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Solman 7.1 CRM Web UI - Changing fields/Adding fields etc

Hi all

 

I've been using Solman 7.0 for many years and have managed ChaRM (functionally) with all configuration, screen variants etc.

 

I'm very new to CRM Web Client UI and I have the requirement to update fields and add new fields.  Two examples below:

 

1. SMCR (Change Request) has been copied to ZMCR. By default, Change Manager and Change Advisory Board appears as roles in Web UI. I want to remove Change Advisory Board so it doesn't appear. I want to rename Change Manager to Approver. I have already created a partner function called Approver and added this to the Partner Determination Procedure against ZMCR.

 

Any assistance would be appreciated!!

 

2. My second example is adding a new field. We managed our incidents (i.e. service desk) in a non-sap system. Therefore I want a field so I can add the Incident number from our Incident Management System. I will call this Incident ID.  How do I create a new field and assign it to the transaction?

 

Thanks so much!!!!!!  Image may be NSFW.
Clik here to view.

 

Shaun


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