Hi all, i customize Service Desk for our needs.
We want that all new message is been processed by dispatcher. I copy for it navigation role SOLMANDISP but in block "My message-for dispatching" i do not see all incidents only which is assigned to me. How can i fix it? i gave for dispatcher SAP_ALL, but still do not work.
hi
I am upgrading solution manager 7.1 dual stack using software upgrade manager
During the configuration phase, i get the error no connect possible: "connect failed with DBLI_RC_LOAD_LIB_FAILED."
Please guide
Hi Friends,
I would like to configure the Upgrade management and Solution document scenarios in my solman 7.1 SP12 system and test them.
Could some one kindly suggest on this.
At the time of implementation there is a project already created.
How can i proceed from there.
How can i see the existing solution documents avilable in the system.
How can i proceed for upgrade management scenario.
Thanks,
Chowdary.
Hi,
I would like to ask on how to get the "error free flag" value if i will be getting it through a BADI implementation for schedule condition.
Attached is a screenshot on how it is currently implemented using standard condition.
Any help would be appreciated. Thanks!
Luigi
Hello Experts,
I'm wondering what exactly Urgent Change SMHF - Task List Status 'Question' means?
I'm trying to move SAP Standard Transaction SMHF (Urgent Change) from 'In Development' to 'To Be Tested'.
Somehow Transport Request can'be be moved from DEV to Q&A system, in the WEB GUI the Urgent Change keeps hanging for few minutes (and finally produces 'Connection Timeout' error), and it seems like nothing happened in the Task List, as it's still having 'Import Transport Request (Online)' with this 'Question Mark' Status.
Any ideas why it's like that?
Thanks you in advance for your suggestions.
Regards,
MM
Hi experts,
I wanted to know where the RBPD real use will come into picture.
Whatever I understood from various posts is that its a automated tool to generated the solution documentation analysis.
We got a project for which we need to provide support only after implementation by other team.
Can we get using RBPD, the various customization configuration done for various modules including BW as well?
Does it generate the business blueprint kind of document from it?
I am not a solution manager person but wanted to check if RBPD can be helpful to understand the functional configuration and technical objects created in ECC.
thanks in advance
regards,
M
Hello,
limit attachment size in old Incident Management workset works fine.
Is it possible to limit attachments in ITSM UI?
I use the Solman 7.1 SP11.
--
thanks,
Yessen
Dear Folks,
I have been working on configuring email alert for managed system through Solman and I am have configured the Basic Preparation , System preparation , managed system configuration and technical monitoring but I am not able to get auto auto email alert for for my managed system . But I can trigger the email manually form Solman.
Please guide/help on this .
Calling all CHARM experts !
did anyone have this problem or it's just me ?
I configured email function to send email to requester when ZMCR gets in status "Implemented".
This status is set automatically when ZMHF (as example) is Imported to PROD.
Status sync works fine and email from ZMCR Implemented status is triggered...
The problem is that this status triggers 5 (FIVE) identical emails to the requester - to same recipient, at the same moment with same content.
I tried different variations of merging conditions, processing time and schedule/start conditions.
Found out that this status is probably very different from "normal" statuses, i.e. it does not react on Start conditions at all (just ignores it), but schedule condition actually behaves like Start condition in any other "Normal" email action.
so my current setup is this:
start condition is empty.
Any help, hints would be much appreciated.
Thank you
Elena
Hello,
We are in process of doing the doing Customizing Distribution and we need to do SCDT_FETCH for few transports and i want to skip creations of transports for 2 clients as they already fetch completed,please let me know?
Regards,
Neni
Hello All,
i have the below alert in SolMan:
Alert Detail - "EarlyWatch Alerts raised"
could you please help me with this alerts?
thank you & regards,
Hello Experts,
We have implemented HANA Database Monitoring using Solution Manager 7.1, we have finished configuration of the Managed System and Technical Monitoring Steps in SOLMAN_SETUP. Upon checking Alert Inbox, then selecting Database Alerts or Host Alerts there were no Alerts showing. Can you suggest steps in how to troubleshoot the issue we are getting?
Regards,
Manuel
Hi All,
We are currently on SAP Solution Manager 7.1 SP 08 patch level. We have also implemented successfully the Retrofit functionality and it is being used efficiently till date.
While performing a Retrofit for a Workbench object today, we received an error message:
No transports of copies assigned to request for retrofit
Message no. /TMWFLOW/RETRO_EXT024
Diagnosis
There is no active entry in the table /TMWFLOW/TOCASNG for transport request for the retrofit functionality. There are no import objects for this transport request which could be retrofittet by automatic import of the assigned transport of copies.
System Response
The transport of copies could not be imported, because it is not available for the transport request.
Procedure
No further action required. System status is set to OK.
For the Transport request that we are trying to Retrofit, has multiple released Transport of copies and were moved successfully to Quality system as well.
Any pointers or suggestion regarding this Retrofit issue would be helpful.
