Dear Experts,
I have configured service desk in SOLMAN 7.1 and now i am able to send and receive messages from satellite systems but i need to configure automatic Email notification whenever message is created and whenever its status has been changed.
I have used ZMIN (copy of SMIN) as a action profile.
Kindly guide me for same.
Thanks and Regards,
Sumit
Hi Experts,
As I need to monitor my SAP TREX system using solman so i have started it with creating a new system solman's managed system configuration and at at initially it asks for the system Id and system Name(GUID,hexadecimal,36 char format).So how can i retrieve the system name in hexadecimal format .and also can i get the configuration document for the same.
Thanks,
Satheesh E
Hello Experts,
I mapped all the configuration activities for MM, SD,HR,etc modules in solar02 and consultants are doing configuration in dev system through solution manager. Now my query is how we can show that or figure out that we have done configuration through solman in dev system??
Is there any Tracebility functionalityor other functionality is available to check this in solman or dev system?
Regards,
Abhishek
Hi All,
Recently for one of the staging system we moved from physical server to VM. Instance number got changed from 01 to 00 - just to keep in sync with other SRM systems. (SAP SRM 7.0).
Now to push this data to SLD, RZ70 is not working. its spinning for unlimited duration.
Had a check on SLD_UC and SLDNUC, working fine.
SAPSLDAPI - working fine
SLDAPICUST and SLDCHECK - working fine
Job keeps running which I can see in SM37 and SM66, however for respective WP nothing is getting updated or no change when I check in SM50 specific WP - by double clicking in it. like Roll in, Roll out and memory details nothing is getting changed.
The program name is : _SLD_ASSOC
Any one has any idea, what more to try?
Found this link: however its unanswered : SAP_SLD_DATA_COLLECT getting hanged
Regards,
Haseena
Hi, I have 2 questions.
1 - We have a Request for Change created, after the change got approved, this created the Normal Change document. Is this the way it should work?
2 - After the Approval, the developer logs in to create the transport request. The system and client is disabled ad the short description comes with some weird text. We have a solution created and the solution has the development system within the logical component in it. Please help..
Thanks in advance..
Hello,
I renewed my certifcates of "TicketKeystore" and "UMEKeystore" because they had been expired.
I Created in the Visual Admin a new Private Key "SAPLogonTicketKeyPair" with stored certificate.
Then I Created in the "UMEKeystore" a new Private Key "<SID>" with certificate.
In the ABAP Stack I imported the new Certificate "SAPLogonTicketKeyPair-Cer" to STRUSTSSO2 to ACL with Client 001 and to the certificate list.
But now I can't login to the JAVA part. After successfull login, the authentication screen apears again.
In the logs of server0 file "security_audit.0.log" I see this error:
#1.5 #005056AD002A006E0000006E00001C680004FEC3B965FFC6#1406016489432#/System/Security/Audit/J2EE##com.sap.engine.services.security.roles.audit#J2EE_GUEST#0##B2D0196D117611E4C0050000011F3DCA#b2d0196d117611e4c0050000011f3dca-0#b2d0196d117611e4c0050000011f3dca#SAPEngine_Application_Thread[impl:3]_23##0#0#Error#1#com.sap.engine.services.security.roles.audit#Java###{0}: Authorization check for caller assignment to J2EE security role [{1} : {2}] referencing J2EE security role [{3} : {4}].#5#ACCESS.ERROR#service.naming#jndi_all_operations#SAP-J2EE-Engine#administrators#
I think I imported the new certificates wrong to the ABAP Stack.
Where do I need to import the "UMEKeystore" certificate?
Best regards
Bastian
Hi Experts,
Currently I am exploring the new Business Process Monitoring via MAI (Monitoring and Alerting Infrastructure).
I have setup monitoring objects and I am getting the required alerts.
Need your help for following questions:
1. What is the configuration required to send data to BW? For Classic Business Proces monitoring we select 'Keep Data in BW' under Alert Reorganizations. Is there any such configuration in case of BPMon via MAI ?
2. In which cube is the alert data saved in case of BPMon via MAI ? (For Classic BPMon it is 0SM_BPM)
3. Is there any configuration guide available for BPMon via MAI ? I have already referred to the presentations on the same.
Please help me to get the answers.
Best Regards,
Kavita
While configuring charm in solution manager ,In transaction SOLAR_PROJECT_ADMIN ( Project Administration),I am getting an error "Check consistency of project ZCHARM_TS1" --> "CTS projects in production systems for project ZCHARM_TS1"
at path system landscape-->change management-->check.
