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Adapt Factory Calendar in ITSM Solman

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Hi,

 

I have an inquiry regarding solution manager ITSM factory calendar.

 

When I configure the factory calendar, If I want to trigger the factory calendar from ECC, Is it possible?

 

If then, How to do it?

 

Please reply me.

 

Thanks in advance.


[CBTA] Exposing UFT Parameters in CBTA Composite tests gives error

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All,

 

For a while now, I am trying to combine UFT tests for Non-sap SUT's and CBTA tests for SAP in one composite test.

I am having no troubles at all calling the UFT Tests from a CBTA composite test, however passing parameters is a pain...

 

According to the SAP Documentation it should be as easy as exposing the parameters

(See SAP Support Portal , Page 91 onwards)

 

HowTo.PNG

The moment I change the usage for a parameter of the UFT test to 'Exposed' and try to save the CBTA composite test I receive an error:

 

    Error: The Node 0 of Object CIF2_1 Does Not Exist

 

This error appears as well when setting the usage parameter to 'Fixed' or 'Local'

 

Error.PNG

 

The CIF2_1 is the eCatt Command interface.

I looked at it from SECATT as well, but I do not see any obvious clues as to what is wrong.

No notes on SAP to be found either, indiating a program error.

 

Somebody ?

help solution manager 7.1 Daily System Checks

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Hi, I want automatic generate report, with daily sistem Check, similar SLR but daily, because SLR only permitt Weekly and Monthly.

 

Some one know if exist some report?

 

Thanks

Integrate Third Party Service Desk in SOLUTION MANAGER 7.0 EHP 1

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hi all

 

i am stuck trying to integrate a third party service desk into Solution Manager 7.0 EHP 1.

 

can anyone tell me step by step how to set up a example?

 

i need info on transaction "SOAMANAGER" and also the Enterprise Service "ICT_SERVICE_DESK_API".

 

thanx in advance

markus

Latest version Sizing Toolkit for SAP Solution Manager

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Dear colleagues,

 

Could you please help me to find latest SAP Solution
Manager Sizing Toolkit?

 

Thanks a lot,

Alexander

Requested Attribute Change Package not deliverable error again

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Requested Attribute Change Package 'SAP_UI====740' not deliverable.

Requested Attribute Change Package 'SAP_BASIS=740' not deliverable.


I am getting above 2 errors, and someone from other thread says that this is something that SAP must unlock in the backend system.

Can someone get this fix asap? thanks.

Technical Monitoring Alerts - SMS

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Hi

 

From Solution Manager system, SMS notification is enabled and sending the notifications. Now we have a challenge to send SMS to specific critical alerts to trigger SMS alerts from Solution Manager system SP10 version. In SOST transaction, all activated alerts triggering as  Via Pager & Via internet.Please advice, how can we filter the notifications for specific critical alerts via pager only.

 

Thanks in advance and appreciate the response.

 

 

Regards

Prem

Need Step-by-step Solman-ARIS Integration Guide

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Hello Solman Gurus,

 

I am a SAP Basis Solution Manager Technical Consultant and trying to enter into Functional Area. I have a requirement of integrating Solman with ARIS hence need a step by step documentation or guide on how to integrate Solution Manager with ARIS.

 

Regards,

Sourav


Error getting configuration of EQ1(Quality) in Charm 7.1

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Hi Guru,

 

I am trying  configure  ChaRM in & 7.1 SP13

in three system landscape (Dev, qua , prd)  where i have done  extended transport settings  on system

created charm project & img under it

before activating when i check it. it is giving me an error " Error getting configuration of EQ1"

 

STMS is compltly fine, domain link are running fine, TMSADM is working properly

TMSADM@SID.DOMAIN.SID in all system working fine for all the system where SID stands for (DEV,QUE,PRD,SOL)

 

& we have domain setup on DEV

I dont know for what reason it is giving me an error for QUE

 

 

 

Regards

Chetan

creating your own key figure

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I am looking for a solution and are thinking that business process monitoring could be the answer.

 

Scenario :  We need to be alerted when a tax indicator on a customer /material change

 

I came to the point of the monitoring object Material Master Data, generic plant/sales data  data check for material

and on Customer master data, generic customer master check.

 

, but came to the conclusion that this is more a report and can not be use as a alert on when this critical field change.

