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Solman 7.1 system status Error
Dear AllWe get error in system status in manage systemi send screen short alos nainesh9376998808and attech of SLD screen short alos there AIX system show
View ArticleSolman - GRC integration
Hi Experts, I want to integrate Solution manager (7.1) and GRC . both are ABAP based systems.whenever a solman incident is created with a perticular category ,it should create a request in...
View ArticleMulti-Level Categorization
Hi, we are using multi-level categorization in incident management in Solman 7.1. We created a new version of our categorization schema to translate it. But after activating it, multi-level...
View ArticleHomogeneous System Copy of Solution Manager 7.1 SR1
Dear Colleagues, I am facing a strange problem while copying Solution Manager 7.1 SR1 from one system to another. The System Copy in source as well as in Target completes successfully,but when i try to...
View ArticleExtractors not picking current data
Hi Experts, I have a solution manager 7.1 system with which a wily introscope Version 9. Due to some reason the wily introscope collectors were not running from 6th Dec to 9th Dec. Cause of the same...
View ArticleDelete and archive messages in SOLMAN 7.1
Hello Solman Experts, My requirement is to archive messages created for test purposes in SOLMAN 7.1. I read the OSS NOTES : 1329247 , 1758090 and 546685. Please do correct me if am wrong. Steps of...
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DVM Configuration Job ccms_bi_setup not yet executed. Perform activity Set Up BW
Hi Friends, I am configuring solution manager 7.1 sp08 for DVM and on solman_setup screen Data Volume Management Configuration i am facing an issue as shown in screen while my prepration and basic...
View ArticleSMD Agent Setup in Windows HA
Hi Experts, We are installing SMD Agent in Windows HA envirnoment.We have 2 Nodes (Node A, Node B)Three application installed using virtual name(seperate for Database and application)In total 6 virtual...
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Alerts not displaying in Alert Inbox
Hi I am having an issue like alerts not displaying alert inbox.I have tried both from GUI & in browser.Also issue is only with System Alerts others where coming fine. The same is coming for other...
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Hiperlink in CRM UI when pressing F2
Hi Colleagues, We have a CRM 7.0 EhP1 and when pressing F2, the hiperlink to create a service desk message in solution manager is missing.CRM is connected to solution manager and table BCOS_CUST is...
View ArticleZMHF is getting created in "In Development" status
In ZMCR => ZMHF scenario, change document ZMHF is created in status "In Development" instead of "Created", but in standard scenario ZMCR => ZMHF, initial status is Created. Am I missing a config?...
View ArticleFrom Wily RTV Dashboard - How to check the server nodes which doesn't respond ?
Hi We are using Solman 7.1, with Wily RTV version, the IS agent version is 8.2... Recently, we faced an issue in which one of the server node (in dialog instance 1), stopped responding to any user...
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How to trigger ToC import into test system for ZMHF
Hi, I am implementing ChaRM for a firm that does not want to have release management. I managed to ge that working using Urgent Change documents (ZMHF) and using the ZAP1 variant (copy of SAP1) for the...
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Need Help for Maintenance Cycle Phase change restriction
Hi Experts. I want to restrict IT Operator user to change maintenance cycle phase further from "Go Live" phase in charm. By which authorization object, I can restrict user to change the maintenance...
View ArticleLMDB issue: different Extended SID for solution manager
Hello, I have problem in managed system setup, where I can see, that Solution Manager with SID RS2 on same host has got two different extended SID's: for Application Server ABAP it is RS200001 and for...
View ArticleMessage information in Incident is showing as development system
Hi Experts, The mail content of the identified support team is showing System Type as "Development system".The Incident has been created from Production System only. Also in SAP collaboration area, the...
View ArticleClose indicent message by message procesor Solman 7.1 Sp4
Hello Everyone, I have a problem with confirming the incident as processor, when processor is log in to SAP ITSM. When I log in to ITSM as a processor, and I am assigned as processor to the incident...
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Process status does not allow changing approval step status for Job Request...
Now that I can send automatic emails when a job request is submitted, I would like to setup an approval process before I get the job request form via workflow. I setup some actions in sppmadm, created...
View ArticleSAP Solution Manager Hardware Capacity
HiI have installed Solution Manager 7.1 (Windows - Oracle) (central system in one server)I set Earlywatch for this system, but I am getting some alerts in hardaware capacity. For example, just 2% of...
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Disallow the option "No Selection" (Solution field) on MOPZ start screen.
Anyone found any option without use customer code to hide the option to select systems without solution assignment in MOPZ start screen ? After an upgrade from 700 to 71, we have a huge number of...
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