SAP Service Desk :SAP Components Display
Hi,Our recently configured Service Desk in Solution Manager 7.1 SP10 is now operational and performing as expected. But when creating incidents, users get confused with the overwhelming number of SAP...
View ArticleChaRM authorizations with cCTS
Hi All, We are facing authorization problems with ChaRM when used with cCTS. this is working fine for CTS. Now in our production system we have cCTS and so we have many authorization problems.We fixed...
View ArticleClik here to view.
Data is available in Iistcube 0SM_BPM but not coming on BW reporting for BPMon
Hi Experts, We have implemented BPMon in our solution manager system and Alerts are getting generated properly. Then we tried to setup BW reports in system but data is not coming in BW reports( Data...
View ArticleHow to set ZMIN-Document read-only
Hello i would like to set a ZMIN-document to read-only after it is saved with a specific user-Status. (e.g. E0019 --> external processing) Only a programm using crm_order_maintain should be able...
View ArticleClik here to view.
ITSM Incident management - SendToSAP button not active
Hi, We have a running Solman 7.1 SP13 servicedesk and I have set up the SAP Collaboration sleev as descriped in the setup guide. I checket...
View ArticleSolMan 7.1: ITSM activation of CRM functions for Service Orders, Contracts,...
Hi I have a requirement to activate CRM functions in SolMan ITSM for setting-up Service Orders , Service Contracts, Pricing and Quotes. If anybody have knowledge or experience in activating this...
View ArticleUpload data from HP-ALM to Solman
Hello All - We want to upload the data from HP-ALM backend into Solman backend as a PDF document atttachment.Which API/ protocols need to be used to accomplish this task.Could you share any technical...
View ArticleDisable systems in SAP system monitoring mobile APP
Hi, I have configured solman and system monitoring mobile app by using my owns sap user account. When I log in to app using my account everything is ok (I see all 12 systems which are active in...
View ArticleSMD Agent
Dear friends, I would like to know if the SMD agent which is installed on the development system of ECC, can we use the same agent to connect to Solution manager development system and also to the...
View ArticleClik here to view.
CRM Web Client UI - Worklist (Saved Search)
Hi We are on Solman 7.1 SP12 and I'm facing an issue with saving searches in CRM Web Client UI (Worklist page). I have saved a search with the following in the worklist: This works fine UNTIL I log...
View ArticleCRM Web Client UI - Categories disappear
Hi We are using ChaRM on SolMan 7.1 SP12 and we are experiencing a frustrating issue with Categories on ZMCR (Change Request). Whenever a user fills out a Change Request (and fills in the Mult-level...
View ArticleNo Data in Business Process Analytics - 7.1 SP11
Hello Experts, we would like to evaluate Business Process Analytics for collecting FI data from an ERP System.Unfortunately, we didn't have success to load data to Cube 0SM_BPMRH so far. We are using a...
View ArticleClik here to view.
CBTA for HTML based application
Hello.I would like to ask you if it is possible to make CBTAscripts for HTML based application.We are now implementing CBTA for one large customer (internet shop) who wishes to make automatic tests....
View ArticleSAP_BASIS 702 0014 after patching solman_setup not responding
Hi Experts After implementing SAP_BASIS 702 0014 and doing the steps for System Preperation and Basic configuration. There where some notes that needed to be implemented via note 1933506. After going...
View ArticleBI_AGGR* job fails frequently
Hi, I am facing an issue in Solution Manager 7.1. Whenever E2E BI HOUSEKEEPING job runs every night, the job BI_AGGR* is getting failed. The reason is the mode of real time info cube 0SM_ARCHH as...
View ArticleParsing URL with CBTA tool
Hello.I would like to ask you if it is possible to somehow decompose URL with CBTA to read parameter which is added in process of testing. For example:CBTA should log into internet shop - OKCBTA pick...
View ArticleClik here to view.
SolMan 7.1 Custom Partners changing at the same time
Hello Experts!Hopefully one of you will have an answer to this. My client is on 7.1 SP10. I created two custom partner functions (e.g. CRM and Technical Coordinator) and added both fields to the...
View ArticleSupport Team Determination and E-Mail using Mailforms
Hi there, is it possible to use mail forms in connection with support team determination in SolMan 7.1? I configured Support team determination with BRF+ and it sends mails, but using smart forms. In...
View ArticleHow to set specific fields read-only depending on authorizations
Hello I have added customer-fields in the web-UI for Change-Documents and want to add additional authority-Checks to them. The desired behaviour would be, that the fields stay read-only for normal...
View ArticleEmail for ChaRM status not working
Hello Experts, We are configuring ChaRM and are using Mail forms for email set up. The Email are working fine for standard SAP provided actions. But we want Emails to be generated for more statuses'....
View Article