Hello, SolMan experts!
I have a difficulty with satellite system connection to Solman 7.1. SP08.
The RFC works well, I made an entry in BCOS_CUST table and therefore the tickets from satellite ERP go to our Solman Service Desk.
The only problem is all the system data in such a message is missing because of lack of/incorrect system configuration in solman_setup --> managed systems and installed base (via ib_gen). I can not find a guide that I could easily follow (I have no BASIS knowledge, but I am requested to configure this connection and I have no BASIS expert in a Team).
I guess the configuration might not be that difficult. If you can think of any steps necessary, please share. I will be very grateful.
With best regards,
Katarzyna Klys