 

Could you perhaps guide me if I am looking at right tool ? We do not really want to go the custom key figure route, because of time and budget constraints.

Am I missing a standard ?

and can custom key figure

or is this note the way ?

 

  1556760 - Business Process Improvement - Customer Exit in ABAP OO

 

Hoping you can point us in a direction

Thanks

Unable to add business partners to orders with CRM_ORDER_MAINTAIN

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Greetings,

 

I have business requirement to add new partners to existing orders with a specific partner function.

 

So we developed a quick custom report to add these new business partners to the orders. We call functions  CRM_ORDER_MAINTAIN, CRM_ORDER_SAVE and BAPI_TRANSACTION_COMMIT respectively (as usual), however although sy-subrc is always set to zero and no exception received, not a single partner is being added to the orders we're working on.

 

I looked in both SAP Service and SCN trying to find a solution and I tried every suggestion that I come accross in some topics that is relatively related to this issue. I haven't yet come up with a solution. Partners are still not being added..

 

The interesting point is, all the three export tables of CRM_ORDER_SAVE comes out as empty: ( ET_SAVED_OBJECTS,  ET_EXCEPTION,  ET_OBJECTS_NOT_SAVED )

 

I wonder what might be the problem. If you have any suggestion and ideas, that would be welcome.

 

Thanks in advance

Os command Parameters

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ThHi dear Forum,

 

    I'm configuring Os command Adapter in Solman 7.1 SPS08 and it's working, but I need to send parameters to a shell script that send information to a third party monitoring application (Tivoli)

According to guide HOW-TO GUIDE: EXECUTE OS COMMAND

Guide just have one example:

If you need to add Parameters, replace the “-1;NO_PARAMETER” with the Parameters at your convenience, for example: 

01;alertID   [MAI:ALERT:ID]  

02;alertDateTime  ‘[MAI:ALERT:DATE] at [MAI:ALERT:TIME]’

03;description   ’[MAI:ALERT:DESCRIPTION]’

04;$$    [MAI:ALERT:RATING]

 

When I see the script:

echo "PRUEBA SCRIPT ZALERTAS1" > /home/smpadm/zalertas1.txt

LOG=/home/smpadm/alert_$3.txt

echo "Cliente: Nutresa, Escalar a: Standby de SAP" > $LOG

echo "Componente: $1" >> $LOG

echo "Criticidad: $2" >> $LOG

echo "Mensaje: $3"  >> $LOG

echo "Hostname:$4" >> $LOG

echo $7,$8,$9,$10,$11,$12,$13,$14,$15 >> $LOG

 

    It show this result:

Cliente: Nutresa, Escalar a: Standby de SAP

Componente: alertID

Criticidad: 5208EA3A80291D90E10080000B00026E

Mensaje: alertDateTime

Hostname:

,,,alertID0,alertID1,alertID2,alertID3,alertID4,alertID5

 

 

Thanks for your kind help

When I am creating any new message the interval add 10 instead of 1

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Hi every one,

     As the title shows, When I am creating any new message the interval add 10 instead of 1.

Example:

     - My interval number is from 1000000000 to 7999999999

     - The actual number is 1000000042

     - When I create a new message assign number 1000000043

     - But in the current interval shows now 1000000052 instead of 1000000043

     - So, I have messages numbers separated by 10 and I need to have it separated by 1.

 

I have Solman 7.1 and I configure ITSM, the interval that I am ussing is CRM_INCDNT, transaction CRMC_NR_RA_INCDNT.

 

numeración.jpg

 

Thanks for your responses

PI technical system not appearing in sm_workcenter ,but created in lmdb

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Hello all,

 

I am trying to use Sap Solution Manager 7.1 for PI monitoring.For that purpose i have created PI server as technical system in LMDB.

 

 

But Its not appearing in SM_WORKCENTER.

 

 

Can you please help me as what could additional settings do I need to perform.

 

Thanks

Naveen

ITSM Overview Messages Reported by me

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On the screen Workcenter of Incident Management-Overview does not show the results:


1) Reported by me 2)For processing by me 3)Processing by my team

 

Messages have been created with the user Parameter SOLMANREQU and SOLMANPRO,but in the Overview screen shows the message: "You have no messages"

 

The screen information only appears to the user SAP_ALL.

