1 and want to delete an EM entry (wrong old entry, probably there because of a fault installation). But when I want to delete this entry it shows a warning sign whith: This...
View ArticleHow to get EWA report in our mail box?
Hi Experts, I need to automate the process that when EWA report will generate it will send to our mail box. I know in solman there is one option in "System Monitor" -> "Setup" -> "Mail...
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"Projects" field empty when opening an incident
Dear experts, This is my first time configuring ZMIN and ITSM. I've always used the SLFN/NOTIF_CREATE combo. Well, a lot has changed and I've been banging my head against the wall to get everything...
View Articleattach inbound e-mail to incident
Hi all,I would like to attach inbound e-mails to an existing incident.The process is as follows. An incident is created, processor changes status to "author action" and a notification mail is...
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Cant assign ZMIN_HEAD as a Date Profile in ZMIN Transaction
I´m using a ZMIN and I want to custom a DATE PROFILE to use customs date fields.I have configured the date profile in customizing BUT, I can´t see this fields in the DATE block in SM_CRM (Transaction...
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Security Optimization Service - Inconsistent results of questionnaire values...
Hello Gurus: Those are the steps to reproduce the problem. I appreciate yourvaluable comments.Step 1. Activation of SAP service content update for the Security Optimization Service. Step 2. The...
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Error in Solution Manager 7.1 eCATT "Control data is obsolete"
Hi Experts, We would like to test automation framework using ecatt in solution manager system.We're trying to execute ME21N in managed system(EIC) from solution Manager system(SMC). In managed system,...
View ArticleHow to take system Copy
Hi Experts, We want take the Copy of Solution Manager 7.1 to the Production System..... How will we do that ? How to take the system copy of Solution Manager..? Awaiting for your valuable replays.......
View ArticleReplys from SAP to end-user
Hello colleagues, I'm a VAR analyst and currently facing a doubt about the ITSM process.The question is; In the case that we end up sending the message to SAP, is the end-user (user who opened the...
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Diagnostic agent not connected in solution manager
Hi Dear all , i am going to configure the solution manager system preparation but facing some problem in 5.4 and 6.6 not able to connect the diagnostic agent ple help i have attached some screen shot...
View ArticleUploading Best Practices roadmap in Solution Manager (tcode RMMAIN)
Hello I have installed ERP Best Practices V3.607 and would like to upload and use a Roadmad specific to this Best Practice, including all the documents that are delivered with this Best Practices Do...
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Getting issue in LMDB on ides version ehp7
Hi Experts, Actually we are trying to generate stack for EHP7 (IDES) system. For that we have pulled the data to solman and add product system but We are facing an issue while doing Verification check...
View ArticleDelete Wily (MOM) from LMDB
Hi all, im in Step 3 of Basic configuration of Solman. I´ve got one Wily running as MOM and another on running as Collector. In a previous configuration there was only one EM configured as standalone...
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BPmon Configuration for ABAP Dump Alert Notification
Hi All, I have configured BPmon for ABAP Dump Alert Notification. Saved , Generated and Activated but cannot see the System in Alert Inbox. Below are few screen shots please refer and let me know what...
View ArticleAuto-Incident creation
Hi, I configured an ITSM+SLA demo scenario, and I would ike to test the Auto-Incident creation too. So when an Alert occurr , an Incident should be created in automatic way in Service Desk. Where can...
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DBA COCKPIT IS NOT CONNECTED IN MANAGED SYTEM
hi unable to connected the manged system dba cockpit from the solman7.1 sp10. i have attached the screen shot. please can any one guide me how to solve the issue. it was given error db connection...
View ArticlecCTS without QGM/CHARM
Hi, I have customer requirement that scheduling the transport imports into production at specific time by themselves. They are not interested in QGM or CHARM or any change management in place. I came...
View ArticleIntegration between SAP Charm and HPALM
Hi Experts, We have SAP Solution manager and HP ALM and thinking to integrate both of them to automate the process of moving transports and changing the status of ALM incident. To Integrate them, Do we...
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DVM Reorganisation and Compression Analysis Not Completing.
Hello all, Solution Manager: SP13 on Oracle 11.2.0.4 / AIX 7.1Latest notes applied and setup performed again after SP13.All status light GREEN in Basic/Preparation and DVM setup overview.Latest ST-A/PI...
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