And in transaction SLG1, after selecting object /TMWFLOW/CMSCV, sub-object TRACK_LANDSCAPE to view the application log, I am getting a log "Project ZCHARM_TS1 is locked by ChaRM consistency check".please do help.
Dear Gurus,
I am doing installation of SAP Solution Manager 7.1 with Sybase 15.7 database on Windows Server 2008. But unfortunately it's stuck at step 11 "Prepare database server creation"
I checked sapinst log file and found below is the error message coming repetitively.
INFO[E] 2014-07-21 02:21:20.89
FSL-01027 Account user="Administrators" does not exist.
INFO[E] 2014-07-21 02:21:22.382
FSL-01027 Account user="Administrators" does not exist.
I did checked the permission of "sybase" folder and also checked the current Windows user "Administrator" as well as other SAP Users are assigned to "Administrators" group. I can checked few SCN threads as well but no luck.
I also tried the installation from fresh but again same issue. Can anyone suggest the solution.
Best Regards,
Vishal Jain
Hello All,
When ever we update LM_Service component, SMD agents also get updated. But in our landscape most of the SMD agents are updating along with LM_Service but few agents are missing to update and they are in not connected state at Agent administration page. Checked at OS level they are up and running, please suggest the fix for this issue.
Regards,
Anil
Hello All,
When attempting to go into solman_workcenter and choose Fast Display Message, we enter a Transaction ID and it runs for a while then eventually gives us a short dump TSV_TNEW_PAGE_ALLOC_FAILED.
The short text is "No more storage space available for extending an internal table." We are only searching for a single helpdesk ticket, so it seems strange that it would run out of memory.
This is happening in both our Solman PRD and Solman TST systems.
Has anyone seen this before?
Dear Friends,
I have configuring EWA in my landscape. But when i configure it can not showing any thing. the EWA tab Solution is showing RED colour. how can i activate the Solution?
My SAP Solman is 7.1 SP11.
please suggest any help?
Hello forum,
That problem only occurs while setup the solution manager scenario in a VAR where managed systems are from different customers, that share sames "common" system ID and hostname like "PRD(sapprd)".
The problem start on SLD where there only can exist one system ID by the same hostname as indicated on SLD help:
A unique identifier for the computer system, as determined by CIM_System. Use any type of network name here, which must be unique in the system landscape, otherwise the network cannot work. For this reason, be careful when you merge two landscapes from separate networks. The name formats are predefined in CIM_ComputerSystem; SAP uses a subset of them (see the VALUEMAP of NameFormat). Alternative names (aliases, multiple network adapters) have to written to OtherIdentifyingInfo[]. Identifying host names in SLD must be written lower case without any network domain. This implies to use different System Landscape Directories for network domains having name conflicts at this level. The typical reason for such naming conflicts are multiple IT organisations being merged over time.
And the problem continues with LMDB sync process, LMDB create a technical system for each time that SLD has change that PRD from different data supplies, but if there is anyone more technical system with the same system ID and hostname LMDB delete it ¡¡
To try help you to understand the issue i try to create a picture with the process and problem:
I search information on forums, debugg, sap notes, etc... but only find information about how to delete duplicates entries in LMDB/SLD; but i need that duplicate hostname that share system ID and hostname and not installation number and system number.
Relevant notes that I check:
1052122 - Host names in SLD and LMDB
1727294 - AS Java/ABAP System move functionality
1694004 - Dealing with duplicate technical system names (SIDs)
1174300 - RZ70: ABAP system name in SLD varies
764393 - Configuration of the SAP System Landscape Directory
Help.sap.com:
https://help.sap.com/saphelp_sm71_sp05/helpdata/en/a5/971735dd184f5c8d943c6cf423d13a/content.htm
troubleshooting for the LMDB
http://help.sap.com/saphelp_sm71_sp08/helpdata/en/71/611c8079df409097f67d797670bc81/content.htm
Guru Stephanie Janssen blog's:
http://scn.sap.com/people/stephanie.janssen/content
A Solution for that is to have a new one SLD for each duplicate system ID and hostname,but is not suitable to setup a SLD avery time that could happens, at the moment we have a lot of PRD on sapprd, DEV on sapdev, SMP on sapsmp, etc...
Anyone now a solution for that ?
Best regards and thanks for your help,
Luis
Dear Friends,
I have configured service desk configuration in solution manager 7.1
when i try to create a incident i found some configuration missing compare to SMIN.
