Recording or saving customer solutions
Hi all, I am supporting many customers and I need to save or record the customer solutions provided by the partners in sap solution manager 7.1. Anyone please help me in doing this....
View ArticleMAIN_SHDIMP/SUBMOD_SHD2_RUN/JOB_UPDATE_DDYTT! RFC error system SOL nr 02...
Hi Guys , I faced a new error during the Solman stack upgrade preprocessing phase , please help me to fix this .
View ArticleSolman - WorkMode Management
Hi experts, I would like to maintain the work-modes of our systems (especially regarding technical monitoring and notification-system). Therefore I go to workcenter->Technical...
View ArticleMultiple Sold to Party in ChaRM
Hi Team, Is there possibility to define multiple Sold to Party Business Partners in Change Request ? Like different Sold to Party for different Landscapes ? We can select it manually also, but if it...
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Tips to reduce the size of the tables ...
Hi, I would needsome adviceon how to reducethesize of these tables(/bio/accmcurr00 and 200)insolutionmanager, theyare growingconsiderably. Is there somescheduled maintenance by sap?, thanks.
View ArticleTechnical Monitoring - Generate Reports
Hi experts, we are using technical monitorin on solman 7.1. Is there functionaliy, to create e.g. weekly or monthly a report, which includes data based on technical monitoring.We also use early watch...
View ArticleError while writing transport key for table CRMC_OR_ITYPE
Hi Friends, We are activating the existing interactive report in ITSM solution manager. I am getting following error while Activating Delivered Reports and InfoTypes [SOLMAN] Tcode - ORDYWB "Error...
View ArticleITSM: If Reporter and Processor are the same BP the no scheduled actions are...
Hello. We occasionally run into a situation where both the Reporter and the Processor are the same person. It seems as though when we run into this situation then no scheduled actions are executed...
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Solution Manager 7.1 solution can not be edited
Hi Guru! I have a problem about basic configuration of a solution manager 7.1 sp10, in the "specify solution" task i can't edited the logical component. do you have any idea for editing the field?...
View ArticleDocument Management, Solman 7.1, Lock Table
Hi , We have implemented Document Management.There is a default configuration to lock document at particular status. I just want to know in which TABLE this lock/unlock status for the document is...
View ArticleTransport a Project
We are working with projects (TX solar_project_admin, solar_01, solar_02). As a result or a new procedure. We need to obligate (to force) the user to make a link of every transport with a project (no...
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ITSM - Messaged assigned to me - filter
Hi, I am looking into the "Messages - Assigned to me" at the home page of ITSM of SOLMANPRO role. Currently it show messages with the status of "Customer Action" + "Proposed Solution" - I would really...
View ArticlePatch approval error getting from solution manager
Hi,We are getting error while downloading patch approval from solution manager. As reference below error, I have checked this note 982045 & put valid user id & password of the service market...
View ArticleError when status change to "In Development" for Urgent Change
Hi,I am having an issue which started yesterday and everything was working fine before without any issue.I have configured urgent change in Solman 7.1 - SPS8 and when I create a new urgent change it...
View ArticleDocument deleted - KW of SolMan?
Hello everyone We have following problem. A document contains the status schema : In Progress, In approval, Approved, New Version. In the status new version a person has deleted the document. Can it be...
View ArticleChange BP in confirmed messages
Hi! I have one more issue! This time I realized that we had one user with two BP assigned. In the end, some messages are created with BP 101 and some with BP 102. I would like to delete old BP 101, but...
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Solution manager 7.1 Wily (no data available in the BI)
Hello, I am using solution manager 7.1 SP08 on hp/ux with wily 9 There are times when Wily show 200% capacity then later show 51% capacity Trying to figure out what going on so I click on the...
View ArticleTechnical Monitoring - Mail: Acknowledge/OK
Hello experts, I have three questions about mail notification in solution manager technical monitoring. 1. AcknowledgeAlso when I postpone an alert in technical monitoring (maybe 1 week back) I receive...
View ArticleNew document from template in SOLAR02
Hi everyone, I have problem with my document template to appear in SOLAR02. I have created a document template in SOLAR_PROJECT_ADMIN -> Project Standards tab -> Documentation Types tab ->...
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Error with Technichal System Definition
Hi Everybody, I've got like 20 systems connected to solman 7.1 sp10. All of them with their diagnostic agent and wily, all the wizards are green and everything looks good except for the "System Status"...
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