Hi all,
I am supporting many customers and I need to save or record the customer solutions provided by the partners in sap solution manager 7.1. Anyone please help me in doing this....
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Recording or saving customer solutions
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MAIN_SHDIMP/SUBMOD_SHD2_RUN/JOB_UPDATE_DDYTT! RFC error system SOL nr 02 function 'SUBST_START_BATCHJOB' failed with code 3 key TYPELOAD_NEW_VERSION
Hi Guys ,
I faced a new error during the Solman stack upgrade preprocessing phase , please help me to fix this .
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Solman - WorkMode Management
Hi experts,
I would like to maintain the work-modes of our systems (especially regarding technical monitoring and notification-system).
Therefore I go to workcenter->Technical Administration->WorkModeManagement and select the system which I would like to maintain.
But now I am confused.
There are two modes which I would like to maintain: "Non-Peak Business" and "Non-Business Hours".
I would like to maintain the following:
every day from 06:00 am to 17:00 pm it should be "Non-Peak Business".
And anytime else it should be "Non-Business Hours".
But how can I maintain this?
Because for me it seems, as there is not overlapping allowed.
And if I maintain monday: 06:00 to 17:00 for non-peak I can't maintain 00:00 to 00:00 for non-business.
Can someone help me please?
Kind regards
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Multiple Sold to Party in ChaRM
Hi Team,
Is there possibility to define multiple Sold to Party Business Partners in Change Request ?
Like different Sold to Party for different Landscapes ?
We can select it manually also, but if it can be made automatic then it will be great !!
Thanks,
Ankit
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Tips to reduce the size of the tables ...
Hi, I would needsome adviceon how to reducethesize of these tables(/bio/accmcurr00 and 200)insolutionmanager, theyare growingconsiderably. Is there somescheduled maintenance by sap?, thanks.
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Technical Monitoring - Generate Reports
Hi experts,
we are using technical monitorin on solman 7.1.
Is there functionaliy, to create e.g. weekly or monthly a report, which includes data based on technical monitoring.
We also use early watch reporting, but this seems to be overloaded for us.
And data from activated metrics of technical monitoring would be very interesting for us.
So is there a kind of a report (pdf, word, ...) which shows performanc and availability.
Maybe also compared with one week before?
Or do we have to analyze this data online with dashboards and BW?
Kind regards
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Error while writing transport key for table CRMC_OR_ITYPE
Hi Friends,
We are activating the existing interactive report in ITSM solution manager.
I am getting following error while Activating Delivered Reports and InfoTypes [SOLMAN]
Tcode - ORDYWB
"Error while writing transport key for table CRMC_OR_ITYPE"
Has anyone come across this error, please guide?
Thanks & Regards,
Rajdeep.
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ITSM: If Reporter and Processor are the same BP the no scheduled actions are executed
Hello. We occasionally run into a situation where both the Reporter and the Processor are the same person. It seems as though when we run into this situation then no scheduled actions are executed for the incident. For instance, an incident is created in one business partner and sent to another support person for action. That support person has determined that the report needs to specify more information so they then assign the incident back to the reporter who then becomes the new processor of the message. Normally, this would trigger an email to the new processor notifying them that the message been reassigned to them, however, since both the reporter and the processor are the same person, nothing happens. Is there a way to have the system execute the action regardless of who the reporter and processor are?
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Solution Manager 7.1 solution can not be edited
Hi Guru!
I have a problem about basic configuration of a solution manager 7.1 sp10, in the "specify solution" task i can't edited the logical component.
do you have any idea for editing the field?
Thanks
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Document Management, Solman 7.1, Lock Table
Hi ,
We have implemented Document Management.
There is a default configuration to lock document at particular status.
I just want to know in which TABLE this lock/unlock status for the document is stored ?
And generally, is there nay way by which we find which tables are used by SAP for particular configuration step ?
Thanks,
Ankit
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Transport a Project
We are working with projects (TX solar_project_admin, solar_01, solar_02). As a result or a new procedure. We need to obligate (to force) the user to make a link of every transport with a project (no matter the instance)
We don't use CHaRM or CTS, we just use the standard transport
How we can do that?
