Maintenance optimizer downloads error
Hi,While I am doing the downloads for EHPI Upgrade but after choosing target, it gives me this error.Requested Attribute Change Package 'EA-IPPE===400' not deliverable. Requested Attribute Change...
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Solman: Status Withdrawn not possible to assign if previously proposed solution
Dear all, I am working on SAP Solution Manager 7.1 and i have the following customizing to define status authorizations for Z Service Requests.When an user tries to change status from Customer Action...
View ArticleNot able to release normal change document for development
Hello All We have Implemented ChaRM in SolMan 7.1 SP10 Have created the Project and activated Charm with required DEV/QA/PRD logical component and before creating the Maintenance cycle, we did a check...
View ArticleIT Servicemanagement (WebUI) - Link depending layout
Hi experts, in WebUI it is very easy to create different user layout and the are depending on the profile. Is there a possibility, to create more layouts and define them by the link?I mean, on the left...
View ArticleWhat do you think about the Maintenance Optimizer KBAs and notes available?
I want to reach out and ask you for opinions on documents, with some focus on KBAs. As I see that the KBA framework has little in the way of feedback recording, I want to know your opinion about the...
View ArticleRZ70 Abap to push data to SLD not working
Hi All, Recently for one of the staging system we moved from physical server to VM. Instance number got changed from 01 to 00 - just to keep in sync with other SRM systems. (SAP SRM 7.0). Now to push...
View ArticleIT Servicemanagement (WebUI) - Add Textbox
Hi experts, in IT-Servicemanagement (solman 7.1) there is the possibility, to enter texts (like description, reason, answer, ...).In default there is only one text-box available and there is a button...
View ArticleIRT/MPT status not set
Hi gurus, I am facing an issue with my SLA config. Transaction ZINC was copied from SMIN, no major changesThe IRT/MPT warning/escalated status are not set although they are visible in CRM UI. The...
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Solman 7.1 TM | Wrong alerts after Oracle Update
Hi experts. After upgrading a few satellitsystems to oracle 11.2.0.4 the Solutionmanager 7.1 (SAPKITL710) has a problem with two of the upgdated systems.We get the alert that the Oracle Database is not...
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Service Request Fulfillment Checklist - Workflow step logically deleted
I'm having an issue regarding Service Request Fulfillment. I followed the instructions given on ITSM Wiki (Service Request Management Service Request Fulfillment) and even checked additional hints...
View ArticleTBOM contains apparently irrelevant objects
Hi, I'm wondering if anyone has any insights into TBOM contents that can explain this situation;My Solman system is 7.1, sp11; my managed system is ECC 702, Ehp5.My TBOM is for pa20 (a standard HR...
View ArticleRetrofit, Solman 7.1
Hi Folks, I am trying to implement Retrofit, have configured same and CSOL. We have beow scenario:- Maint. Landscape Dev:100 -> PPD1 : 100 -> PRD:100 Project Landscape Dev:010 -> PPD2 :...
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Translation WEB UI(ITSM) in Russian
hi all, when i start transaction sm_crm with a logon language RU, in web UI some of the item dont translated, like this:how can i translate this item to the russian correct?
View ArticleSolMan 7.1 standard text in email
Dear All, we are using SolMan 7.1 and we want to manually send out emails for example from a change request by using standard text.If I click on the standard text button currently the emails stays...
View ArticleJSM - Creating Job Documentation from Job Request itself
Hi all,I am still exploring JSM, and I know its possible to create Job Request (Job Req) from Job Documentation (Job Doc). But is it possible to create the reverse (Job Doc from Job Req) ?This will be...
View ArticleAutomatic incidents in Solution manager
Hello all, At first, I am not SolMan consultant...so maybe my issue is not so difficult for you. Customer use FM AI_CRM_IM_INCIDENT_CREATE to automatically create incidents in some cases.They added...
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MOPZ error MOPZ_MSG_DELTA_CALC015 @ST710 SP11
Hello everyone, I try to generate stack.xml file for SAP EP Portal AS java 7.31 SP stack 12. I've got an error LM NWA BASIC MBEAN 7.31 SP012 is not available When I search for this file at SAP...
View ArticleSent to SAP button in Incident
Hi Experts, I want to control raising OSS messages through Incidents, Currently all users are able to see the enabled button "Send to SAP" but i want to control in such a way that if particular user is...
View ArticleCreation of new task in a different TR
Hi All, I have a modification to be made to a User exit. When I'm trying to change to editable mode, a new task in the default TR (already associated with the user exit) is being created. but I want to...
View ArticleRPT_MOPZ_COPY_STACK_XML shows SC version differs for JAVA and DUAL-Stack xml...
Hi All, I am using the report/program RPT_MOPZ_COPY_STACK_XML to copy the stack xml file I used from a previous upgraded system. Systems are identical. However, report shows below.. "Software Component...
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