Hi experts,

I am configuring the technical monitoring on a Solution Manager 7.1 with the Solution Manager configuration Workcenter (->technical Monitoring), but I encounter a problem with the filesystem monitoring for the host (Linux). I copied the Linux-template and made some adjustments to the metrics. As to the filesystem-metrics I chose the free in Filesystem (%) and the node below (FILESYS_NAME=.*) (see template.png). Then, I assigned the template to a satellite system and checked the technical Monitoring workcenter. In the monitoring view of this satellite system, I can see, that only my chosen objects from the template are displayed, but there are no metrics for the filesystems, nor are any filesystems recognized (there's a message: no metrics delivered) (see monitoring_view.png). My question is: How can I configure this Linux template, so that the filesystems of the host are displayed with their free space?

Thanks in advance!

Regards,

Maike

Hi all,

I am facing following issue in step Configure CA Introscope of Basic Configuration I can not enter path to EM installation

If I go via Solution Manager Administration - Infrastucture and Introscope - Start embedded I can see and enter path

but EM is not discovered/appears

EM is running ... permissions for daaadm also ok.

Any ideas, tips?

Thank you

Vacla

Hi,

While creating TR under an Urgent Correction CD (Maintenance Project with phase 'In Dev with Release'), user is not able to create TR due to the following error:

Unable to find task /TMWFLOW/SCMA_TRORDER_CREATE for type D of system role

Kindly help me in identifying the root-cause of this issue.

Thank you.

Regards,

Gopal

Hello,

is there a possibility, that the transport of copies from DEV to QA is automatically done, after releasing the development for test?
So if you click in Normal Change on the action "Release" that it makes the copy and also does the transport?

Or can it only be done via task list/scheduling?
Scheduling would be fine, if it can be done more often than just one day.

Kind regards

Hi Guru's,

Please help me with EWA config for JAVA stack 7.4 systems.

Manage system config is already done and wily server is running on solman system.  Please guide for the further changes to be done for that particular Java system. I had referred some of the documents, they are unclear. I will appreciate your inputs.

Thanks in advance

Dear Experts,

we are currently implementing Charm on our Organization and we have couple of questions that we need some advise about all in the area of Normal Change SMMJ

1) While importing the request after Authorize for Import the IT Operator Can Only Import the Request into Production what if i want to schedule it to be imported for example 2 hours from now or on a specific time. how can this be accomplished ?

also i know it can be done by task-list but the task list require me to move the maintenance cycle phase of the project forward.

what if i don't want to move the maintenance cycle.

2) how can i skip or disable checks for the Normal Change cycle?

e.g i have to release the task of the request before i pass normal change to test. how can i skip this or disable this check ?

and also other checks like the one when scheduling a request from task list it need a specific phase of maintenance cycle.

this are the questions for now and i should update it once i get any others.

you suggestions and insights are highly appreciated.

Regards.

Ahmad Salam.

I am for the first time setting up CCMS, EWA and Wily in my solman 7.1 sp14 system and I have a few questions which I was unable to find answer.

My landscape is pretty simple it is windows env 2012, oracle db 12 and clustered. ERP 6.0 and EP 7.0 and ofcourse this one solman system.

I am planning to setup a local SLD (means on the solman itself).

Can anyone point me in the right direction in setting up a local SLD? step-by-step would be great.

Hello Experts,

We have configured ITSM in our Solution Manager, and we are able to create Incidents across the systems through the URL -->

http://<fqdn>:8000/sap/bc/bsp/sap/crm_ui_start/default.htm?sap-client=400&sap-sessioncmd=open.

Now we need to publish the ITSM ticketing URL publically, so that out side of our organization the ticketing URL should be accessible, so we want to publish the URL in the formof --> https://XXX.XXX.com. (https SSL configuration has been done)

I am looking help if anyone can guide me to step forward.

does any one have done such configuration ?, what exact information I will need to provide to our network team.?

your help will be much appreciable..!!

Thanks

Pradeep

Hello.

I'm currently planning Solution Manager upgrade project from 7.1 to 7.2. For preparation purpose, I have two short questions.

