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Time recording not visible in CRM UI

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Hello,

 

I'm trying to activate Time Recording. I did all the steps from SPRO under Time Recording, but now I cannot see a special block in CRM UI when processing Incidents. There is no posibillity to enter time spent on ticket. But the reminder is working Could you please help me?

 

I'm using Solution Manager 7.1 SP7.

 

Best regards

Ana.


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