Hello forum,

That problem only occurs while setup the solution manager scenario in a VAR where managed systems are from different customers, that share sames "common" system ID and hostname like "PRD(sapprd)".

The problem start on SLD where there only can exist one system ID by the same hostname as indicated on SLD help:

A unique identifier for the computer system, as determined by CIM_System. Use any type of network name here, which must be unique in the system landscape, otherwise the network cannot work. For this reason, be careful when you merge two landscapes from separate networks. The name formats are predefined in CIM_ComputerSystem; SAP uses a subset of them (see the VALUEMAP of NameFormat). Alternative names (aliases, multiple network adapters) have to written to OtherIdentifyingInfo[]. Identifying host names in SLD must be written lower case without any network domain. This implies to use different System Landscape Directories for network domains having name conflicts at this level. The typical reason for such naming conflicts are multiple IT organisations being merged over time.

And the problem continues with LMDB sync process, LMDB create a technical system for each time that SLD has change that PRD from different data supplies, but if there is anyone more technical system with the same system ID and hostname LMDB delete it ¡¡

To try help you to understand the issue i try to create a picture with the process and problem:

I search information on forums, debugg, sap notes, etc... but only find information about how to delete duplicates entries in LMDB/SLD; but i need that duplicate hostname that share system ID and hostname and not installation number and system number.

Relevant notes that I check:

1052122  - Host names in SLD and LMDB

1727294  - AS Java/ABAP System move functionality

1694004  - Dealing with duplicate technical system names (SIDs)

1174300  - RZ70: ABAP system name in SLD varies

764393  - Configuration of the SAP System Landscape Directory

Help.sap.com:

https://help.sap.com/saphelp_sm71_sp05/helpdata/en/a5/971735dd184f5c8d943c6cf423d13a/content.htm

troubleshooting for the LMDB

http://help.sap.com/saphelp_sm71_sp08/helpdata/en/71/611c8079df409097f67d797670bc81/content.htm

Guru Stephanie Janssen blog's:

http://scn.sap.com/people/stephanie.janssen/content

A Solution for that is to have a new one SLD for each duplicate system ID and hostname,but is not suitable to setup a SLD avery time that could happens, at the moment we have a lot of PRD on sapprd, DEV on sapdev, SMP on sapsmp, etc...

Anyone now a solution for that ?

Best regards and thanks for your help,

Luis

Hi

My company is using ChaRM and have ZMCR setup for Change Requests. Due to audit reasons, the requester and approver in ZMCR cannot be the same person.

I have gone into SE91 and access message class SOCM_ACTION_LOG. Here, I have created my new message.

I have then gone into SPRO and setup all the necessary configuration.

And it works perfectly!!!! EXCEPT.....the error message doesn't show in CRM Web Client UI. So the functionality is working fine but obviously we need the message to appear so users no why the change request hasn't changed status.

Firstly, here is my config in SPRO:

And this is what's showing in CRM Web Client:

I have read online that function module CRM_MESSAGE_COLLECT is used to show messages in CRM Web Client. I am not an ABAPer. How does this function module work? What do I do with it? Or is there something else I need to do for this message to show?

Pretty sure my config is spot on so just need some advice on how to get the message to show.

Thanks very much!!!!!!!

Shaun

Hi All,

In our environment the preferred ticketing tool for raising tickets is a CA tool. I have managed to integrate system monitoring on Solution Manager with this third party tool using SNMP traps. Essentially when a system monitoring alert is raised in the alert inbox of solution manager, ticket gets raised in the CA tool.

I want the same integration with BPMon alerts. Whenever a BPMon alert is raised, I want to send an SNMP trap to the CA ticketing tool.

Can someone please guide me to the correct configuration guide or how its done.

Regards,

Ash

Hi all,

I have copied SMCR, SMMJ, SMHF etc. to Z-transactions, I have also make the copy rules and so on.

I have a problem with generating the ZMMJ after the ZMCR: once I put the ZMCR in development, the status of ZMMJ within the scope of the ZMCR is having the status "In Development" instead of "Created".

I have checked the status attribute, the copy rules etc., maybe I missed something but I can't find anything wrong.

Can anybody tell me where I can check?