~ Shailesh
Dear Community,
I appended the structure BUS_RESULT_TC to be able to have "SAP Customer number" in BP transaction, VAR scenario. Any ideas which table should be appended also to store and read that data from, possibly automatically, without modification or with minimum modifications. It should be append because synchronization job is overwriting standard fields. There is CRM help documentation, Enhancements with the Easy Enhancement Workbench in SAP CRM and
Adding New Fields to the Business Partner, any experience with that?
Kind regards, Sven
I removed an application server from one of my systems and now the logs are being spammed with numerous entries from Solution Manager
SAP gateway connection failed. Is SAP gateway started?
ABAP Programm: /SDF/SAPLCCMS_TOOLS (Transaction: )
Called function module: SALC_GET_MT_LIST_BY_MTCLASS
User: SM_SMP (Client: 000)
I have re-run managed system config on the system, the retried application server is no longer listed as part of the system. I have deleted the server from LMDB. Why is solution manager still trying to hit it? How do I clear it?
Regarding charm after upgrade to solman 7.1 ,SAP reccommends to create new transaction types and process the open requests with old transaction types during the transition phase.My question is : Anybody tried to create requests with old transaction types ? Will it work in solman 7.1 ? SAP has made the upgrade process difficult and time consuming due to extra efforts needed in charm.The time needed for the whole upgrade process ( technical upgrade ,post activities,solman_setup and charm related activities) take at least a week,the solman users will not be in a position to use the new transaction type immediately after technical upgrade and also they need training in solman 7.1.
Will the old charm functionality work in solman 7.1 as well ? ( of course solman 7.1 new features will be missing ) Anybody has this experience ?
Hello everybody,
Some of our users are experiencing problems while working with incidents in SAP Solution Manager 7.1.
IE 11 crashes when they try to attach a file. Windows event log says EMET service makes it fail.
Has anybody been through similar issue? Is there any way to avoid it?
Hello, I have solman 7.1 SP08 on hpux box . it has SAPJVM4.1 patch 16 and I want to upgrade to latest patch 33, I downloaded and unpacked it . Oss notes say to use SUM to update , So I have latest version of SUM . When I run SUM and get to the part where it wants either a stack configuration file n XML file or a manually prepared directory. I select the manual directory ,but what file (or directory ) do I point it to from the sapjvm 33 patch I expanded? Everyone I try gives me an error.
Hi All,
I'm configuring the Scope and Effort Analyzer scenario in Solman. Solution Manager version is 7.1 SP 12 and running MSSQL database. Managed system version is ERP 6.0 EHP5.
The UPL extractor of the ERP managed system showed an error “Active Status” = “Extractor Inconsistent”. Having followed the instruction in the note 2087512, I implemented the note 2040903, deleted the failed extractor and run the Managed System Configuration for the affected system again. However, in the “Finalize Configuration” step, we failed to execute the activity ”Setup Extractor & House Keeping (UPL)” due to the error “UPL extractor template for SAP_Basis 46C not exist”.
Best regards,
Duy BPS Finland
After I was fiddling some time ago with SMD I tried to start again today - and I'm stuck with the following error while setting up SMD:
- STEP 5: checking P4 Connection
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
P4 Connection to SMD Server failed
Root exception is: com.sap.engine.services.jndi.persistent.exceptions.NamingException: Exception while try
ing to get InitialContext. [Root exception is com.sap.engine.interfaces.cross.DestinationException: there
are no access points for service: P4 registered on the message server]
com.sap.engine.services.jndi.persistent.exceptions.NamingException: Exception while trying to get InitialC
ontext. [Root exception is com.sap.engine.interfaces.cross.DestinationException: there are no access point
s for service: P4 registered on the message server]
at com.sap.engine.services.jndi.InitialContextFactoryImpl.getInitialContext(InitialContextFactoryI
mpl.java:455)
at javax.naming.spi.NamingManager.getInitialContext(NamingManager.java:662)
at javax.naming.InitialContext.getDefaultInitCtx(InitialContext.java:243)
at javax.naming.InitialContext.init(InitialContext.java:219)
at javax.naming.InitialContext.<init>(InitialContext.java:195)
at com.sap.smd.setup.CheckPrerequisiteSetup.checkP4Connection(CheckPrerequisiteSetup.java:510)
at com.sap.smd.setup.CheckPrerequisiteSetup.setup(CheckPrerequisiteSetup.java:173)
at com.sap.smd.setup.CheckPrerequisiteSetup.main(CheckPrerequisiteSetup.java:63)
Caused by: com.sap.engine.interfaces.cross.DestinationException: there are no access points for service: P
4 registered on the message server
The message server on the solution manager host on the specified port (8150) is running:
bash-3.00# netstat -f inet -an | grep 8150
*.8150 . 0 0 49152 0 LISTEN
I can resolve names backward and forward, since the system connects I assume it's no network issue.
What do I need to do in order to "register the P4 port" on the ABAP message server?
Regards,
Markus