Thanks a lot for your help
Carlos Alberto Velez A.,
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ITSM - Messaged assigned to me - filter
Hi,
I am looking into the "Messages - Assigned to me" at the home page of ITSM of SOLMANPRO role.
Currently it show messages with the status of "Customer Action" + "Proposed Solution" - I would really like to filter these out - they are kinda useless. I think it would be more usefull to have the end-user "Actions required for me" box also for the SOLMANPRO role.
I know that there are workarounds with saved searches etc, but I would like to know if anyone knows of a fast way to filter out these statuses without a lot of development? Would be great if you could take a copy of the box from the end-user and change the statuses.
Any input would be valuable, thanks 
Kindly Regards
Nicolai
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Patch approval error getting from solution manager
Hi,
We are getting error while downloading patch approval from solution manager. As reference below error, I have checked this note 982045 & put valid user id & password of the service market place there but error is getting same. Here following error screen as mentioned below. please suggest us.
Regards
Abhijit
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Error when status change to "In Development" for Urgent Change
Hi,
I am having an issue which started yesterday and everything was working fine before without any issue.
I have configured urgent change in Solman 7.1 - SPS8 and when I create a new urgent change it getting created but when I change the status to "in development" I am getting the following message.
"Status was reset by system"
"There is no active task list in the assigned project"
When pop up create transport request window and when I select a "customizing request" click create I get the following message.
"Not linked to an active project"
I have checked the maintenance cycles and it is active state also I check authorization the user has all the authorizations. As the same user was able to change the status and create request from CHARM till yesterday morning.
Please help in resolving the issue.
Regards
Junaid
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Document deleted - KW of SolMan?
Hello everyone
We have following problem. A document contains the status schema : In Progress, In approval, Approved, New Version. In the status new version a person has deleted the document. Can it be recovered?
Is it still in the Knowledge Warehouse of the SAP Solution Manager?
Regards
Miriam
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Change BP in confirmed messages
Hi!
I have one more issue!
This time I realized that we had one user with two BP assigned. In the end, some messages are created with BP 101 and some with BP 102.
I would like to delete old BP 101, but I cannot as there are some messages assigned (and confirmed). Is there any way I could change the reporter of those messages to BP 102?
Best regards
Ana
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Solution manager 7.1 Wily (no data available in the BI)
Hello, I am using solution manager 7.1 SP08 on hp/ux with wily 9
There are times when Wily show 200% capacity then later show 51% capacity
Trying to figure out what going on so I click on the performance tab and I get a 'no data message in BI '
Any ideas on why no data is showing in BI ?
We are getting wily data .
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Technical Monitoring - Mail: Acknowledge/OK
Hello experts,
I have three questions about mail notification in solution manager technical monitoring.
1. Acknowledge
Also when I postpone an alert in technical monitoring (maybe 1 week back) I receive an email about the problem.
Is this a bug?
2. OK/Acknowledge-Mail
Is there a possibilty to receive also an email, when the status is changed to "Acknwoledge/postponed" or to green-status (=OK)?
Kind regards
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New document from template in SOLAR02
Hi everyone,
I have problem with my document template to appear in SOLAR02.
I have created a document template in SOLAR_PROJECT_ADMIN -> Project Standards tab -> Documentation Types tab -> Project template button. I have created my own Doc. type (ZDEV) and used Document Template button to import my Word document. At this moment I can display the template and everything seems ok.
After that, I switch to SOLAR02 and try to insert new document in Project Documentation tab. A dialog appears in which I choose my Documentation Type and choose Create New Document. However, after pressing OK button blank document appears instead of my Word document.
Has anyone experienced similar behaviour?
I have tested the same at Solman of our different customer and everything worked well. Versions of SAP are the same.
Please help.
Marek
(SAP version: SAP Solution Manager 7.0 EHP 1)
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Error with Technichal System Definition
Hi Everybody,
I've got like 20 systems connected to solman 7.1 sp10. All of them with their diagnostic agent and wily, all the wizards are green and everything looks good except for the "System Status" in solman_workcenter which is red. On the details i got the following error.
'DES~ABAP': Cannot get Technical System from ICM 'DES~ABAP~~ICM'
I haven't been able to find any log concerning to the error or anything that helps me to solve it.
Does anyone knows why is this happening or anoyone who have had this error?
Thanks in advance.
Rafael.
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