We are having an issue with the links that are created in the email alerts. Our systems are all clustered, with several app servers, etc - the link that gets generated in the email alert looks like this and doesn't work. We need it to omit the ap00 and the port, then it works properly.
https://xxxxxxap00.xxxxxx.com:44300/sap/bc/gui/sap/its/webgui....blahblah
Should look like this .
https://xxxxx.xxxx.com/sap/bc/gui/sap/its/webgui... etc
Where is Solman getting this configuration from, and how do we stop it from choosing the ap00 and the port when it creates the link? Is this related to how the agents are installed/configured (we install at app server level, not at VIP level), or is this something that needs to be set up somewhere else in Managed System Config? SICF? Somewhere else? It seems to me that it's using the app00 server as the default host, but I'm not sure where to check that configuration.
Thanks.
Bernie