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Message Processor is not limited to the ones at the Support Team (Problem Transaction Type)

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Hello experts, do you know which one could be the cause, that when I am creating a Problem, if I put a Support team, it doesn't bring me only the message processors who belong to that ST, like the behavior when I create an Incident?

 

Best Regards,

 

Paul


SOLMAN trial

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Hi

 

I would like to learn more about SOLMAN. Is there any trial version available?

 

Or are there a SDN subscription option with SOLMAN available?

 

Best regards

Thomas Madsen Nielsen

"SOLMAN_ADMIN user getting Locked Very Frequently".

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Hi All,

 

SOLMAN_ADMIN User is getting Locked very frequently, I guess for every one hour, I have checked all the RFC Connections in my Solman System,

 

No where we are using the user SOLMAN_ADMIN, Any Pointers to resolve this issue.

 

I have attached the Logs of Sm21


managed setup Database Extractor Setup fail

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     Hi

Hoping you can assist

basic setup , sys prep is all green. technical monitoring is configured

 

, but In my step , configure automatically ,  - on the step  Database Extractor Setup , I get a fail.

 

Database infrastructure and extractors set up for DEVLAB/DATABASE is green , but

DBA Cockpit Self-Monitoring: 6 errors, 0 warnings, successful.

18-12-2014 03-25-33 PM.jpg

 

 

have checked the notes in the dba cockpit, but our basis guy says it's not relevant  , and we have version 71 of the master note implemented

 

18-12-2014 03-28-37 PM.jpg

 

on the repair tool  - it looks like this  ....

 

 

Is it

event monitor.jpg

 

Is it perhaps because of the event monitoring not being active for all the collectors ?

could you perhaps point me in a direction on how I can get this setup green ...where to start troubleshoot ?

 

 

 

I thank you for your time ,

 

 

 

 

 

Team Determination based on Multi-level Categorization.

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Hello Coleagues,

 

I'm planing the configuration for Automatic Support Team Determination. Our idea is to configure it using the Multi-Level Categorization.

 

According to the document posted in http://scn.sap.com/docs/DOC-31396, this kind of configuration is possible (2. Support Team Determination via BRFplus).

 

When creating the Decision Table, we choose Insert Column -> from context Data Objects. The query results don't show the option of using multi-level categorization, despite mentioned in the documentation.

 

Is it possible tyo use the Multi-Level Categorization for automatic team determination?

 

Thanks in Advance

 

Best Regards

 

Rodrigo

Master data, for BPA cube 0SM_BPAD1, missing after Twin cube Migration

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Hello Experts,

 

We recently did twin cube migration for BPA, and we found that master data in not getting loaded along with transactional data in cube 0SM_BPAD1.

(for Example text master data for Key Figure 0SM_KF is missing )

 

Earlier(before migration) we had cube 0SM_BPMRH for BPA, and master data use to come from 0SM_DSWPBI_BPM data source. (For example text of Infoobjec 0SM_ALTYP)

 

My question is - Do we need to create a new BW transformation to load master data text from 0SM_DSWPBI_BPM to 0SM_KF or we are missing some confurigation, which will automatically load master data to Key Figure 0SM_KF ?

 

Thank you in advance for all your help 

 

Keiji Mishima - Eagerly waiting for your reply

 

Thanks,

Tanveer

solman_admin

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Hi all,

I can't find the user "solman_admin" when i just finished the SLM setup. Should I create this user manually?

 

Thx.

Solution Manager - EWA not generated automatically

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Hi,

 

I configured SolMan for EWA reports but I noticed that icon (bottles) are always there and I have to do a manual step to generate report.

 

I think there is something wrong with the Job.

 

EWABottle.jpg

 

On the other hand I want to receive EWA via email notwithstanding I also configured this option.

 

Any clue?

 

 



CCMS for Table monitoring not using Message Class

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We are currently using a Table content monitor in CCMS to raise alerts for an ABAP monitoring program we have written. The program inserts records in a custom ABAP table and when a row is inserted with a certain value we raise an alert through CCMS.

 

The data collection method is using the "Red" function module SCSM_GEN_TAB_DS_R

 

The alerts are generating fine but the alert text is displaying <CCMS: no default text available>. We have configure a message class and number but it is not displaying this in alert. Does anyone know what could be the problem?

 

Here is the parameter settings for the data collection method

1. TARGET_TABLE           ZTSPM_CH_STATUS

2. FIELDNAME              CHANNELKEY

3. FIELDVALUE             CCSTATUS

4. MAXROW                 50

5. WHERECLAUSE1           CCSTATUS = 'FAIL'

6. WHERECLAUSE2

7. WHERECLAUSE3

8. TOP_FULL_NAME

9. RESCANFROMBEGIN        REPORTTIMESTAMP

10. T100_MESS              ZXI_CNB 023

 

The message class/number (ZXI_CNB 023) is

"Connectivity Heartbeat failed for &1, Status: &2"

 

I was expexting the values from the table for fieldname (CHANNELKEY) and Fieldvalue (CCSTATUS) to be replaced in the message string.