Thanks a lot!

Kris

Hello expert,

I try to install a SAP ECC 6.0 with oracle 10.2.0 version database. When the installation import ABAP. it shows the error:Program 'Migration Monitor' exits with error code 103. Then I check the log:

java version "1.6.0_71"
Java(TM) SE Runtime Environment (build 6.1.062)
SAP Java Server VM (build 6.1.062 24.51-b03, Feb  7 2014 00:44:50 - 61_REL - optU - linux amd64 - 6 - bas2:210946 (mixed mode))

Import Monitor jobs: running 1, waiting 3, completed 108, failed 0, total 112.
Import Monitor jobs: running 2, waiting 2, completed 108, failed 0, total 112.
Import Monitor jobs: running 3, waiting 1, completed 108, failed 0, total 112.
Loading of 'SAPDODS' import package: ERROR
Import Monitor jobs: running 2, waiting 1, completed 108, failed 1, total 112.
Loading of 'SAPDDIM' import package: ERROR
Import Monitor jobs: running 1, waiting 1, completed 108, failed 2, total 112.
Loading of 'SAPDFACT' import package: ERROR
Import Monitor jobs: running 0, waiting 1, completed 108, failed 3, total 112.

Can any expoert help me?

Hi Experts,

Currently I am exploring the new Business Process Monitoring via MAI (Monitoring and Alerting Infrastructure).

I have setup monitoring objects and I am getting the required alerts.

Need your help for following questions:

1. What is the configuration required to send data to BW? For Classic Business Proces monitoring we select 'Keep Data in BW' under Alert Reorganizations. Is there any such configuration in case of BPMon via MAI ?

2. In which cube is the alert data saved in case of BPMon via MAI ? (For Classic BPMon it is 0SM_BPM)

3. Is there any configuration guide available for BPMon via MAI ? I have already referred to the presentations on the same.

Please help me to get the answers.

Best Regards,

Kavita

Hi All

I have a few questions for all the SAP Solution Manager experts out there and for anyone that would like to take a stab at these questions. An organization would like to implement a 3 system landscape for the following SAP Applications; SAP ERP, SAP CRM, SAP SRM, SAP Portal, SAP XI, SAP BI (SAP BW and SAP BOBJ) as well as SAP Solution Manager. They want to use all the functionality that is available in Solution Manager. The questions that I pose is as follows;

     1. How many Solution Manager systems must one implement? A 3 system landscape or will a 2 system landscape suffice? Bearing in mind that    functionality such as CHARM will be implemented.

     2. Where will the productive SLD reside? How would this SLD connect to the Solution Manager Systems?

     3. To which Solution Manager System will all the diagnostic agents connect to?

Your expert input would gladly be appreciated and points awarded accordingly.

Regards

Deen

Hi Guys,

I'm setting up the ITSM in SolMan 7.1 SPS08 and trying to use the function 'Send to SAP'. I was trying to forward the incident ticket created by the customer in CRM UI and use the 'Send to SAP' function. So that it will automatically create a SAP Message under the customer's S-ID. This message will be appearing in the customer's Sent folder in Service Marketplace.

The Error is.... Installation number 0020648848 is not assigned to a customer.

I have filled in the sold-to-party.

My SolMan installation no: 0020275183

My Managed System (ECC6) installation no: 0020648848

I suspect it's due to the missing entry in table AIINSTALLATIONS as I can only see my SolMan installation number there. One entry only and nothing on the Managed System.

The job REFRESH_ADMIN_DATA_FROM_SUPPORT is running daily. But I'm getting this error in the log; not sure it's relevant or not

User S0004346946 - "Maintain System Data" authorization not found for installation number 0020648848

S0004346946 is a S-ID account from my SolMan system only; not the ECC6 from customer,

Any other area which I can investigate to solve the error message in CRM UI?

Thanks!

Hi Experts,

We have upgraded solution manager  7.1 system from SP06 to SP11.

Facing issue in

Solman_Setup -> Basic Configuration -> Configure Automatically -> Activate BW content for RCA.

This step is going to error and not showing any log details in screen.

also ccms_bi_setup job not getting scheduled in the system.

