Hi Experts,
Can someone please help on this issue, we are getting gray metrics for only two sections
1. Oracle DB health checks
2.Oracle error messages.
Can you please provide your valuable suggestions,
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Oracle DB techmon metrics are gray
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Where used list is not working for IMG nodes/Document in solar01
hi experts
In template project , we are using same IMG objects in different business processes and subsequent configuration document is attached to each IMG node in configuration tab. ( like same IMG node - define order types used in different business process configuration tab )
when i use " where used list " from the configuration tab , its not showing the IMG objects used in different business processes in the same project. whereas its showing the IMG nodes used in the different project.
I need to find out the same IMG objects/ document used in the same project using the " Where used list " button.
Please provide your answers
Note : we have linked one configuration document to same IMG nodes used in different business. " where used list " also not working for documents as well
Thanks
Sol man
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Issue while Upgrading Stack through Sum Tool in Solman
Hi Experts,
We are facing an issue while upgrading support packages in solution manager through Sum Tool using Stack.
System Details :
Solman Version : Solution Manager 7.1
Sum Tool Version : SUM 1.0 SP 11 patch 2
Can anyone please let us know how to move further..
Thanks in Advance..
Regards,
Krishna.M
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unable to login to browser after running solman_setup
I'm getting this screen after running solman_setup in the Solution Manager server via SAPGUI. This screen is from firefox and it has the words "via popup" but no popup appears although I've checked if the browser has blocked any pop up.
IE / Chrome are having similar issue but without the words "via popup" in user and password boxes but unable to click on the boxes.
No error or any message when I click on Log On also.
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System : Parameter SAPEVTPATH not set. Batch jobs cannot be started.
Hi experts,
When I upgrade the Add-on Installation Tool from version 7.00/0026 to 7.00/54, the system issued the error below:
Import phase 'CHECK_REQUIREMENTS' (2014.08.29, 10:06:29)
Error during executing the tp command 'tp CONNECT IDS ...'
tp return code: '0208' , tp message: 'error in transportprofil (param missing, unknown,.' , tp output:
This is tp version 372.04.08 (release 700, unicode enabled)
E-/usr/sap/trans/bin/TPPARAM could not be opened.
EXIT
ERROR:
System : Parameter SAPEVTPATH not set. Batch jobs cannot be started.
Error in /usr/sap/trans/bin/TPPARAM: transdir not set.
tp returncode summary:
TOOLS: Highest return code of single steps was: 0
ERRORS: Highest tp internal error was: 0208
Can any expert help me ? Thanks a lot.
.
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E-Mail notification in Change Request by approval
Hello out there,
I'm trying for days to set up an automatic e-mail notfication for my change request transaction by workflow.
My aim is to trigger an email notification by saving after setting the approved activity.
I tried it with following workflow conditions:
E.g. by setting schedule condition on status "validation - E0014" and start condition on status "release for approval - E0012" everything works fine.
So I think the problem is the status "approved - E0004" ... maybe 'cause it isn't set by actions like the other statuses?
Any ideas?
Thanks,
Martin Kläser
P.S.: Solution Manager CHARM is driving me to insanity ...
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Host agent availability ping failed
Hi Experts,
We are facing a issue in our landscape as host agent availability ping failed(ping to listener: $HOST_IP$ 1128 not successful) after re-activate the host template.
Can some one please suggest to resolve the issue.
Thanks in advance....
Rgds,
Venkat
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Exporting All tickets from itsm
Hi gurus,
I have to migrate from ITSM to another Service Desk system, and I have to export all tickets from SOLMAN. Is there any chance to do this without entering to every single ticket and clicking "export to pdf"? I'll be satisfied also if this will be another format, i.e. csv, html or anything else.
Thank you.
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SLA Determination Based on Support Team
Hi ,
I want to setup SLA Determination in ITSM based on BP-Support Team .
Can anyone give me some hints with that ?
