Alert for locked dialog users
All, Apologies if this is in another thread. I was not able to find anything similar. I have been asked to configure a custom metric and alert for dialog users that have gotten locked in monitored...
View ArticleLMDB Product Instance Error
Hello all, Currently performing Managed System Configuration Step on Solution Manager 7.1 upgrade and when trying to set up MOPZ to create a transaction for ECC Dev system, I am getting a yellow...
View ArticleDatabase Extractor Setup Problem during Managed System Config
Good day Solman 7.1 on Oracle 10.2.0.4 and HP-UX When doing the solman_setup step, during phase 8 of Managed System Configuration, the step "Database Extractor Setup" fails and shows red led. The log...
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st04 oracle table statistics missing
Hi expert, Our oracle database upgrade from 11.2.0.3 to 11.2.0.4, then I find lots of oracle tables statisticses missingThen I update statistic with program rsanaora. But the system issue the same...
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ITSM Incident management - SendToSAP button not active
Hi, We have a running Solman 7.1 SP13 servicedesk and I have set up the SAP Collaboration sleev as descriped in the setup guide. I checket...
View ArticleSolution Documentation: can email be generated when document get changed or...
Hello Experts, I'm wondering if there is an option to send email to the relevant user after document get changed or approved in SOLAR01/02? Please advice if this is possible at all? Thanks &...
View ArticleCan I forward EWA Report from Customer's Solution manager to VAR Solution...
Hi All, According to "Activating SAP EWA in End Customer's System for VARs",it only creates RFC from End Customer's system to VAR Solution Manager. If i configure it, end customer's solution manager...
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Performance problem
Hello solman experts, we are facing on our Solution manager with the problem that sporadically all the dialog processes are in state "on hold" (see the picture bellow).We use mainly CCMS and MAI...
View ArticleSAP PPM on SAP Solution Manager and BI reporting
Hi All, We are using SAP PPM 5.0 on Solution manager and having below PPM and BI component. We activated all SAP PPM related BI content and can see all web templates are opening but we are not able to...
View ArticleIncidet Text Type Table
Hi, I am looking for a table where Text type SU99 is saved w.r.t Incident. Please let me know in which table Text details are saved for incidents. RegardsPK
View ArticleSAP CRM 4.0 To Solution Manager
Hi Gurus, we have a old crm4.0 system which is being phased out ,this crm system is currently being used to log service calls only (tickets ), we want to migrate all the data currently in this CRM 4.0...
View ArticleSAP E-Recruit 617 Installation in SAP NW 7.4
Dear Experts, I have installed the SAP NW7.4 system and trying to install the SAP E-Recruiting 617 add-on however i was not able to generate the XML file as add-on was not listed. As per the note...
View ArticleDisable systems in SAP system monitoring mobile APP
Hi, I have configured solman and system monitoring mobile app by using my owns sap user account. When I log in to app using my account everything is ok (I see all 12 systems which are active in...
View ArticleChaRM - General Changes
Hi, What is the procedure for Performing General Changes ? Currently, I create a Request for Change and fill in the required fields except the Project. Then add the Approvers Business Partners in the...
View ArticleChaRM: Restricting Business partners for Search
Hello Experts, In our ChaRM scenario, when we search for Change Manager in "Approval Assignment" block, all the available business partners are getting listed. Instead, we want only those business...
View ArticleSolution Manager Customizing Synchronization
We are currently using the Customizing Synchronization processes in a multi tenant environment. Everything is working pretty good so far, but we have run into an issue where the synchronization...
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some BP users not seeing SAP replies
Hi everybody, I'm facing the following problem in our SolMan VAR, some users can see information sent from SAP and some don't. New BP user created with report AI_SDK_SP_GENERATE_BP_V2 Old BP user...
View Article"Test Configuration XXXXXXX already exists" error when creating new CBTA test
Hello Experts, Does anyone here experienced this error message when creating new CBTA test case in Solution Manager? Error: Test Configuration XXXXXXX already exists I already check existing...
View ArticleSLD CIM_ERROR_Failed: NO DATA
Hello All, I am getting the error in the subject matter of this Discussion. The error was acknowledged in Solution Manager Netweaver Administration SLD. If more information is needed please request.
View ArticleStatus profiles defined in ZMCR is not getting effective while creating the RfC
Hello Experts I have maintained the dno_cust04 as below CHANGE_REQUEST1ZMCRCHANGE_REQUEST_NEW1ZMCRCHARM0ZMCRCHARM_ADD1ZMHF But, when we create a new RfC, the status are still show the default ones....
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