i want to move the documentation from existing solution manager 3.1 to...
Hi we need to move documentation from existing solution manager(version 3.1) to new solution manager(version 7.1). can any one suggest me how to do this and please share any relevant sap notes...
View ArticleMaintenance cycle - Charm
Dear All, I have to implement charm in our company and complete process is working fine. I have issue in the flow of maintenance cycle. We change the status from dev with release to Test and then to Go...
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DBA COCKPIT IS NOT CONNECTED IN MANAGED SYTEM
hi unable to connected the manged system dba cockpit from the solman7.1 sp10. i have attached the screen shot. please can any one guide me how to solve the issue. it was given error db connection...
View ArticleSolman 7.1 SP11 update LM-SERVICE 7.10 SP11 Patch 1 failed
Dear Gurus, I was having HTTP 503 Service unavailable in my Solman. I already have SAPKITL711 and LM-SERVICE 7.10 SP11. Based by sap note1483508 I found that I should have LM-SERVICE 7.10 SP11 patch 1...
View ArticleError SUM phase 5.3 Configuration / PREP_EXTENSION/EHP_INCL
HelloVia SUM versionSoftware Update Manager Version: 1.0Support Package Version: 10Patch Level: 8 SPS 11 upgrade return error for Solution Manager 7.1 fresh Install: ErrorSUM phase 5.3 Configuration...
View ArticleStatus changes in Problem not logged in Text assignment block
Hello,when processing status changes via actions for example in ChaRM process, the status changes are logged in text assignment block.But for problem or incident management the status changes are not...
View ArticleSolman service desk attachment restriction
HI Experts, Can anyone help me to restrict attachments deletion in solman service desk and let me how to find the history for the same THanks in advance RegardsKapil
View ArticleDescription-Text missing after Releasechange to 7.1
Hellowe just made a releaseupgrade to SM 7.1sp10 Unfortunately the Functionality to open a ticket from connected systemswith the Function under "Help/ Create Support Message" looses the...
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Email Notification not working on New Incident Message to Processor
Dear All, we are using Solman 7.1 SP4. I have successfully configured Incident Management Configuration. We are facing one issue when new incident message is created the Message Processor or support...
View ArticleHow to know Solution Manager Support Package Level.
Hi, I would like to know the Support Package Level of our Solution Manager system. Which component gives that information?It is Solman 7.1 version but dont know which SP level. SAP_BASIS 702...
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SLA escalation of incidents to upper level
Hi Everyone, I am configuring a Solman 7.1 SP10 to be able to handle var partner scenarios. Every time when an incident is created in Solman the organisation unit First Line Support is assigned to it...
View ArticleAbap runtime error CL_AI_CRM_OBJECT_LMDB============CP
Dear All, We are setting up Solman 7.1 sp08 for VAR scenario.As we faced some issues with duplicated ibase components SAP suggested us to implement note 2012029.After following step by step and running...
View ArticleDaily System Health monitoring report from SOLMAN
Hi Experts,I am working on a project where I need to triiger a consolidated system health report from sol man, much like early watch report.Only thing is that it should be generated daily for each...
View ArticleSLA email notification to head of Support Team
Hi everybody. Email notification to Message Processor about SLA exceeded works fine.Is it possible to send this notification also to head of Message Processor's Support Team?I use the Solution Manager...
View ArticleError: E:SISE_CONF:494
When attempting to connect an SAP system to Solution Manager, I am getting the following error on the 'Connect Managed System' step. Error: E:SISE_CONF:494 I've tried deleting all existing RFCs on the...
View ArticleTechnical Monitoring for IDM 7.2
Hello, I'm trying to configure Technical Monitoring (System Monitoring) for my SAP NW 7.2 IDM system. Any help will be appreciated. I've completed the MSC for the Java Component of NW IDM. Regards,Pinac
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Unable to see activities in Solman_setup
hello, I have upgraded my Solution manager from 7.01 to 7.1 SP11. Now when I am trying to complete System Preparation and Basic configuration steps.I diont see any activities under this tabs. Please...
View ArticleIT Servicemanagement (WebUI) - Add Textbox
Hi experts, in IT-Servicemanagement (solman 7.1) there is the possibility, to enter texts (like description, reason, answer, ...).In default there is only one text-box available and there is a button...
View ArticleRBPD results does not match the usage of transaction in the system
Hi, I have performed an RBPD analysis on a Solar01 project and have found many transactions which have been used in the managed system. However there is a huge discrepancy between the number of usage...
View ArticleUsing SMD-Agent for file browsing on SAP Java System
Hello experts, I have got a short question. We are using "SAP Solution Manager 7.1 SP 8". We have installed a SMD-agent on our SAP Java System XY. Is it possible, to use the SMD-agent as a kind of...
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