CCMS sending old alerts following a system restart
We are having the problem of old ccms alerts being sent again following the system restart after our monthly Windows updates. We are on Solman 7.1, kernel 720 Rel 40, and using Solman as the CEN for...
View Articleexternal connections via saprouter
Dear all, I just configured a saprouter on a client and it´s working I tested from inside the LAN (telnet to IP and port) but when I tried to connect from home via SAP-GUI I got these error, can...
View ArticleActivate Data Separation for service provider customers
Hi experts, I try to implement in SPRO "SAP Solution Manager Implementation Guide" -> "SAP Solution Manager" -> "SAP Partner" -> "Service provider" -> "Work Centers for Service Provider...
View ArticleBI Process chains monitoring reports from Solution manager
Hello - We have a reporting requirement from Solution manager for our BI systems. In general, we are looking for a daily report from Solution manager, that will provide status about the BI process...
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BI process chain status is Gray in BI monitoring
Hello - We are in the process of configuring BI monitoring with our Solution manager 7.1 SP08. I have configured Solman System Prep, Basic configuration, managed system configuration for our BI...
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Solman 7.1 CRM Web UI - Changing fields/Adding fields etc
Hi all I've been using Solman 7.0 for many years and have managed ChaRM (functionally) with all configuration, screen variants etc. I'm very new to CRM Web Client UI and I have the requirement to...
View Articlehow to sort the process structure in SOLAR01 ?
Hello All, Does anybody know how to sort (sequence) the process structure in SOLAR01, please ? Thanks,Marcos
View ArticleSolution Manager 7.1 Configuration items
Hi! I need a little help. we are after a solution manager upgrade for 7.1 We are trying to set the incident management for Webui. But when wetry to create a new incident, the configuration item...
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Create an ad-hoc EWA in Solution manager 7.1 SP8
Hello there,I want to generate an ad-hoc EWA report in solman 7.1 sp8. I just could not find the correct link to do this. Automatic generation works fine every week. I saw in some documents to go to...
View Article"User Not in validity period" in Managed System Configuration - Create Users...
The basic error is that during Managed System Configuration of the Java stack of my Solution Manager system -- and for any Java system, for that matter -- in Step 6 "Create Users" I have a persistent...
View ArticleSM37 job running a long time after SP10 update.
Hello SAP community, I recently applied support package stack 10 to my Solution Manager 7.1 system on an IBM i V7R1 machine. After applying the support packs, I began to get an idea of what...
View ArticleSolman Managed Systems - 7 Create Users
Dear experts, I am trying to configure Solution manager 7.1.I am at Managed Systems>>7. Create Users(The managed system is Solman itself) There are 4 steps at this point. I get the following...
View ArticlePerformance of some Solution Manager jobs
Hi allWe are suddenly experiencing issues with two jobs1. SAP_LMDB_NOTIFY_LDB_0000000001This job sometimes takes over 80 hours and has to be killed. 2. DIAGST_CHECK_STORESWe have suddenly found this...
View ArticleSolman 7.1 SP7 finding sold-to party when creating a new ZMIN
Hello experts, Hi, I am configuring service desk in Solution Manager 7.1 SP7. When a user creats a new inicdent (ZMIN) he has to fill the field "sold-to party". This field is empty by default. Why?...
View ArticleITSM - Task Configuration
Hi all, I'm struggling with the configuration of Service Request Follow-ups and Tasks inside of 7.1 SP10. We've created Z-types of both Service Requests and Tasks. While from the 'Create' quick links...
View ArticleDatabase Extractor Setup Problem during Managed System Config
Good day Solman 7.1 on Oracle 10.2.0.4 and HP-UX When doing the solman_setup step, during phase 8 of Managed System Configuration, the step "Database Extractor Setup" fails and shows red led. The log...
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SAP Host Agent not collecting OS Data
Hi Experts, running into a frustrating issue during Managed System Configuration in Solution Manager 7.1. I am unable to complete the setup on a specific set of servers due to the Host Agent seemingly...
View ArticleHow to use Retrofit during an Upgrade project?
Hi Expert,we are going to start an upgrade project of our ERP 6.0 system from EHP4 to EHP6 and I'm interested to know if I can use retrofit in order to manage in a structured way the double maintenance...
View ArticleBI Process chains monitoring reports from Solution manager
Hello - We have a reporting requirement from Solution manager for our BI systems. In general, we are looking for a daily report from Solution manager, that will provide status about the BI process...
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Change Request creation with SOLAR01 issue
Hello, I have an issue when creating Change Transactions with reference to a Project Structure. When I start the creation from transaction SOLAR01, on the tab Service Messages, and I create a new...
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