We are on Solution Manager 7.1 SP13 and I am trying to implement BPMon on MAI. For most part, it works greats and I am able to set up monitoring objects and use for Business Process Analytics as well as Alerting. However I have noticed the following issues:
- Even though I have my monitors set to run only once a day, it seems they are running twice. The only way I can is if run a trend analytic on these objects, I see 2 sets of data collected right after midnight within a few seconds of each other. For backlog monitors, it doesn't matter because it only takes the most recent value. However this would be a problem in throughput monitors as the values are being aggregated. Is there a job which has been accidentally scheduled twice?
- My second question is the regarding the alert notification that I receive in outlook for these objects when thresholds are crossed. In classic BPMon, there were no attachments to this email and all the alert data was in the body of the email. In MAI, the alert details are coming in an attachment in the email. I have implemented the BADI_DYN_INCI_NOTIF_MULTIPLE to change the subject and body. My question is how do I change the layout of the attachment. It has the SAP logo and title as "E2E Alert Analysis Report" which I want to change. There is a parameter in this BADI called ET_ATTACHMENTS but manipulating that seems to have no affect on the attachment.
- Another problem in the notification seems to be that there is no link for "Detail List" in the email like it was in Classic BPMon.
- Does anyone know which table stores the alerts in MAI? It used to be simple in classic BPMon with the table DSWP_BPM_ALERTS. I see the alert configuration is stored in ACALERTDIR but which is the table which stores the actual occurrences of these alerts with date-time stamp?