I tried to assign SLA Profiles to the BP ("Accounts" in CRM_UI) , and used Access Sequence as "Organizational Unit (Service)" but it did not work.
Thanks,
Shaswat
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Integrate nagios with sap solution manager technical monitoring
Hello,
We are using nagios to gather the alert from the CCMS of the solution manager 7.1.
Recently we start using the Sybase ASE DB 15.6 and 16 on SAP solution manager and Business suite. As the CCMS is not provided to monitor Sybaseand the only way to check sybase info is through the dbacockpit and the technical monitoring I would like to know if a concection is possible between nagios and the system monitoring in Solution manager so we can gather the needed monitoring informations.
Best regards,
Hassan khanafer
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ChaRM, Track table update
Hi,
We are using Solution Manager 7.1, SP 10.
There are many Change Documents for which although Transports are moved to Quality system, but those Transports are not update in Track table internally (/tmwflow/track).
Due to update is not happening in table, we are not bale to set status of CD to "Successfully tested" as it check at backed whether Transports are ready to Import into Production or not. We got error "Transports are not flagged for import into Production" as no entry is there for those transports in Track table.
Can you p let me know how can it possible to include those entries in track table.??
Please note I have already tries running report " /tmwflow/rep_data_read " but of no use !!!!
Is there any other way ?
Pl help, its urgent....
Thanks,
Ankit
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EWA report generation in Solution Manager 7.1 SP12
Hi Friends,
I am done with Managed System Configuration..
Now I need to generate EWA reports for the same.
But I am getting some inputs that, EWA is automatically configured in Managed System Configuration itself.
Can you guys suggest me accordingly..
Thanks & Regards,
Solman Starter
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EWA Reports Data Collection Issue Solman 7.1 SPS 10
Dear All,
We have activated the EWA for solman7.1 and performed the necessary steps
for SDCCN ,but the data collected are not complete as you can see in the screen shot [ Missing SAP Product and Product version for PRD system] :
|
EarlyWatch Alert-HLM
1 Service Summary
We did not detect any critical problems during the EarlyWatch Alert service. |
2 Landscape
2.1 Products and Components in current Landscape
| Product | ||
| SID | SAP Product | Product Version |
| PRD | ||
2.2 Servers in current Landscape
| SAP Application Servers | |||||
| SID | Host | Instance Name | Logical Host | ABAP | JAVA |
| PRD | vsapprd | vsapprd_PRD_00 | vSAPPRD | ||
| DB Servers | ||
| SID | Host | Logical Host (SAPDBHOST) |
| PRD | hana-prd | hana-prd |
| Components | ||||
| Related SID | Component | Host | Instance Name | Logical Host |
| PRD | ABAP SCS | vsapprd | vsapprd_PRD_01 | vSAPPRD |
2.3 Hardware Configuration
| Host Overview | ||||||||
| Host | Hardware Manufacturer | Model | CPU Type | CPU MHz | Virtualization | Operating System | No. of CPUs | Memory in MB |
| hana-prd | Dell Inc. | PowerEdge R910 | Xeon E7- 4870 @ 2.40GHz | 2393 | SuSE Linux Enterprise Server 11 (x86_64) | 40 | 517020 | |
| vsapprd | VMware, Inc. | VMware Virtual Platform | Xeon E5-2643 0 | VMWARE | Windows Server 2012 (x86_64) | 4 | 16384 | |
3 Service Preparation and Data Quality of PRD
No missing service data is reported in this section. system PRD is fully prepared for service delivery. |
| Rating | Check Performed |
| Service Data Quality | |
| Hardware Utilization Data |
In preparation for SAP services, ensure that connections, collectors, and service tools are up to date. These functionalities are explained in SAP Notes 91488 and 1172939.
4 Hardware Capacity
We have checked your system for potential CPU or memory bottlenecks, and found that the hardware is sufficient for the current workload. |
4.1 Overview System PRD
General
This analysis focuses on the workload during the peak working hours (9-11, 13) and is based on the hourly averages collected by SAPOSCOL. For information about the definition of peak working hours, see SAP Note 1251291.