We have performed below steps already:

• all previous steps completed sucesfully.
• T-code: RSTCO_ADMIN: showing activation sucessful.
• Also downloaded latest version for sap roles SAP_BI_E2E and SAP_SM_BI_PROCESS and assigned to user "solman_admin",which is used for performing solman_setup.

Please provide your inputs to resolve this issue.

Thanks & Regards,

Kavitha

In SAP Solution Manager 7.1(SP11), we use interactive reporting in the context of technical monitoring to determine system availability , database availability ,instance availability and host availability of managed systems.

The report for the database availability sometimes displays a small part of the day or hour without availability measurement. Because of this hourly and daily availability is found less than 100.

We have increased the resources(DIA WP) and tuned the extractor framework based on the log of background job "EFWK RESOURCE MANAGER". After doing this, the database availability values have only become better than earlier values but it has not helped us to get 100% availability.

Any suggestions ?

Dear Guru's,

I'm going to upgrade Java SP on my SOLMAN 7.1, i have run the ./STARTUP from OS level and SL Controller have been started.

but when I access the SUM via web and launch it, i got this error from Java :

JNLPException[category: Download Error : Exception: java.net.UnknownHostException: xxxxx : LaunchDesc: null ]

  at com.sun.javaws.cache.DownloadProtocol.doDownload(Unknown Source)

  at com.sun.javaws.cache.DownloadProtocol.isLaunchFileUpdateAvailable(Unknown Source)

  at com.sun.javaws.LaunchDownload.getUpdatedLaunchDesc(Unknown Source)

  at com.sun.javaws.Launcher.downloadResources(Unknown Source)

  at com.sun.javaws.Launcher.handleApplicationDesc(Unknown Source)

  at com.sun.javaws.Launcher.handleLaunchFile(Unknown Source)

  at com.sun.javaws.Launcher.run(Unknown Source)

  at java.lang.Thread.run(Unknown Source)

I'm Using JRE 1.4.2_16.

i have tried to Run DSUGui from OS level using <sid>adm and still got this error :

<hostname>:smhadm 53> ./DSUGui

java.lang.reflect.InvocationTargetException

        at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

        at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)

        at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)

        at java.lang.reflect.Method.invoke(Method.java:597)

        at SDTGui.showSUMSplashScreen(SDTGui.java:446)

        at SDTGui.configureSUM(SDTGui.java:261)

        at SDTGui.parseArgs(SDTGui.java:171)

        at SDTGui.<init>(SDTGui.java:48)

        at SDTGui.main(SDTGui.java:73)

Caused by: java.awt.HeadlessException:

No X11 DISPLAY variable was set, but this program performed an operation which requires it.

        at java.awt.GraphicsEnvironment.checkHeadless(GraphicsEnvironment.java:161)

        at java.awt.Window.<init>(Window.java:432)

        at java.awt.Frame.<init>(Frame.java:403)

        at java.awt.Frame.<init>(Frame.java:368)

        at javax.swing.SwingUtilities$SharedOwnerFrame.<init>(SwingUtilities.java:1734)

        at javax.swing.SwingUtilities.getSharedOwnerFrame(SwingUtilities.java:1811)

        at javax.swing.JDialog.<init>(JDialog.java:253)

        at javax.swing.JDialog.<init>(JDialog.java:187)

        at javax.swing.JDialog.<init>(JDialog.java:135)

        at com.sap.sdt.gui.core.swing.util.SplashScreen.create(SplashScreen.java:136)

        at com.sap.sdt.gui.core.swing.util.SplashScreen.show(SplashScreen.java:62)

        at com.sap.sdt.gui.core.admin.SDTGuiAdmin.showSUMSplashScreen(SDTGuiAdmin.java:115)

        ... 9 more

Exception in thread "main" java.lang.NullPointerException: while trying to invoke the method java.lang.Object.toString() of a null object loaded from local variable 'result'

        at SDTGui.printErrorMessage(SDTGui.java:332)

        at SDTGui.showSUMSplashScreen(SDTGui.java:476)

        at SDTGui.configureSUM(SDTGui.java:261)

        at SDTGui.parseArgs(SDTGui.java:171)

        at SDTGui.<init>(SDTGui.java:48)

        at SDTGui.main(SDTGui.java:73)

my java version is :

java version "1.4.2_32"

Java(TM) 2 Runtime Environment, Standard Edition (build 4.1.016)

SAP Java Server VM (build 4.1.016 19.1-b02, Jan  2 2012 21:54:35 - 41_REL - optU - linux amd64 - 6 - bas2:164914 (mixed mode))

please help to solve this problem..