We need these options appear users with Parameter SOLMANREQU and SOLMANPRO.


Regards,

Viviane


Using RBDP in SAP Solution Manager 7.1 and can I use it in 7.2?

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Hello-

 

I am a current user of SAP Solution Manager 7.1.

 

   I am looking into using Reverse Business Process Documentation (RBPD) at my work. I have looked in depth at your available documentation but am looking specifically for the following information:

 

What are the benefits to using RBPD verses to just use file shares and manually updating the information?

 

   Also, with the release of SAP Solution Manager 7.2, will RBPD be available as it is now? (i.e.: will the same steps be taken to produce the same results, or will the release of SAP Solution Manager 7.2 mean a new tool/module? and thus having to learn a whole new process to reverse engineer information?)

 

   I have read online through the SAP wiki and user help forum that similar functions to reverse engineering documents will be available
with SAP Solution Manager 7.2 however RBPD as it is currently used will not be available with SAP Solution Manager 7.2. My concern is this- with SAP Solution Manager 7.2 coming within the next year, if our team decides to start using RBPD, how much will we have to transition to start using SAP Solution Manager 7.2 equivalent (if any)?

 

 

Thank you for answering these questions-

 

  K-GWL

 

 

4 System Landscape // ChaRM // No Export System found

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Hi Folks,

 

I got some problems with a 4 system landscape in ChaRM.

 

The error message I get when doing a consistency check within my SMI project is:

 

Message from function module /TMWFLOW/CHECK_PRJ_CONS: No export system for NWA-303

Message no. /TMWFLOW/TRACK_N159

 

 

Transport route should be as follows:

 

DEV -> QAS -> INT -> PRD

 

Since I am still in testing phase I used clients instead of real systems in my configuration (TMS, Logical component,....)

 

My configuration looks like this:

 

NWA client 300 -> 301, transport layer ZCHM, transport layer SAP, consolidation

NWA client 301 -> 302, delivery

NWA client 302 -> 303, delivery

 

 

Logical Component defined as follows:

 

Developement System (Source: SAP): NWA:300

Type of Role: D Source System

 

Quality Assurance System (Source: SAP): NWA:301

Type of Role:  O Target System

 

Integration System (Source: User): NWA:302

Type of Role:  O Target System

 

Production System (Source: SAP): NWA:303

Type of Role:  P Production System

 

 

Anyone got an idea what is wrong? did I miss anything?

 

The same configuration works for a 3-tier Landscape (without Integration System).

 

Any help is appreciated.

 

Thanks.

ChaRM error "There is no active task list in the assigned project"

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Hello all,

 

We are facing an error in ChaRM (Solu.Mgr 7.1 SPS04) while creating ZMHF (custom Urgent Change) change documents.

Users "sometime" receive error "There is no active task list in the associated project" with following log entries:

 

There is no active task list in the assigned project (Message no SOCM_ACTION_LOG014)

 

Task list H000000004 NOT created by user XXXXXX on <date> at <time> (Message no. /TMWFLOW/TASKLIST304)

 

Error writing to table /TMWFLOW/PROJCTC (Message no. /TMWFLOW/TASKLIST177)

 

 

This issue is sporadic and does not occur always.  I have gone through a thread (http://scn.sap.com/thread/2106331), which points to a resolution document; unfortunately the document link has expired / no longer available.

 

 

Space displayed as " "

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Dear experts,

 

I created a ticket (transaction SM_CRM) and wrote any text. After that i used a button (for example "text template") and closed the pop-up, so that i returned to the text area. The format of the written text has changed. Instead of spaces "&#x20;" is shown (not always, this behaviour is sporadically).

before using button/ pop-up window:

before.jpg

 

after (return to the text area):

 

after.jpg

 

Any thoughts?  Thanks in advance for your help!

displaying blocks in web ui

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Hi everyone,

 

in SAP Solman system, for example there are two users A and B. A user can see 'SAP collaboration' block in web ui but B user can not see the SAP collaboration' block like below screenshot.                                                                                        BBB.pngaaa.png

 

I ve checked parametres, roles, profiles etc. in 'su01' t code and all items are the same.

 

 

CCCC.png

 

 

How can i solve this problem that was displaying 'SAP collaboration' block for B user?


Regards

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