1) Is TREX mandatory for gaining the advantage of dynamic search on Process Management? I know TREX is necessary for Text searching in ITSM but not sure whether it also would need for Process Management as well.

2) Is HANA DB required for enabling full functionalities of FIORI in Solution Manager 7.2? In the overview presentation, some analytic applications are introduced in Solution Manager 7.2 but I was suddenly concerned with that if it would only work on HANA DB not the other RDBMS.

Best regards,

Seong Do Lee

Hi,

I am working with Solution Documentation in Solution Manager 7.1. I want to know about the "Leading System Role" for a Project.

1) Is the System role for any Project user specific? That is if I set it to "Production" than will any other user accessing the project find it in "Production" role or he will be displayed the role which he has set?

2) If it is user specific that is different for different user than can I have any way to control it? That is, if set it to "Production" then all the users accessing it will find it in "Production" and not in any other role like "Development" or QAS.

Regards,

Vishal

Hi All,

I want to transfer solution manager 3.2 data of Business partner to Solution  Manager 4.0.

How can I do that ?

Regards

Nikhil

Dear SAP Guru,

The BG job SM:SYNCHRONIZE USER DATA FOR NOTIFICATION is canceled every day and it´s

generating shortdump. Our system is SAP EHP1 for SAP Solution manager.

SAP ABA and SAP BASIS components are release 701 level 3.

ST is release 400 level 19

ST-PI is release 2008_1_700 level 1

ST-A/PI is release 01L_CRM570

Pls look on this shortdump.

Runtime Errors         RAISE_EXCEPTION*

Date and Time          22.03.2010 06:50:11

*----

*

*----

*

|Short text                                                                                |

|    Exception condition "CUSTOMIZING_NOT_FOUND" raised.                                           |

*----

*

*----

*

|What happened?                                                                                |

|    The current ABAP/4 program encountered an unexpected                                          |

|    situation.                                                                                |

*----

*

*----

*

|What can you do?                                                                                |

|    Note down which actions and inputs caused the error.                                          |

|                                                                                |

|                                                                                |

|    To process the problem further, contact you SAP system                                        |

|    administrator.                                                                                |

|                                                                                |

|    Using Transaction ST22 for ABAP Dump Analysis, you can look                                   |

|    at and manage termination messages, and you can also                                          |

|    keep them for a long time.                                                                    |

*----

*

*----

*

|Error analysis                                                                                |

|    A RAISE statement in the program "SAPLDSWP_UTILITY" raised the exception                      |

|    condition "CUSTOMIZING_NOT_FOUND".                                                            |

|    Since the exception was not intercepted by a superior                                         |

|    program, processing was terminated.                                                           |

|                                                                                |

|    Short description of exception condition:                                                     |

|                                                                                |

|                                                                                |

|    For detailed documentation of the exception condition, use                                    |

|    Transaction SE37 (Function Library). You can take the called                                  |

|    function module from the display of active calls.                                             |

|    -                                                                                |

*----

*

*----

*

|How to correct the error                                                                          |

|                                                                                |

|    If the error occures in a non-modified SAP program, you may be able to                        |

|    find an interim solution in an SAP Note.                                                      |

|    If you have access to SAP Notes, carry out a search with the following                        |

|    keywords:                                                                                |

|                                                                                |

|    "RAISE_EXCEPTION" " "                                                                         |

|    "SAPLDSWP_UTILITY" or "LDSWP_UTILITYU19"                                                      |

|    "DSWP_GET_GLOBAL_CUSTOMIZING"                                                                 |

|                                                                                |

|    or                                                                                |

|                                                                                |

|    "SAPLDSWP_UTILITY" "CUSTOMIZING_NOT_FOUND"                                                    |

|                                                                                |

|    or                                                                                |

|                                                                                |

|    "RDSWP_NM_SYNC_USER_DATA " "CUSTOMIZING_NOT_FOUND"                                            |

|    If you cannot solve the problem yourself and want to send an error                            |

|    notification to SAP, include the following information:                                       |

|                                                                                |

