HI
I have questions regarding ITSM in Solman.
We are using ITSM scenario standard one and service provider.
When we create a message, system should trigger the ibase to incident.
Do they have other authorizations to trigger the ibase to incident both standard scenario and serviceprovider?
Please reply me.
Thanks in advance.
Hi, Experts!
I copied SOLMANPRO Business role to ZSOLMANPRO.
Now whet I try to open some rule policy nothing happen. I can’t view rule policy. If I add
SOLMANPRO Business role to test users I can open rule policy. So it don’t cause by miss authorization.
I had the same problem when I added direct link for creating of RfC in ZSOLMANREQU (copy of SOLMANREQU) and didn’t add proper object to “Define Generic Outbound Plug Mappings” (Define Navigation Bar Profile).
Could you give me advise what I need to add to my ZSOLMANPRO Business role?
Thank you!
Yuliya
Hi everyone ,
1.) I have a serious doubt on how to retrieve the data frm "assigned to" , "logged by" , and "tester" which are the header files on the ticket creeation screen. I have used the FM CRM_ORDER_READ. I could retieve rest of the screen details. Is there any FM to retrieve the values of other partner determination header files ?
2.) is that possible to add one more partner determination header file like one more "logged by". There are options to add only 4 headers.
Thanks in advance 
Hi,
i need fm or table to get the list of impacted scripts from the BPH hierarchy. The BPH hierarchy is available in the BPCA change analyzer tool. The screen shot of the hierarchy is show below
i have the result id as input . i need to get the afftected node and its hierarchy. Please help
Hello,
if i choose the OVERVIEW of a system in RCA Workload Analysis it takes over 2 Minutes to load from BW and to see the graph.
What could be the cause ?
The Database is not really big and all housekeeping-things are running well.
Only 3 systems are connected.
Functionalities like System-Monitoring are running very quick...
If i choose a part of the Workload Analysis (i.e. ABAP) it runs quick too...
Only the overview takes long and the graph is empty after loading.
SM 7.1 SP13 with MaxDB 7.9 on Windows 2008 - 16GB Ram
Hello-
I am a current user of SAP Solution Manager 7.1.
I am looking into using Reverse Business Process Documentation (RBPD) at my work. I have looked in depth at your available documentation but am looking specifically for the following information:
What are the benefits to using RBPD verses to just use file shares and manually updating the information?
Also, with the release of SAP Solution Manager 7.2, will RBPD be available as it is now? (i.e.: will the same steps be taken to produce the same results, or will the release of SAP Solution Manager 7.2 mean a new tool/module? and thus having to learn a whole new process to reverse engineer information?)
I have read online through the SAP wiki and user help forum that similar functions to reverse engineering documents will be available
with SAP Solution Manager 7.2 however RBPD as it is currently used will not be available with SAP Solution Manager 7.2. My concern is this- with SAP Solution Manager 7.2 coming within the next year, if our team decides to start using RBPD, how much will we have to transition to start using SAP Solution Manager 7.2 equivalent (if any)?
Thank you for answering these questions-
K-GWL
Solution manager:
------------------------
1.How to create generic datasource for this cube.
2.Help me out in creating fields(Steps used to create datasource)
Hi everyone;
Firstly i am new consultant in sap crm so if i say wrong something, you excuse me:)
i want to add organizational unit for solution manager. I created new unit in 'create organizational management' section but the new unit situated in as unrelated object although i assign new position, sla profile business partner etc.
what i should do that new unit pass from unrelated object (photo 2) to other section (photo 1)?
thank you:)
Hi all
I am no performing New installed Solution Manager Basic configurations and have some problems in Wily introscope installation guide(vers 9.5).
Automated Installation of the Introscope Agent via SMD
4.Launch the Introscope Setup application: SAP Solution Manager Configuration -> Managed Systems Configuration -> Step 7 Configure Automatically-> Automatic Activity “Byte Code Adapter Installation” -> “Open Java URL” (only available in edit mode). Your screen will look similar to the image below:
In my screen there is no introscope agent. The screen is attached.
