Problem with Solution restriction in SOLMAN 7.1 MOPZ
We have configured the Maintenance Optimizer in our SOLMAN 7.1 SPS10, and now we would like to give access to our customers, so that they can manage thier own MOPZ request. But, when they create a...
View ArticleCreating a ticket "You are not authorized to create a message for this SYSTEM...
Hello Gurus, when i opening a ticket on our solman, i see systems as ; Description : "invalid ibase component" and "Component : 00000000" when i create a ticket on solman it gives error like "You are...
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Linking Incident & Maintenance project
Hi All, We are doing VAR support for our customers. As we are handling the entire IT support for our clients, we are having Maintenance project created against each. Requirement is to identify the...
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Failed to access directory /sapmnt from host XXX.
Hello I get the followingwarning messagefor allconnected systemsin ourSolution Manager.In theAgentAdministrationitlooks like thisI already have changedthe value ofsmd.file.root_directories to...
View ArticleProblem with Data Separation in SOLMAN 71.
We are using Data Separation in SOLMAN 7.1 SPS10 to control the Solutions that our customers can work with in MOPZ. It works fine in most cases, but we have found some customers that can see the right...
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New incident view configuration with SM 7.1 SP10
Hello!There is new Incident View configuration with SAP SM 7.1 SP10. How to delete the block «title 2»?I want that assignment block «Summary» was in all width of the monitor screen Thanks!
View ArticleSOLMAN 7.1 ITSM incident status table
Hi, I am trying to query report to get incident information using SQVI. How do I get current status of an incident. I pulled data from table CRM_JCDS and CRM_JEST but these tables brought all history...
View ArticleUpgrade to Solman 7.1 from Solman 7.01
Dear experts, For the upgrade to Solman 7.1, I saw there were high impacts for ChaRM and Service Desk ! My questions are: What are these impacts ? I saw there was CRM Web UI to manage tickets, is it...
View ArticleSAP TAO (Test Accelerator & Optimizer)
Hello Guys, Has anyone here worked with SAP TAO? What is the deal about working with it integrated with Solution Manager? Does anyone has any explanation material? Tks,Lucas
View Articlesm_SolmanSID error 503 when executing external command
Hello, On one of my managed system (my productive ECC),I have the following error ,everyday at 20:00,for the user SM_SolamnSID."Error 503 when executing external command on (xpgid=0,convid=.)" The...
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Transport status not getting updated in project structure tab in task list
hi all ChaRM Light is configured in our landscape. the task list is generated successfully. from the task list , creation and release of the TR happens successfully in the managed system. Import into...
View ArticleAnyone has success with UFT or Vugen 11.5 on WDA via portal?
Hi, allWe are in the process of evaluating UFT 11.5 and/or Loadrunning 11.5 to do both functional and load testing for webdynrpo ABAP(WDA) via the SAP portal. So far, both tools failed miserably. Some...
View ArticleManaged system user locking because of solman_setup wrong information
Hello, Each time I go to solman_setup -> Managed system,there are two systems with a red point because of nonworking rfc connection. When I reconfigure them (3. connect managed system), I change...
View ArticleRequest for Inclusive TBOM filters
Hello, we are starting to use the TBOM and BPCA functionality in this quarter and are collecting experience with it. One big issue that we have are the TBOM filters. Currently they work only as...
View ArticleTechnical monitoring in solution manager 7.1
Hi , Can you please some one provide the technical monitoring(7.1) document. Thanks in Advance. Vijay R.
View ArticleAlerts and the connection to the Root cause analysis
Hi, I have created Alerts in the Solution manager by creating the underlying metrics and appropriate thresholds. If for example: I see an alert for high memory usage, I could see the memory usage but I...
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IT Calendar link greyed out
Hi, We are starting to work on the IT Calendar, however, even after assigning relevant authorizations, the IT Calendar link is greyed out, please provide inputs, thanks. Best Regards.
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Solution Manager 7.1 Cannot Create Solution (No Business Partner)
Hello everybody, I would like to ask your help about some issue in our Solution Manager (7.1 SP 10 VAR Scenario). We need to create solutions but when we go Solution Manager Administration Workspace...
View ArticleEvery day a new Issue creation test Notification
Hello, after our upgrade to Solution Manager 7.1 SP07 we get every day a Issue creation test Notification.But we don't use the incedent managemant scenario.Has someone a suggestion, how we could...
View ArticleSold-To Party determination by the Reporter
Hi, We are the VAR partner and using Solution Manager for incident management. Now with the Ibase, I can assign Sold to party easily. (as default) But in our configuration, it's not mandatory to enter...
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