ITSM: Diferent Service Profiles by Priority.
Hi Expert! I want to know if this is possible. We are implementing ITSM, and the client wants to have different Service Profiles depending on the priority of the transaction, for example: If an...
View ArticleEHP Upgrade error
Hi All , We are facing a issue while Upgrade our system from EHP6 to EHP 7. The system is connected to Solution manager through some RFCs and we are getting certain messages in manage system like...
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Urgent Correction Reset status not going to In Development
Hi experts, Configured one urgent correction with multiple new status and sequence numbers. While importing to QA when there is an error, the status is not resetting to "In Development" but changing to...
View ArticleNormal Change TR import based on the action profile
Dear all, I am facing issue for normal change where the TR or TOC import should be merged with action profile, i knew it happened based on the task list where we need BASIS person or IT operator do it...
View ArticleIncident Management Status of Issue is "In-Process Printed"
Hi,In Incident Management one of incident is in "In-Process printed" status and when we are trying to edit the message, status field of message is greyed out. We are unable to change the status of...
View ArticleAccessing raw/aggregated data in SolMan BI
Hello experts, Does anyone have suggestions on accessing the raw and/or aggregated monitoring data stored in SolMan's BI? Thanks, Sawyer
View ArticleJob Monitoring
Hi All, I would like to monitor batch jobs in Solution manager without setting up the Business process, found that there are two ways of doing the same. 1. CCMS batch controlling2. Techinical...
View ArticleSolution Manager System Preparation step 6.3 issue
Hi I am experiencing issue while configuring Solution Manager, i am in system preparation process step 6.3 experiencing below issue. Any suggestions / Solutions? SOAP:1,007 SRT: Unsupported xstream...
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SolMan7.1: How to detect checked-out documents in SOLAR01?
Hi there,I have one question about documents: how can I detect and list all checked-out documents in SOLAR01 ? Sometimes the users forget to check-in their documents again after work. Example: is this...
View ArticleSolman_workcenter- Root cause Analysis ( No data found )
Hi All, In Root Cause Analysis -> Workload analysis - " No data found" is occurring. I have configured diagnostic agent and Wily introscope to the particular solman Development system. 1. In WILY...
View ArticleTest automation - User/password as parameter
Hi,I have successfully written and used web-dynpro tests in CBTA, but I'm curious to know if/how it might be possible to pass the login credentials as script parameters. I know that I could achieve...
View ArticleInbound e-mail functionality to create incidents
Hi, experts, We would like to configure inbound e-mail functionality of Solution Manager to create incidents.I found a lot of useful information on this link...
View ArticleRequested Attribute Change Package 'SAP_UI====740' not deliverable
Hello, Our SAP system is on EHP5 level and we are trying to upgrade it to EHP7 SPS11(01/2016) but, during stack generation we are getting an error. The error is "Requested Attribute Change Package...
View ArticleMaintenance optimizer downloads error
Hi,While I am doing the downloads for EHPI Upgrade but after choosing target, it gives me this error.Requested Attribute Change Package 'EA-IPPE===400' not deliverable. Requested Attribute Change...
View ArticleSAP TAO Compatible with HP ALM 12.5
Hi All, I found the TAO compatibility matrix, which states the latest HP ALM release being supported is 12.01However, this matrix is last changed Jan 2015.Can anybody confirm 12.01 is the lastest ALM...
View ArticleSM_intern_ws user was locked
Solution Manager 7.1 is completely configured in 2015, everything looks good till yesterday but today it is showing like SM_intern_ws user was locked. Can any one suggest me possible solution? or...
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SM 7.2 CHARM: No IBase component has been assigned to the document
Hello.I configure CHARM in SM 7.2 SP2.I received such error message:No IBase component has been assigned to the document.SMCR of SM 7.1 has PPF SMCR_ASSIGN_SOLMAN_IBASE.I created PPF...
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Error "SOAP:1.007 SRT: Unsupported xstream found: ("HTTP Code 401 :...
Hi Experts, I adding my satellite system (Quality System) into Solution manager 7.1 , I have successfully add (push) trough SLD. Now configuring my satellite system & i have successfully done 7...
View ArticleAdding additional Alert types Say Red_Critical
Hi,I am in the process of configuring technical monitoring in Solution manager There are two alert types namely Red and Yellow I want to add another alert type say RED_Critical which notifies...
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Urgent Correction Reset status not going to In Development
Hi experts, Configured one urgent correction with multiple new status and sequence numbers. While importing to QA when there is an error, the status is not resetting to "In Development" but changing to...
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