Best Regards,

Marvin

     Is it possible to setup technical monitoring to monitor table growth statistics like top 10 growing tables etc?

if yes, how?

any info please?

Hi All,

I am having issue in change document approval, when we are approving change document for unit testing or if release management approving change for pre-production or production approval, we are getting error, I started coming from last two days only,\

when I did detail analysis,  in all transports project code related to change document, disappear

although if I create new change document, project code appear,

Do we have  way to solve this issue?, I even not able to decouple the transport from change document, it giving error, do we have way where we can resync change document and transport?

Dinesh

Hello there,

after the update from SP10 to SP11, we can't reach our Workcenter with the TA: SM_WORKCENTER.

Did anyone knows a solution or got the same problem?

thanks and kind regards

torsten

Hello,

   We have configured Solution Manager 7.1 to send messages to SAP via Webclient. However, after completing the required information, entering my information as Processer and Reporter, and select "Send to SAP", the third step in the sending process is Prequisites. Within this step I receive 3 error messages:

- S-User(s) (*my BP number*) not assigned to a customer

- S-User (RFC) and S-User (contact) do not belong to the same customer

- Contact's S-User(s) not assigned to a customer (installation)

I have checked my records and S-User contact and S-User RFC are assigned to the same customer.

Let me know if there is some action I can take.

Thanks!

I am in the process of setting up CCLM in a Solution Manager 7.1 system.  I have been using the document "Custom Code Management Roadmap - Accelerators (Setup Guide - CCLM – Custom Code Lifeycle Management - SAP Active Global Support October 2013)" as a reference for setting up CCLM.  (Setup Guide link --> https://websmp109.sap-ag.de/~sapidb/011000358700000426872012E)  All setup steps have been completed and Collector Jobs have been scheduled and running.  For the most part, everything appears to be operating as expected with one exception.  The collector job "SM_CCL: OBJECTS_<sid>_<installation>" results in a Job Log as follows ...

Date       Time     Message text                                                              Message class Message no. Message type