CPU
If the average CPU load exceeds 75%, temporary CPU bottlenecks are likely to occur. An average CPU load of more than 90% is a strong indicator of a CPU bottleneck.
Memory
If your hardware cannot handle the maximum memory consumption, this causes a memory bottleneck in your SAP system that can impair performance. The paging rating depends on the ratio of paging activity to physical memory. A ratio exceeding 25% indicates high memory usage (if Java has been detected 0%) and values above 50% (Java 10%) demonstrate a main memory bottleneck.
| Server | Max. CPU load [%] | Date | Rating | RAM [MB] | Max. Paging [% of RAM] | Date | Rating |
| vsapprd | 50 | 22.08.2014 | 16384 | 8 | 22.08.2014 |
5 Business Key Figures
Disclaimer
Bear in mind that all assumptions and ratings in this presentation are based on our general experience with other customers and that the findings are not necessarily business-critical in your particular case.
The following general rule of thumb applies to most ratings of application-related backlog key figures:
GREEN – the backlog is smaller than one day of typical daily throughput
YELLOW – the backlog is between one and five days of typical daily throughput
RED – the backlog is above five days of typical daily throughput
Gray – standard evaluation is not possible due to missing reference value
All recommendations in this section are based on our general experience only. We advise you to test our recommendations before using them in your production system.
Note
Overdue or exceptional business documents could be included in the measurements as a result of system errors (for example, user handling issues, configuration or master data issues, open documents on inactive organizational units or document types). Often, these documents are not processed further by the business departments and do not have a direct impact on customer satisfaction, revenue, or working capital.
Note however that these documents could have negative impacts on other areas such as supply chain planning accuracy, performance (of other transactions, reports, or processes), and data and reporting quality.
5.1 SAP Business Process Analytics
With SAP Business Process Analytics in SAP Solution Manager, you can continuously analyze the above key figures and around 500 additional out-of-the-box key figures for continuous improvement potential in your SAP business processes.
(1) You can perform internal business process benchmarking (across organizational units, document types, customers, materials, and so on) for the number of exceptional business documents and/or for the cumulated monetary value of these documents.
(2) You can perform an age analysis to measure how many leftovers you have from previous years or months.
(3)You can analyze a trend for these exceptions over a specific time period.
(4) You can obtain a detailed list for all of these exceptional business documents in the managed system and perform a root cause analysis to identify reasons why these documents are open, overdue, or exceptional.
SAP Business Process Analytics can help you to achieve the following main goals:
° Global transparency of business-relevant exceptions
° Reduced standardization issues (business process template adherence)
° Improved process efficiency due to a reduction in system issues (such as user handling, configuration issues, and master data issues)
° Improved process effectiveness (optimized working capital, increased customer satisfaction, improved supply chain planning)
° Improved process compliance for internal auditing
SAP also provides business process improvement methodology to help you identify and analyze improvement potential within your business processes using Business Process Analytics in SAP Solution Manager and visualize it for your senior management.
For more information, navigate to the following link: here.
5.2 SAP Active Global Support Follow-Up Opportunities
If you have an SAP Enterprise Support contract, SAP Active Global Support provides you with the following offering for obtaining business process analytics and implementing improvements:
- SAP Expert Guided Implementation Business Process Analytics and Improvement (SAP EGI Portfolio Overview)
- CQC Business Process Analytics and Improvement (fact sheet).
If you have an SAP Max Attention Contract, contact your Technical Quality Manager (TQM) for information about how SAP Active Global Support can help you obtain business process analytics and implement improvements.
You can see sample EarlyWatch Alert reports on SAP Service Marketplace at /EWA -> Library -> Media Library.
General information about the EarlyWatch Alert is available at SAP Note 1257308.
I have done the Task-specific settings of SDCCn in solman/managed systems,
ST-AP/I is upto date,
Could you please suggest what needs to be done for this data collection
issue.