What can I do? Any information will be helpful.
Best regards
Aram
Hi,
We are planning to upgrade our Solution Manager 7.1 SPS12 to SPS14.
I have been trying to find out if there are any requirements on the Support Pack Levels of the connected satellite systems? Can you be so kind and provide me with any information that you have on this subject?
Thanks!
Anton
Hi Experts,
I am recording NWBC scripts using the Netweaver Business Client GUI for loading and running it through Robots for End User Experience Monitoring. I don't see an option to "LogOff" in NWBC client while recording the script. We only have option to "Close all session and LogOff" in NWBC client .
When I am using this option, it closes all the sessions including the EEM Recorder also without saving the recording .
I need to include "LogOff" as the last step so that it doesn't leave any active sessions for each run by different robots.
I have a Solution Manager 7.1 SP10 and NWBC client 3.5 Patch 13.
Please help me achieve this.
Regards,
Manish K
Hi,
I want to upgrade SOLMAN 7.1 SP11 to SP12, What is procedure i can follow-up?
Normally we will create the stack.xml file and using SUM tool we can start the upgrade.
Apart from this we can check prerequisities(Open TR's and etc).
Any suggesstion? our OS is windows 2008 and database is MS SQL.
Regards
Karthik.M
Hi all,
I am using SAP Solution Manager 7.1 SP13 and trying to configure Alert Auto Reactions. What I am actually trying to do is to run an OS command or script in the Remote System (monitored system) in reaction to an alert.
I managed to execute an Os commands in Solution Manager using the "Forward to Third-Party" feature. (Operating System Command Adapter - SAP Solution Manager - SAP Library). I want to do the same but in the Remote Monitored System.
I have also managed to execute the command in the Remote system as a Metric using Remote Operating System Script Collector (ROSSC) but this is not a reaction to an Alert.
It looks like this should be done under Expert Option "Auto Reactions" but there I cannot find any Alert Reaction and I haven't found any documentation about that.
The thread (Auto Reaction System Monitoring Solman 7.1 SPS08) is pretty similar to my case but the solution was the Third-Party.
As workaround I can run an script in solman callin via RSH the remote system but it creates some complex in maintenance and configuration.
Thanks in advance.
Hi,
We had closed the project switch from the project,but user are still able to create the transport from the development system.
what is the role for "show project status switch "?
Regards,
Neni
Hello Everybody,
We have dual-track landscape. We are planning to use urgent change (ZMCR/ZMHF) in production track and possibly quality gate management (QGM) for project track. We will also activate retrofit and CSOL. We want to use variant SAP1 because it doesn't leave transport in production buffer and also removes lock entries once transport will hit production.
Only problem is SAP1 doesn't have job /TMWFLOW/SCMA_TRORDER_IMPORT in task list. And since we are also planning to use selective import strategy, how can we import transports into production using task list?
Can we just add this job in the variant? if so, Is it OK to copy SAP1 into ZSAP1? Please advise.
Just to clarify further, we will be importing transports into production on bi-weekly basis. I am thinking once above job is available in the task list of the maintenance cycle, Basis will execute it from task list in dialog mode which will popup with selective import list, Am I doing it correctly?
Thanks
Sajid
Hi Everyone,
We are doing global implementation and are planning to go live with ChaRM soon. We have dual track landscapes, for production support we have decided to use ZMCR/ZMHF but we are still not sure if we should go with QGM or ZMCR/ZMHF for project track.
QGM is simpler but lacks approval/workflow ability that ZMCR has. On the other hand ZMCR/ZMHF offers all the features we are looking for but does it really make sense to use urgent change in project landscape? I am asking because in project we want to move transports in bulk at various phases of projects. How is this controlled using maintenance project and urgent change?
I am aware there is also normal change, but we would like keep the same process for production and project, and also normal change involves TOC which we do not like to use.
So my question is does it makes sense to use only ZMCR/ZMHF in project track? If so how to control movement of transports?
