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ChaRM transports and Component differences

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Hello,

Like mentioned in several other threads also we have problems in transporting via ChaRM because fo component differences due to patching. Some transports were released before the patching and we get a component version error when we try to import into the pathced landscape.

 

I know it is possible to set the check off using parameter SP_TRANS_SYNC. However, we don't want to be setting this parameter every time and we don't want it to be off forever. In thread http://scn.sap.com/thread/3425752 I saw there also is a possibility to control this via the task list.

But for some reason I am not able to find that screen where to set the import Parameters. Is somebody able to help me?

 

We have version 7.1 SP8.

The document type we want to import: Urgent Change

Program in the task list for the import: /TMWFLOW/SCMA_TRORDER_IMPORT


SP upgrade to SP12 from SP04

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Hi,

 

We are planing for SP upgrade for solman from 7.1 SP4 to SP12.

is this process normal like we used to do earlier by SPAM and JSPM or like EHP upgrade for ERP.

 

Regards,

Vishal

Not all transports request yet released - CHARM status change to pass to test

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Hi,

 

We have implemented CHARM for our ECC landscape DEV/QAS/PRD and solution manager 7.1 SPS10.

Once the request for change is created and approved and released for development. Developer puts it in development and once the development is complete when he is trying to "PASS changes to test" the process runs for some time and gives the following message.

 

"Not all the transport request yet Released"

"Status was reset by System"

 

But when I check all the task under the transport request are released. Once I select the "recheck transaction" and try to change the status second time to "Pass change to test" and successfully releases and import the request to QAS system.

 

Not sure why it is not doing the first time and second time when I am doing the recheck transaction and try again it works perfectly fine.

 

please help in resolving the issue.

 

Regards

Alamissuedoc.png.

Direct link to Incident Management change ticket (Normal Change)

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Hello,

 

It is possible to open Normal Change/Urgent Change directly with an URL ?

 

For example, I have a Normal Change 42798, I would like to go directly in Solution Manager Incident Management for this normal change

with an URL.

 

I know the GUID on my change and it is possible to open the change by this URL

 

http://solman:port/sap/bc/gui/sap/its/webgui?sap-language=E&sap-client=001&~transaction=DSWP_SAPSHORTCUT&~OkCode=/08&pcmd=CRMVW&pnumb=GUID&pvariant=&

 

The change is correctly showed but the problem is Transaction Monitor - Service Processes window is still open.

It is possible to hide or close the window ?

 

Or if you have an easier solution, can you share with me ?

 

I found this :

URL to open ServiceDesk-Ticket by passing the object_id (i.e. messageid)

URL link to open Service Desk message

 

P.S : http://solman:port/sap/bc/webdynpro/sap/ags_incident_trans_key?GUID=<GUID>&sap-client=001&sap-language=EN don't show my ticket

How do I activate Approval Step / Approval Procedure ZMCR

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Hi,

 

after defining a 3 tire approval procedure ( ZMCR - Custom 3 Step Approval Procedure). We've got the problem that the Change Manager can neither approve nor reject the RfC.

We get the following error-message:

 

2014-11-05 14_56_08-SAP - [Request for Change_ 2000000063, Test - 05.11.2014].png

Details:

2014-11-05 14_58_37-SAP - [Request for Change_ 2000000063, Test - 05.11.2014].png

 

How do we activate the approval procedure? It already seems to be activated.

 

2014-11-05 15_00_48-SAP - [Rule Policy_ 3 TIRE APPROVAL (Approval Management)].png

 

BR,

Binu

Project Documentation for NON SAP project

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Hi dear Gurus,

 

    We want to use SAP Solution Manager Project Documentation for a NON SAP related Project, however in SOLAR_PROJECT_ADMIN ==> SCOPE==> TEMPLATE SELECTION

SOLAR_PROJECT_ADMIN==>SCOPE==>Roadmap Select

 

Which template should I use for this, all templates shown are for SAP projects.

 

Thanks in advance

How to Take Early Watch Report from SOLMAN 7.1

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Dear All,

I want to take Early Watch Report of ECC & APO system from SOLMAN 7.1. Please Guide

 

Thanks & Regards

 

Shwetank

ITSM: How to add new step in Create Service Request?

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Fellow Members,

 

Has anyone tried adding new step to create Service Request guided procedure in ITSM?I have an Idea , Create Service Request screen has, by default, 3 steps.

 

1. Select Categot

2. Enter Service Request Data

3. Confirmation

 

Would not it be nice if there is one more step called "4. Attachments"  ( as seen in Incident creation screen) ? We get Aattachment tab inside a Service Request ticket after it got created, not during a creation? How could SAP be missing this in standard Service Request feauture? Any thoughts ???

 

sshot-5.png

sshot-6.png

 

Regards,

Vivek


CCLM Background jobs failed

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Dear colleagues,

 

I have some background jods failed:

 

SM_CCL:OBJ_<SID>_<Installation_Number>

 

19.05.2014 10:05:57 Job started

19.05.2014 10:05:57 Step 001 started (program RAGS_CC_GET_OBJECTS, variant &0000000000000, user ID SOLMAN_BTC)

19.05.2014 10:05:59 Selected System: <SID>_<Installation_Number>

19.05.2014 10:05:59 Variant

19.05.2014 10:06:01 Solution: Local SAP Solution

19.05.2014 10:06:42 No objects found.