Issue in ChaRM Action

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Hi,

 

We have restricted our user action in ChaRM CD with the help of the authorization object B_USERSTAT in user roles.

There is a requirement that the user 'A' can't do action 'Set to In Development' but he will be able to

do action "Reset status to In Development'.

Both the actions are directing to a single status "In Development"(E0002 and YMHF_01).

If I remove authorization key YMHF_01 from the role, user is unable to do both 'Set to In Development'

and "Reset status to In Development'. This is not desirable. Can you suggest how we can restrict action

"Set to In Development" only? Please suggest if users can be restricted for doing CD action in some different way.

The workflow is as follows:

 

workflow.JPG

Regards,

Ananya Mukherjee

Issue with Solution manager(1 solman_setup 2 solman_admin)

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Hi Guys,

 

This is new basis and new to SOLMAN.

 

I met 2 issues after I installed solution manager 7.1

 

1 there is no solman_admin in place, do I need to create this user manually?

 

2 When I was trying to use solman_setup, the website will popup correctly, and ask me to login, but I cann't. If I key in the right username and password, the page just like refresh and stay on logon page.... nothing happended...

 

 

Thanks......sorry for the junior questions......

 

 

Gang

How to forcefully change the status of CD to "Imported into Production" without making it to check the track table entry.

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Hi Experts,

 

We have created one Project which had Virtual Production System.

 

Few RFC's were created with the help of these Project and they were taken till PPD system without any error. But as it had a Virtual Production system in the Project we moved the changes to PRD system manually.


And now we want to change the status of CD's to "Imported into production", but as the entry of Transport is not maintained/updated in track table the status change is not possible.


We also tried doing it forcefully by using the Program "CRM_SOCM_SERVICE_REPORT", But it was not helpful.


Can anyone please let us know how we can achieve the status change for these CD's which were imported manually.


Thanks,

Rakesh

Split Sap solution Manager Forum??

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My proposal is split the Discussion group of Sap Solution Manager in 4 different topics, something like:

 

  1. Installation
  2. General
  3. Service Desk and ChaRM
  4. Monitoring

What do you think?

 

(Sorry, I can't create a poll :-((

PI Message flow Monitoring (Java PI Component) Extractor Activation is getting failed

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Hi Experts,

 

 

PI Message flow Monitoring (Java PI Component) Extractor Activation is getting failed and RC  status is showing "2" instead of "0"

 

Please find the attached screenshot for more details.

 

Can you please provide the solution, if anyone has done the same configuration.

 

Best Regards,

Srinivas

"Too few occasions of Search, could not define variables from response:" Error in EEM Script

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Hi All,

 

While I execute my scripts in the EEM Editor, the below error is being displayed.

eem1.png

 

How do I resolve this issue?

 

Kindly request you to help me in resolving this.

 

Thanks in advance.

 

Best regards,

Deepika R


BPM Issue in creating monitoring object

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Hi All,

 

I am trying to create a monitoring object in BPMon , It is showing as "No Text" for all Application Areas

 

Have tried option "Load Monitoring Definitions" for the logical component ..no luck

 

BPM.jpg

BPMON

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Dear Experts

 

I am working with Solman 7.1. In BPO, when I try to create or edit monitoring objects It is showing error " incomplete load monitor definitions" and I am not getting text for the monitoring objects it is showing only "technical name: No text" . I did the load monitoring definitions, I checked the BW data at logical component level and I updated the key figure repository as well. But still the issue is not solved. Please advise.

Configuration structure change not reflected in Test Plan

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Hi All,

 

I changed the configuration structure of a project (set up initially by a different user) in Solar01 and saved it.
When i get into STWB_2, i do not see the newly added Business Scenario in the Test Plan.
I tried to generate the test plan again. Still doesn't work.
Please advise. Thank You.


Best,
Manoj

Test Management - download test cases

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Hello,

 

I am a "refresher" in Solution Manager.  If I build a test case(s) then can I download the MS Word document as a template for the testers?  Again in this scenario I would not automate the test case at all.

 

We would like all of these kind of documents to follow a test template style.

 

Regards

 

 

Waza

CCMS table content monitoring - Internal error

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Hello,

 

I have configured a tabel content monitoring as following:

 

Header 1Header 2
TARGET_TABLE/WEB/MON_ERRORS
FIELDNAMEEF
FIELDVALUEEV
MAXROW50
WHERECLAUSE1EV = 'AU01'

 

I set it up as startup method and after reset segment in "WARMUP" Status; In RZ20 Technical Experts Modus -> CCMS Selfmonitoring -> DataSupplier

the following message appear:

 

Internal error in method: /WEB/TABLE_CONT_AU01, Error: SELECT, SY-SUBRC = 0

 

Does anyone know a solution for this problem?

 

If I am adding into WHERECLAUSE1 the following: EV > 1 (and modify the databasetable EV Integerfield) the method starts without any problems. So I think there is really a problem with the WHERECLAUSE, but I don't know why. All field in the database should be charfields.

 

I hope anyone can help me to solve this problem.

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