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Open a word Doc in Word

Hello,What setup steps i need so i would be able to open any word document in MS word, instead viewing it in Solman?

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Message Processor not able to view all tickets

Hi Experts,  we have configured ITSM in Solman 7.1 sp13. We are facing one issue that processor is not able to view all tickets available in system, its showing only tickets assigned or creted by him...

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Solution manager upgrade-SUM fails in pre-processing

Hi, We are upgrading our solution manager from 7.0 to 7.1. WE are in pre-processing and upgrade failed in " MAIN_SHDIMP/SUBMOD_SHDIMP/TABIM_REDUCE" phase due to space overflow. We allocated 30G to the...

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JSM : Job Documentation ID Table

Hello,I have read that Job Documentation was a document stored in a flat table.Can you tell me what is this table ?How can I find the link between Job Document ID and the UUID of Job Documentation...

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Need to move SOLMAN 7.1 to a distribute installation

Hi all, We need to move our current Solution Manager 7.1 SR1 Dual Stack from a physical Windows Serverto a virtual one running on vmware. In fact, we need to separate the Application Server and...

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Message processor popup

hi all,in SM 7.1 SP12 when user(incident creator) edit Incident apear popup window "Enter you BP as curent processor". I dont need this function for this user. How can i disable this function for the...

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Batch input sessions ( sm35) monitoring in CCMS

Hello,  I am looking for a MTE to monitor transaction sm35 (batch input sessions) from my Central Monitioring system ( Solution Manager) in CCMS. Any suggestions?  Many thanks  Andreas

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how to map custom fields with partner function

Hi All, I am new to the charm configuration and we have requirement to create new custom fields like Test manager & service manager.I have a little bit idea about partner function creation and...

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BOE to Solman configuration

Hello All currently i m facing an issue with my SAP BOBJ system when connection it to SOLMAN for monitoring purposei ve installed the DAA & run the ACTOOLS and every thing worked finr now my issue...

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upgrade fails - SUM - check-bco-components-slot 

Hi, I am in the process of upgrading solman from 7.0 to 7.1. Reached downtime phase but getting following error: SUM  pre-execute  pre-execute  check-bco-components-slot...

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SAP Host Agent tab is empty in the Diagnostics Agents Administration screen

Hi, Can someone help me in this. We have below SMD agents installed in my Solman system.  But there are no agents in SAP Host agent tab. ThanksNeha

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Instance Profile: jcontrol.EXE does not exist

Hallo guys, I have an error in the instance profile on my freshly installed Solution Manager 7.1 SR1.When i check the consistency of the instance profile I get an error that jcontrol.EXE does not...

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Reset SUM upgrade on solman

Hi, I reached abap phase where it prompts for backup but java upgrade failed and there was no other option than to reset the upgrade. started resetting and getting following error.  Checks after phase...

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Solman syscopy

Hi migrate experties,    I am planning to having sandbox solman 7.1, my current solman 7.1 runing aix and oracle 11.2 sandbox would be windows server 2008 r2 with oracle 11.2 if i do hetergenorous sys...

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ZMRQ - no transaction type in UI - SOLMAN 7.1

Hello, We have just followed SOLMAN_SETUP and now reviewing the setup in SOLMAN 7,1 I find that in SOLMANREQU or SOLMANPRO the ZMRQ transaction type is blank.  I have checked what SAP has done and it...

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Released Transport in SCMA

Hi,In one of project the TRs are released and imported to the QAS system.However when i go to the tasklist and execute Release Transport Request i can see all the TRs that are released and imported in...

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Incident Managment for VAR - Transactions SMIN ZMIV SMIV

Hello,We could not figure out to : During creating an incident have the systems display in addition to transaction types SMIN and ZMIV  also the transaction SMIV. We would like to have it during...

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Restrict Message processor to see other module tickets in ITSM.

Hi all, We have configured ITSM in solution manager SP13. We have a requirement that  message processor will not be able to see other modules tickets when he is searching for incidents. and we can...

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Ability to create Admin Change

Hi, currently, unless a system is UC enabled in a ChaRM project, you can’t use the Admin Change for a CR.  Is there a way to get around this in ChaRM, can we make Admin Changes available in the same...

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cCTS: No active transport Track for project

Hello. we are implementierung cCTS with Charm Setup. We had configured already: * STMS and transport tracks* Clusters and Cluster assignments* System roles* LMDB logical components* Created a Test...

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