Thanks in advance
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CHARM process flow - normal change with project in Test phase
i am currently on SMP 7.1 SP6.
i am on a DEV --> TEST --> QA --> PRD model for managed system.
i am using a CHARM maintenance project to manage the phases of the project.
I change the phase of charm project to "Test".
In the 'Test' phase for normal change (SMMJ) transaction type; the system blocks the action "Pass Normal Change to test" and greys out "Test Transport" option. Which implies that the TEST/QA systems is in freeze and no new change can be imported to TE/QA system.
My question: is there an option where the system allows the migration of transports to TE system only ?
i understand the concept of freeze but in my scenario (requirement) i need to continuously migrate the changes to TE system only and the freeze will apply to QA system only. Basicly transport of copies can be migrated to TE system. i am also ok, if we have an option for "Test Transport" with the status of normal change staying in 'In Development'.
Any help will be really appreciated.
thanks,
sid
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Dia Agent Connect To system in solman 7.1 sp10
Dear All
New in solman 7.1 i have 3 system land scap all are on ABAP and AIX 5.3 and Oracle
I install DIA agen on New solman 7.1 sp10 Now i connect my abap system to DIA agen in solman second my RZ70 in all abap system are working fine and all data are send to solman 7.1 so please guide me in now how connect my system to DIA agent authometicall or any task need to done
Nainesh
9376998808
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Issue while Upgrading Stack through Sum Tool in Solman
Hi Experts,
We are facing an issue while upgrading support packages in solution manager through Sum Tool using Stack.
System Details :
Solman Version : Solution Manager 7.1
Sum Tool Version : SUM 1.0 SP 11 patch 2
Can anyone please let us know how to move further..
Thanks in Advance..
Regards,
Krishna.M
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Solman 7.1 Mopz Error CX_SY_MOVE_CAST_ERROR
Hi,
I am generating Xml Stack for ERP 6.0 EHP7 System from Solman 7.1. (SPS12) system. During Mopz Configuration--> Confirm Selection
I am getting below Error
An exception with the type CX_SY_MOVE_CAST_ERROR occurred, but was neither handled locally, nor declared in a RAISING clause
Kindly post your valuable suggestions if anyone has faced this Issue
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How to handle virtual TMS systems in LMDB?
I was wondering what I shall do with virtual TMS systems in LMDB - deleting is no option as they are recreated automatically. Any ideas?
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MOPZ error while generating stack file for EREC upgrade
I need to upgrade E-Recruitment 604 to 606.
Currently we are on Netweaver 7.01 While adding this system in SOLMAN 7.1 SPS 05 in order to generate
stack.xml file i manually selected this product system in product system
editor and we had selected below combinations
1)EHP4 for SAP ERP 6.0/NW 7.01(marked as installed) + SAP ERP
-> started MOPZ with same and selected target as SAP ERP 6 EHP 7 but
while doing so got error as Invalid queue because EA_APPL is not selected
but actually EA_APPL is not in components for EREC system
2)EHP4 for SAP ERP 6 with ABAP technology and E RECRUITING + EHP1 for
NW 7.0
->started MOPZ with target as SAP netweaver 7.4 but while doing so
getting error as "EHP Component ERECRUIT 604 without suitable Technical Usage!"
and Mark relevant instance to include the software component ERECRUIT
604 in SMSY/LMDB but Product system editor is perfect and verification tool is also green.
Please help
Warm Regards,
Sumit
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Test Management in Solman 7.1
Hi All
We have installed SAP Solution Manager 7.1 and using its ITSM and Change Control Managment process successfully. We want to explore its test management functionality fully as well. As we went through all the documents online but unable to conclude anything.
SAP Solution Manager 7.1 is now integrated with Test Automation Framework , i have few questions regarding TAO.
Do we have to purchase SAP TAO (Test Accelaration & Optimization) and SAP Quality Center separately??
Other than that how can we benefit from test management offered by Solman 7.1 and how it is different from Solman 7.0 ??
Regards
Sidra Hasan
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