Thanks
Sajid
Hello Gurus,
I'm trying to register a new system into Solution Manager:
Below are the relative versions:
1) Solution Manager 7.1 SP12
2) Target System:
ECC 6.0 (SAP_BASIS SP 30, ST-PI SP11)
Updated the CR content to latest in sld (1.6.46)
Now, below are the steps I have taken :
1) RZ70 in managed system.
2) In SLD, the it shows the components correctly in the right hand side pane, but the installed product is missing:
3) Currently system status in managed system is showing as ECC 6.0
Please help me how to correctly maintain the product under Installed Products tab as highlighted above in red in sld. I believe this should be picked up automatically.
Also, If i need to do manual entry, what product should I select: (Sry if it may sound stupid, but Im very confused with this)
SAP ECC 6.0 or SAP ERP 6.0 ?
Please help.
Regards,
Dhaval
Hello Everyone,
I've a requirement of decommissioning of configured Managed SAP System in solman 7.1 SP12.
I'm following below step for this:
tcode: solman_setup --> click on managed system configuration tab on left column --> choose the configured managed SAP system-->Click on Advanced options --> Decommissioning
After this, I'm getting below error:
You are not authorized to execute this Guided Procedure!Message no. CL_GPA_MESSAGE062
|
I've doing the above steps with solman_admin user id and given below roles to it. But still getting the error.
| SAP_TASK_INBOX_ALL_COMP |
| SAP_SMWORK_BASIC_TECHADMIN |
| SAP_SM_BP_DISPLAY |
| SAP_SM_GP_ADMIN |
| SAP_SYSTEM_REPOSITORY_DIS |
| SAP_TASK_INBOX_ALL |
| SAP_SM_GP_DIS |
| SAP_TASK_INBOX_ALL |
| SAP_ITCALENDER_DIS |
| SAP_SM_IT_EVENTS_DISP |
| SAP_TASK_INBOX_DIS |
| SAP_TASK_PLANNING_ALL |
| SAP_SM_GP_EXE |
| SAP_TASK_PLANNING_DIS |
| SAP_SMWORK_SYS_ADMIN |
| SAP_SYSTEM_REPOSITORY_ALL |
| SAP_TASK_INBOX_ALLTask |
| SAP_TASK_PLANNING_ALL_COMP |
Please guide which other roles are required to this and kindly help me to resolve it.
Regards,
Amit Bharti
Hi Experts
We have added our ECC system in Solman.
When running Solman_setup T-code, in Managed System Configuration>No.5 Enter System Parameters,
We were asked to put our ECC server domain\sidam password.
We have put our correct sidadm password but get below error.(We can remote desktop to ECC server using sidadm without any problem)
I have read below thread and SAP Note which saying that we can use sql user which is a member of sysadmin role
1458291 - SolMan 7.1 Database Warehouse & Alerting for MSSQL
But, if possible I wan to use windows sidadm login.
I have also try to telnet port 1433 from our solman server to ecc server.
And the result is SQL Server port 1433 is open.
I really don't understand why user sidadm cannot logon
Please help.
Thank you,
Fadzly Iqbal
Hello All,
I have activated EWA in my solution manager system as stated in the below link.
EWA 7.1 Display and Schedule - Solution Manager - SCN Wiki
I have done the require setting in SMSY , when i read data from remote source i am able to get data from my ECC system and is displayed in SMSY screen.
I have also created one logical system and assigned to my new solution created in T-Code "solution_manager"
From Tcode " Solution_manager" i selected my solution.
Here when i am trying to create early watch alert from node "operation --> solution Monitoring --> EarlyWatch Alerrt" . I don't see my system configured here. Please see my screen below. Under service i don't see my ECC system .
The same screen when i open in browser i don't see system , is there any place where i have to configure Service system.
How do i activate EWA alerts for new solution in solution_manager t-code
From SDCCN i also see that SAP EWA job is active .
But using that same Solution i have downloaded stack file from SAP to upgrade my ECC , which means connections from ECC to SAP Router is working fine.
I am struck up here from more than 3 days , please let me know is there any thing i am missing.
Thanks in advance,
Regards,
Vardhan.