*|   

*----

*

|System environment                                                                                |

|    SAP-Release 701                                                                               |

|                                                                                |

|    Application server... "crsgrant"                                                              |

|    Network address...... "10.128.32.175"                                                         |

|    Operating system..... "Windows NT"                                                            |

|    Release.............. "5.2"                                                                   |

|    Hardware type........ "2x Intel 801686"                                                       |

|    Character length.... 8 Bits                                                                   |

|    Pointer length....... 32 Bits                                                                 |

|    Work process number.. 13                                                                      |

|    Shortdump setting.... "full"                                                                  |

|                                                                                |

|    Database server... "CRSGRANT"                                                                 |

|    Database type..... "ORACLE"                                                                   |

|    Database name..... "SM1"                                                                      |

|    Database user ID.. "SAPSM1"                                                                   |

|                                                                                |

|    Terminal.......... " "                                                                        |

|                                                                                |

|    Char.set.... "Czech_Czech.28592"                                                              |

|                                                                                |

|    SAP kernel....... 701                                                                         |

|    created (date)... "Apr 12 2009 22:43:15"                                                      |

|    create on........ "NT 5.2 3790 Service Pack 1 x86 MS VC++ 14.00"                              |

|    Database version. "OCI_10201_SHARE (10.2.0.4.0) "                                             |

|                                                                                |

|    Patch level. 39                                                                               |

|    Patch text.. " "                                                                              |

|                                                                                |

|    Database............. "ORACLE 9.2.0.., ORACLE 10.1.0.., ORACLE 10.2.0.."                |

|    SAP database version. 701                                                                     |

|    Operating system..... "Windows NT 5.0, Windows NT 5.1, Windows NT 5.2, Windows                |

|     NT 6.0"                                                                                |

|                                                                                |

|    Memory consumption                                                                            |

|    Roll.... 8112                                                                                |

|    EM...... 4181184                                                                              |

|    Heap.... 0                                                                                |

|    Page.... 24576                                                                                |

|    MM Used. 873664                                                                               |

|    MM Free. 170296                                                                               |

*----

*

*----

*

|User and Transaction                                                                              |

|                                                                                |

|    Client.............. 001                                                                      |

|    User................ "SOLMAN"                                                                 |

|    Language key........ "E"                                                                      |

|    Transaction......... " "                                                                      |

|    Transactions ID..... "C27635DF574FF121B0470050569757E9"                                       |

|                                                                                |

|    Program............. "SAPLDSWP_UTILITY"                                                       |

|    Screen.............. "SAPMSSY0 1000"                                                          |

|    Screen line......... 6                                                                        |

*----

*

*----

*

|Information on where terminated                                                                   |

|    Termination occurred in the ABAP program "SAPLDSWP_UTILITY" - in                              |

|     "DSWP_GET_GLOBAL_CUSTOMIZING".                                                               |

|    The main program was "RDSWP_NM_SYNC_USER_DATA ".                                              |

|                                                                                |

|    In the source code you have the termination point in line 22                                  |

|    of the (Include) program "LDSWP_UTILITYU19".                                                  |

|    The program "SAPLDSWP_UTILITY" was started as a background job.                               |

|    Job Name....... "SM:SYNCHRONIZE USER DATA FOR NOT"                                            |

|    Job Initiator.. "SOLMAN"                                                                      |

|    Job Number..... 00104000                                                                      |

Have you some solution or advice?

Best Regards

Jakub

Has anyone come across this error?  Can I modify the stack file to get around this?

I have verified that the stack release in fact does not equal the source release.  The component in question is EHSM 400 SP04 upgrading to EHSM 400 SP05

Last error code set: Stack file is invalid: component 'EHSM' (stack release = source release, but KEEP not allowed)

Hi Folks,

I' d like to know how to stop the technical monitoring/templates during an scheduled outage in the system

Nowadays, for example, when a system is restarted and it is configured into Technical Monitoring a lot of notifications are created saying that the system is down.

I ran the following test and did not work, the notification did not stop creating:

Sm_workcenter

Technical Administration

Work Mode Management

Select the system and click on Work Mode Management

Selec Schedule Work Mode and configure it.

Can anyone help me?

thanks a lot

Hello experts,

We are trying to transport an external request by CHARM, but we are finding many errors.