02/17/2014 15:49:51 Job started                                                                    00           516          S
02/17/2014 15:49:51 Step 001 started (program RAGS_CC_GET_OBJECTS, variant , user ID A799703)      00           550          S
02/17/2014 15:49:51 SM_CCL: OBJECTS_*                                                            AGS_CC         000          S
02/17/2014 15:49:51 RFC Destination SM_POCCLNT020_TRUSTED selected                               AGS_CC         000          S
02/17/2014 15:49:51 RFC Destination SM_POCCLNT020_TRUSTED selected                               AGS_CC         000          S
02/17/2014 15:49:58 Objects: 7544                                                                AGS_CC         000          S
02/17/2014 15:49:58 Objects without $TMP: 7531                                                   AGS_CC         000          S
02/17/2014 15:50:15 Processing object: 500                                                       AGS_CC         000          S
02/17/2014 15:50:30 Processing object: 1.000                                                     AGS_CC         000          S
02/17/2014 15:50:46 Processing object: 1.500                                                     AGS_CC         000          S
02/17/2014 15:50:56 Processing object: 2.000                                                     AGS_CC         000          S
02/17/2014 15:51:06 Processing object: 2.500                                                     AGS_CC         000          S
02/17/2014 15:51:16 Processing object: 3.000                                                     AGS_CC         000          S
02/17/2014 15:51:27 Processing object: 3.500                                                     AGS_CC         000          S
02/17/2014 15:51:37 Processing object: 4.000                                                     AGS_CC         000          S
02/17/2014 15:51:51 Processing object: 4.500                                                     AGS_CC         000          S
02/17/2014 15:52:07 Processing object: 5.000                                                     AGS_CC         000          S
02/17/2014 15:52:26 Processing object: 5.500                                                     AGS_CC         000          S
02/17/2014 15:52:46 Processing object: 6.000                                                     AGS_CC         000          S
02/17/2014 15:53:04 Processing object: 6.500                                                     AGS_CC         000          S
02/17/2014 15:53:24 Processing object: 7.000                                                     AGS_CC         000          S
02/17/2014 15:53:44 Processing object: 7.500                                                     AGS_CC         000          S
02/17/2014 15:53:45 Function Modules: 2177                                                       AGS_CC         000          S
02/17/2014 15:53:45 Function Modules without $TMP: 7531                                          AGS_CC         000          S
02/17/2014 15:53:47 Processing functions: 500                                                    AGS_CC         000          S
02/17/2014 15:53:50 Processing functions: 1.000                                                  AGS_CC         000          S
02/17/2014 15:53:53 Processing functions: 1.500                                                  AGS_CC         000          S
02/17/2014 15:53:56 Processing functions: 2.000                                                  AGS_CC         000          S
02/17/2014 15:53:57 Methods: 821                                                                 AGS_CC         000          S
02/17/2014 15:53:57 Methods without $TMP: 819                                                    AGS_CC         000          S
02/17/2014 15:54:00 Processing methods: 500                                                      AGS_CC         000          S
02/17/2014 15:54:09 Error saving data to library ...                                             AGS_CC         000          I
02/17/2014 15:54:09 CDPs Check started                                                           AGS_CC         000          S
02/17/2014 15:54:09 for lead system POC                                                          AGS_CC         000          S
02/17/2014 15:54:09 RFC Destination SM_POCCLNT020_TRUSTED selected                               AGS_CC         000          S
02/17/2014 15:54:09 CDP determination not active. Check parameters CDP                           AGS_CC         000          I
02/17/2014 15:54:09 Error calling CDP check                                                      AGS_CC         000          I
02/17/2014 15:54:11 Job finished                                                                   00           517          S

The job log appears relatively normal with the exception of the message "Error saving data to library ...".  I suspect that it is this error that is preventing the attributes from being populated and visible on the collected custom code objects in Solution Manager.  It seems all of the custom code objects are being collected however, for the most part, all of them seem to have only the UserID as the attribute.  All of the other attributes (previously loaded via XML file in OSS Note 1547234) don't appear to get populated on the objects collected.  I have not been able to find any detail technical documents that address this type of error message for the collector.  Has anyone run into a similar problem while setting up CCLM in Solution Manager 7.1.

Thanks, Mike Lattanzi

Hi All,

Recently for one of the staging system we moved from physical server to VM. Instance number got changed from 01 to 00 - just to keep in sync with other SRM systems. (SAP SRM 7.0).

Now to push this data to SLD, RZ70 is not working. its spinning for unlimited duration.

Had a check on SLD_UC and SLDNUC, working fine.
SAPSLDAPI - working fine
SLDAPICUST and SLDCHECK - working fine

Job keeps running which I can see in SM37 and SM66, however for respective WP nothing is getting updated or no change when I check in SM50 specific WP - by double clicking in it. like Roll in, Roll out and memory details nothing is getting changed.

The program name is : _SLD_ASSOC

Any one has any idea, what more to try?

Found this link: however its unanswered :   SAP_SLD_DATA_COLLECT getting hanged

Regards,
Haseena

Dear All,

I have installed new solman 7.1 and upgrade to sp11.

I have created new client and client copy done by from 000 client.

I started the solman_setup configuration.

While doing system preparation getting error web dispatcher step.

I got struck here from one day onwards.

For your reference i attached screen shots and suggest some solution for this....

Regards

Chandra

Hi experts,

When I create an incident, I found the "orig. category".

In SP08 SolMan, I had never seen that.

What is the "original category"?

Does anyone have documents or web sites about this?

Best regards,

Takashi

Hello,

i try to implement SCOPE AND EFFORT ANALYZER in solution manager

in Specify Additional Systems I have Data Source Check Faild

I have the  2 problem :

• Activate Extractor 'E2E_ICIDB_EXT_CME' of Cube '0SM_CCLG' for system
• No Usage and Procedure Logging (UPL) data available for system

Can someone help me?