19.05.2014 10:06:42 Failed with sy-subrc: 2

19.05.2014 10:06:42 Job cancelled after system exception ERROR_MESSAGE

 

and

SM_CCL:LUSG_<SID>_<Installation_Number>

 

18.05.2014 13:47:30 Job started

18.05.2014 13:47:31 Step 001 started (program RAGS_CC_GET_LAST_USAGE, variant &0000000000000, user ID SOLMAN_BTC)

18.05.2014 13:47:33 Variant

18.05.2014 13:47:35 CCLM Landscape not set up properly. Read long text for further details

18.05.2014 13:47:35 CC Objects: 0

18.05.2014 13:47:35 Last Usage Data has never been retrieved before

18.05.2014 13:47:35 Merge data from AGS_CC_USAGE

18.05.2014 13:47:35 Solution: Local SAP Solution

18.05.2014 13:47:35 Regarding time range: 17.05.2014 - 17.05.2014

18.05.2014 13:47:58 No usage data found

18.05.2014 13:47:58 Failed with sy-subrc: 2

18.05.2014 13:47:58 Job cancelled after system exception ERROR_MESSAGE

 

 

Could you please help me to resolve it?

 

Thanks a lot,

Alexander

SolMan EWA Upgrade 7.0 to 7.1

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Hi All,

 

We are currently upgrading for 7.0 to 7.1 and I would just like to find out if anyone else who made use of EWA in 7.0 has upgraded to 7.1 and what you have experienced?

 

Thank you kindly,

Job Monitoring: Use of pattern instead of the actual name

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Hi Experts,

 

We are on Solman 7.1 SP10(soon moving to SP12). We have configured Technical Montorimng -> Job Monitoring. It works as expected if you give the correct job name.

 

But if we try and use a pattern the same doesnt work. No alerts are generated.

 

Can a pattern be used in the config instead of the exact name ? The configuration did not complain about the same.

 

The way I added the job was to search for the job name with a pattern.

A list of jobs were then displayed.

Selected all and the clicked on the button "Add filter criteria as monitored Object" .

 

Can you please tell me if this is correct and should return results or this configuration would not work.

 

Regards,

 

Ash

EarlyWatch Alert in Solution Manager 7.1 SP12

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Hey Guys!

 

I'm having a trouble with generating ad-hoc EWA for Solution Manager.

 

I did all configuration in:

- System preparition

- Basic configuration

- Managed system configuration

- EarlyWatch alert configuration

 

Now i need to request a EWA session - but i have no clue how.

 

In tcode SDCCN I created new task: REQUEST_SESSION_DATA -> Early Watch Alert for Solution Manager.

The task was completed with no issues.

 

How can I now trigger data processing? Where can I find the data?

In SM_WORKSPACE -> Automated Reporting I found entries for EWA, but only the one scheduled in future.

 

Can you please help me?

 

Best regards

B.

RegEx in Monitoring

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Hello colleagues!

Using document "Template Maintenance – File System Monitoring Variants" I've made a regular expression for Disk I/O monitoring on Unix.

(?:(?!.*ssd133.*)|(?!.*ssd88.*).*)

I suppose that Monitoring gives me all disks except ssd133 or ssd88.

Is it correct? If yes, why monitoring gives me all disks including ssd88 (ssd133)?

Status Change in ZMCR is not possible

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Hi Experts,

 

we are unable to change the status in ZMCR.

2014_11_06_16_33_16_SAP_Request_for_Change_2000000072_Test_Statuswechsel_.jpg

 

The authorization object is checked and all authorization keys are implemented.

 

2014_11_06_16_37_12_Display_role_Authorizations.jpg

 

 

Kindley let me know if anyone have any idea!

 

Thanks a lot!

Beate

Solman support pack upgrade Error - SP11

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Hi,

 

Am encounter an error in select Target road map, Please refer attached error document for details.

 

Error.jpg

 

The same error is not appearing after I remove the stack.xml file and then restart the SUM without specifying stack.xml

 

Plz clarify below,

 

1. Without specify stack.xml during target road map, is it possible to complete SUM upgrade ?

2. Please check the attached processreport.txt file and suggest. Do I have to download it manually of all the mentioned missing packages ? (incase if choose for option 1)

 

Environment :

Support pack upgrade from SAP Solution manager 7.1 with SP04 to SAP Solution Manager 7.1 with SP11.

Database Mssql 2008 R2

 

 

This is a standalone solution manager and not connected to the existing / running solman production server, So through MOPZ I cannot generate the stack.xml for this scenario.

 

Additional Information from file processoverview.html,

 

processoverview.JPG

 

 

Thanks, Ganesh


CORBU Theme in Solution Manager WebUI

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Hello together,

 

is there any chance to implement the CORBU theme in Solution Manager 7.1 SP11? We already tested the theme within SAP CRM 7 EHP3 and it does really give a mature impression from a design perspective. It would be great to have this design also available in the web ui of our Solution Manager (IT Service Management & Change Request Management).

 

I would appreciate your help and ideas.

 

Best Regards

Mirko

Media for Solution Manager 2012 R2 installation

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Hi All,

 

I am planning to install a new SAP Solution Manager system and in the PAM I can see SAP Supports 2012 R2 versions of  OS and DB.

 

PAM_2012.PNG

 

In the software download center it don't see SAP Media for 2012.

path.PNG

Media1.PNG

 

Please correct me if I am missing someting.

 

Regards,

Raj

Implement ChaRM

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Hi,

I have seen many threads on ChaRM, but still confused on from where to begin with.

It would be helpful if some body can share link/doc/youtube anything that you can at least which gives clarity what is ChaRM, why ChaRM and how to implement ChaRM.

 

Thanks,

Aditya V

SOLMAN Blueprint generator

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Hi,

 

Can anyone tell me the steps to generate the BPH using Blueprinr generator in SOLMAN? Also let me know which version of SOLMAN has the Blueprint generator?

 

Thanks

Srini

Technical Monitoring - Metric HTTP availability

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Hi experts,

 

is there a metric in TechMon, which can check the availability of web-pages.

I mean I would like to get an alert, if a web-page is not available.

 

Kind regards

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