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solman_setup is not working

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Dear All,

 

Issue with Solution Manager 7.1.  SP: sapkb70209 & sapka70209

 

when I use t'code solman_setup, the link is not opening, instead it give an error below:

"HTTP 500 Internal Server Error".

 

Also please find attach Trace file for disp+work.exe.

 

Urgent need help on this please.

 

Regards

 

Ahsan


ChaRM 7.1 - BW Reports

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Hi,

 

We are using ChaRM 7.1 SP6 for the last 6 months. We have not yet activated BW for the same.

 

Now if I activate BI content, will backlog data ( Delta data) appear now.

 

What activity need to be done from BI side to bring Delta Data ( i.e. Old RFCs & CDs data)

 

Can anybody give the names of Cubes, Data sources  for ChaRM 7.1  BW reports .

 

 

Regards

P Kumar

Restrict Developer to perform Action "Approve Preliminary import" in ChaRM

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Hello,

 

I am trying to restrict Developer to perform this Action " Approve Preliminary import" in normal change document. But still developer is able to perform this action and able to import TR into the test system.


I have adjusted "ZSAP_SOCM_DEVELOPER" for Authorization object B_USERSTAT but no luck.

 

Can you please let me know what else I need to check and configure?

 

NC.jpg

 

Roles -  Authorization key SMMJ_05 which is for "Approve Preliminary import" is not exist in BERSL field, but still developer is able to perform this action.

 

Roles SOCM.jpg

 

I refereed this document for solman security -

UC00030 - SAP Solution Manager - Security and Authorizations - SCN Wiki

 

Thanks & Regards,

Nilkanth.

Error in Managed System Configuration

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Hi All,

 

While performing managed system configuration in Solution Manager 7.1 SPS 08, in step 4. Assign Diagnostics Agent gives the below error:

 

SOAP:1.023 SRT: Processing error in Internet Communication Framework: ("ICF Error when receiving the response: HTTPIO_PLG_CANCELED")

Could not ping web service on the solution manager java stack

SOAP:1.023 SRT: Processing error in Internet Communication Framework: ("ICF Error when receiving the response: HTTPIO_PLG_CANCELED")

Web service invocation problem on host <solman hostname> and port 8002 protocol : http logical port name : LP_WS_SMDAGENT_MONITORING

 

As there is a logical port LP_WS_SMDAGENT_MONITORING, I have checked step 4.3 Enable Web Services in System Preparation is already Green.

 

Any idea on how to trouble-shoot this?

 

 

Best Regards,

Tanmeya

Solman - Abap System Managed System SW Components prerequisites

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Dear experts,

 

I am checking the documentation and I am confused regarding the prerequisites to take care of in an ABAP based managed system.

 

Solution Manager 7.1, SP 08:

  • ST-PI: Release: 2008_1_700 Level: 0007
  • ST-A/PI: Release: 01P_700 Level: 0000

 

Managed System: SAP ERP CC 5.0:

  • ST-PI: Release: 003C_640 Level: 0001
  • ST-A/PI:

 

Could you please give some info what should be done to not have problems with the configuration?


Thanks...


Regards,

Shkelzen

Being Implemented status in SMCR (ZMCR)

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Hi Experts,

 

In change management how the change request will be moved to Implemented status from being implemented.

As of now the change request is in being implemented status only how to bring it to the confirmed status there is no action available expect extend scope.

Even the change documents are in the confirmed status.

 

Thanks

 

regards

Chithra Natarajan

TSV_TNEW_PAGE_ALLOC_FAILED

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Hi Team,

 

While running solman_setup and applying CCN note getting and error of " TSV_TNEW_PAGE_ALLOC_FAILED" please help...

 

 

    Roll area...................... 14745408

    Extended memory (EM)........... 502793088

    Assigned memory (HEAP)......... 1500010832

    Short area..................... " "

    Paging area.................... 9650176

    Maximum address space.......... " "

 

 

    If the error occures in a non-modified SAP program, you may be able to

    find an interim solution in an SAP Note.

    If you have access to SAP Notes, carry out a search with the following

    keywords:

 

 

    "TSV_TNEW_PAGE_ALLOC_FAILED" " "

    "SAPMS380" or "MS380F20"

    "DISPLAY_SHORT_TEXT"

 

System environment

    SAP Release..... 702

    SAP Basis Level. 0010

 

 

    Application server... "IN-BLR-STRBUS"

    Network address...... "10.74.100.73"

    Operating system..... "Windows NT"

    Release.............. "6.0"

    Hardware type........ "8x AMD64 Level"

    Character length.... 16 Bits

    Pointer length....... 64 Bits

    Work process number.. 8

    Shortdump setting.... "full"

 

 

    Database server... "IN-BLR-STRBUS"

    Database type..... "ORACLE"

    Database name..... "BSP"

    Database user ID.. "SAPSR3"

 

 

    Terminal.......... "DIN07004383"

 

 

    Char.set.... "C"

 

 

    SAP kernel....... 720

    created (date)... "Sep 16 2013 02:43:58"

    create on........ "NT 6.0 6002 S x86 MS VC++ 16.00"

    Database version. "OCI_10201_SHARE, 11.2.0.3.0 "

 

 

    Patch level. 500

    Patch text.. " "

 

 

    Database............. "ORACLE 10.1.0.*.*, ORACLE 10.2.0.*.*, ORACLE 11.2.*.*.*"

    SAP database version. 720

    Operating system..... "Windows NT 5.1, Windows NT 5.2, Windows NT 6.0, Windows

     NT 6.1, Windows NT 6.2"

 

 

    Memory consumption

    Roll.... 14745408

    EM...... 502793088

    Heap.... 1500010832

    Page.... 9650176

    MM Used. 15011856

    MM Free. 1072400

 

 

 

Request you to please help getting this resolved. Thanks

How to configure Solman_WorkCenter Navigation Panel Common Tasks.