We made the following steps:

1. we add the data and cofile files in the filesystem usr / sap / trans.

2. we add a request (A) in the ECC DEV and made import.

3. created a request (B) in the ECC DEV by CHARM.

4. encapsulate the external request (A) in the request (B) created in CHARM.

5. try to release the request B, but is occurring the error described bellow.

Error that occurre in the ChaRM:

Erro that occurre in the ECC DEV:

Hello,

I can't find documentation about Survey Forms, and start configuration independently, but i have issue when open survey template via WebUi,

Service cannot be reached!!!

Please help to resolve issue.

Hi All,

Because my host operating system version is CentOS 7.

After I install DA, I check host's detail in LMDB and found the operating system version can not be auto discovery.

I have already try to maintain those related parameters manually, but I didn't work.

Did anyone know how to deal with this case?

Thanks & regards,

Rex

All,

We face an error during the managed system setup of an ECC backend system.

STEP

configure automatically -> Introscope Host Adapter

ERROR

On instance : xxx

Wilyhost Agent configuration finished without errors, but on Enterprise

Manager (<SolMan host>:6001) no Wilyhost Agent was detected from host xxx.

Please check the log file jvm_smdagent.out whether the Wilyhost

Agent could connect to the Enterprise Manager. If the Enterprise

Manager configuration has been changed recently please restart the
SMD Agent on OS level.

On instance : xxx

Created destination PRD|xxx

Created action PRD|xxx

Created action PRD - PRD AbapSystem

Created 2 action(s).

0 Wilyhost Agent(s) from host xxx are connected to the EM.

Wilyhost Agent configuration finished without errors, but on Enterprise

Manager (<SolMan host>:6001) no Wilyhost Agent was detected from host xxx.

Please check the log file jvm_smdagent.out whether the Wilyhost

Agent could connect to the Enterprise Manager. If the Enterprise Manager

configuration has been changed recently please restart the SMD Agent on

OS level.

Due to saproute configuration on xxx the connectivity to

Wily Enterprise Manager <SolMan host>:6001 could not be checked

In the log, we see this: Initialization done. [ms://<SolMan host>:8101/P4]

Agent ready.

Please note that we connect to that managed system via our own SAPRouter and

via the managed system SAPRouter.

Any ideas?

Thanks a lot.

Kind regards,

Dimitri

Hi Guys

After finishied EWA Configuration, Im experiencing an odd issue, and I could not find the root cause of this

All landscape is included in EWA Service Delivery

All EWA Alerts are properly generated every monday

And in SCOT, all of them except two were delivered by mail

TED, TEQ; PIQ; PID and TSM Early Watch reports were delivered, but PIP and TEP, which are the productive never were sent.

Any idea how to find out what happened an how to resend them?

Is there any log showing why the EWA was generated but not sent?

Best

Martin

Hi

my installation of 7.2 SR1 aborts to a error on R3load

DB) INFO: WDY_VS_PROPERTY deleted/truncated

(RFF) ERROR: read from data file "/mnt/software/nw75/51050949/DATA_UNITS/EXP4/DATA/SAPSSEXC.005" failed

             current table was "WDY_VS_PROPERTY"

(RFF) ERROR: unexpected end of file "/mnt/software/nw75/51050949/DATA_UNITS/EXP4/DATA/SAPSSEXC.005"

(DB) INFO: loading data in table "WDY_WINDOW" with DBSL #20160523115024

(IMP) INFO: starting import for object "WDY_WINDOW" of type "table" #20160523115024

(DB) INFO: WDY_WINDOW deleted/truncated

(RFF) ERROR: read from data file "/mnt/software/nw75/51050949/DATA_UNITS/EXP4/DATA/SAPSSEXC.005" failed

             current table was "WDY_WINDOW"

(RFF) ERROR: unexpected end of file "/mnt/software/nw75/51050949/DATA_UNITS/EXP4/DATA/SAPSSEXC.005"

(DB) INFO: disconnected from DB

I verified the content of the export and tried 3 versions of R3load. Always the same result. Any one succeeded in installtion ?

Michael