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Hi Expect,

 

Any idea on how to configure the link under Common Tasks in SOLMAN_WORKCENTER?

SAP_WorkCenter.PNG

 

Currently when i click on New Request for Change under Common Tasks, it will direct me to Solution Manager IT Service Management page with below pop out.

SelectTransactionType.PNG

I would like to configure the link under Common Tasks so that it will directly go to ZMCR. Any solution or idea on how to do so?


EWA configure on sap r/3 4.0B solman 7.1

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Did you come across connectivity between solman7. 1 &  sap R/3 4.0b EWA configuration.?   Can you share your ideas on connectivity part.

Solution Manager and Reverse Proxy

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Hello,

According to the VAR Delivery Support, we need to open external access to Service Desk for our customer and externalized team. The only way for us is to use a reverse proxy, is there someone who how to configure such kind of technology, what are the solman application server' folders to map ?

BR

Approval on the Service Request in ITSM

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Dears,

 

We have a case here, we are going to implement the SAP Solution Manager 7.1 ITSM, one of the Business Processes is the Service Request, but they want to have an approval procedure for a certain SR.

 

 

Example: an employee submit for a SR requesting a new Laptop, now after the SR received in the IT Helpdesk, he will check the request and get the employee line manager approval before he proceed to fulfill the request.

 

 

How this can be done in the SR in ITSM ? Can we utilize the Checklist here? and if so can i assign a Task within this Checklist to the Employee Line
Manager who is out of the Organizational Model ?

 

 

Regards,

Yazeed

Clearing BW packages in /SSF/PTABBROWSER for BPMon / BPA

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Hi,

 

I have configured Business Process Analytics for monitors of Finance, Procurement and Sales. Taking these monitors as reference I have also created BPMon monitors. The data is being collected for BPA but based on that alerts are not getting triggered in BPMon for Sales and Procurement monitors.

 

When I checked in the managed system in /SSF/PTABBROWSER I found the BW_* packages for those monitors with namge Doc_List.

There are many entries, in millions, and so the extractor is not able to extract it to Solution Manager and thus the alerts are not getting generated.

 

The managed system is a production system.

 

Is it safe to delete these BW_* packages in the managed systems /SSF/PTABBROWSER  so that new alert trigger can be started for BPMon?

 

Regards,

Vishal

How to debugg badi Badi_Build_message?

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Hi,

 

I am setting up an alert notificatio in solution manager for IDOCs. It is working fine. But the requirement is to extend the functionality  and add idoc numbers also in the same mail alert. I found a BADI  "BADI_BUILD_MESSAGE"  for this purpose and also i referred the note 1609090. please let me know how to debugg this badi?

since it is running in background...

 

Please Reply as soon as possible. Since it is urgent.

Buisness Promcess monitoring on SOlman 7.1

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Good Morning Experts

i have activate the monitoring object in Solman but i noticed that when job log in the mnaged system is reporting the foloowing 'eror'

No Open monid found for the application monitoring data collection

 

i checked in solman and i regenerated the object and reactivated but i still get the same entry for the job BPM_DATA_COLLECTION_1

 

can i get some help please

 

thank you

Ravi Production_no open monid found.jpg

Function Module or Class to validate an Incident Number

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Hello.

 

i'm searching for a function module or class which allows me to

validate / check for existence of a Solution Manager Incident.

 

For example:

 

I know there is a Incident 8000000982 and i need to know programmatically

if this a valid Incident which is stored on Database.

 

Do you have ideas or hints ?

 

Thanks.
Sebastian


Email Functionality

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Hello All,

 

I have couple of questions :

 

1) Is there a way to send out email notification to a person (IT manager) when an incident with high priority is created ?

I have tried PPF actions, but could not find correct Partner Func.for manager and was not successful

I tried BRFPlus, still no luck

 

2) How is it possible to send out "Solution Text" or "Log" in an email to reported by when status of incident changes to Proposed solution

 

Any thoughts on this ?

 

Regards,

AD

Managed System Status Errors

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Dear experts,

 

In the managed system configuration of an ABAP system I am getting the errors as below.

 

SSD 1.PNG

SSD 2.PNG

Could you please suggest what can be done and what might be the reason for this?

 

Thanks,

Shkelzen

IRT percentage is 100% at during incident creation

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Hi All,

 

I configures ITSM incident management along with SLA.

 

everything was working fine but suddenly, the IRT percentage is becoming 100% even when we have time left to reach the threshold.

 

Please find below the screenshot.

 

we are in SAP Solution manager SP10.

 

IRT.png

 

Kindly guide to resolve the issue.

 

No changes has been made in the configuration.

 

Thanks,

Subhashini.

How to use Roadmap in solman

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Hello,

 

I have created a Template Project and selected global ASAP template roadmap. My confusion is how to use roadmap in project because it it contains phases then milestones tab also contains different phases for a project so why we are using roadmap?

How we can add values to a project by using roadmaps?

 

 

Regards,

Abhishek

Product Version and Instance in Managed Systems

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Dear experts,

I'd like to ask your help in understanding one point regrading the Product Version and Instance in Managed System Configuraiton in Solution manager (7.1 SP8).

 

While technical system was created automatically using RZ 70, I had to create manually the  Product System.


First of all, how can I know if I have chosen the right ones?

SLD1.PNG

In this case the system is:

SAP ERP Central Component 5.0

SAP_BASIS 640

 

Are the product instances and versions right? Could you please share any documentation how to automate this process or how to correctly chose?

 

I do not know if this is very obvious but the documentation addressing this issue is a little bit confusing in my opinion. And the terminology very "rich".

 

Thanks for your t ime and effort.

 

Regards

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