I have copied SMIN to ZMIN.Please find the attached screenshot.
Please help me on where i have missed the configuration.
Thanks,
Harish
Hello friends
I have configured the SM EWA but I am unable to view the HTML report
please see the picture.. what I am missing here...?
Status shows "data is available" but I can not see the report
I would really appreciate your help
Hi Experts,
We have upgraded solution manager 7.1 system from SP06 to SP11.
Facing issue in
Solman_Setup -> Basic Configuration -> Configure Automatically -> Activate BW content for RCA.
This step is going to error and not showing any log details in screen.
also ccms_bi_setup job not getting scheduled in the system.
We have performed below steps already:
Please provide your inputs to resolve this issue.
Thanks & Regards,
Kavitha
Good Day,
I am upgrading the solution manager 7.1 to the latest support packs (Sp11) and NW stack to SP14 as per maintenance optimer calculations using SUM (Software Update Manager). i am now encountering problems under the Preprocessing and phase MAIN_SHDCRE/SHADOW_NTACT_CP.. It seems like it failing to create the indexes on the shadow tables as per below log:
.........................
/usr/sap/sapup/SUM/abap/log/PN500723.SMP:
3 ETP000 ntab export without TOUCH dependant objects
3 ETP000 Nametab for "/SAPDMC/LSOCOD" copied (conv. 2: ext. '~')
3 ETP000Xcp nt "/SAPDMC/LSODOC":
3 ETP000 ntab export without TOUCH dependant objects
2 ETP000 --------------- DB-ROLLBACK() ---------------
2AETP000XWrite table "/SAPDMC/LSODOC~ ": pgntab call: SQL error.
3 ETP000 ntab export without TOUCH dependant objects
3 ETP000 Nametab for "/SAPDMC/LSOFIL" copied (conv. 2: ext. '~')
3 ETP000Xcp nt "/SAPDMC/LSOFIS":
3 ETP000 ntab export without TOUCH dependant objects
2 ETP000 --------------- DB-ROLLBACK() ---------------
2AETP000XWrite table "/SAPDMC/LSOFIS~ ": pgntab call: SQL error.
Anyone who has experience this problem and how was it resolved?
Kind regards,
CK
Hi Experts,
i am doing Managed system configuration but stuck on "step 8 - Configure Automatically" with below error.
My SOLMAN version is 71 SPS11.
Error while calling Diagnostics setup web service. Check note 1822831.
CX_AI_SYSTEM_FAULT : SOAP:1.007 SRT: Unsupported xstream found: ("HTTP Code 401 : Unauthorized")
CX_SOAP_FAILURE : Error when processing Web service call
CX_SOAP_CORE : Error when calling SOAP Runtime functions: SRT: Unsupported xstream found: ("HTTP Code 401 : Unauthorized")
I have check the note 1822831 but not help at all.
Also, i have tested the webservice connection with out issue and JAVA UME master client have set to client 100.
i have also able to login to http://localhost:50000 with user SM_INTERN_WS without issue.
Basically i have the same error for SAPRouter setup, Extractors Setup, Introscope Host Adapter and Generate System-level Metrics in this step 8.
It seen like authorization issue. But i have no idea where to verify the user id and authorization.
Kindly advise.
Thank you.
BR,
Por.
Dear friends,
we are successfully completed all the steps System Preparation Basic Configuration and Managed system configuration. we are showing the EWA scren all the steps are Green, then we start the EWA but we are not showing my development systems in the EWA configuration screen. please find screen shots of my system and suggest the solution.
Reagrds,
Somesh.k
Hello SAP,
We have configured system monitoring in Solution Manager 7.1 SP10 system.
Monitoring data for database and ABAP technical instance is getting captured and available in system/database monitoring in technical monitoring work center.
But host monitoring not working for both ABAP and Java systems and technical instance of Java data not capturing, shows grey entries.
We have followed and implemented the SAP note:
1853160 - Grey host metrics in Technical Monitoring
1855064 - Error occurred when calling the DPC Push web service
1638655 - Errors with requests coming from ICM
But still the host monitoring and Java system details are not working in Technical Monitoring.
We have noticed below error message on Diagnostic Agent log files:
Jul 18, 2014 2:23:40 AM [Thread[ExRun:dpc:job_3,5,dpc:job:ExecTG]] Error [DPCServicePushMetricJob.pushSimpleEvents] Error occurred when calling the DPC Push web service. (http://xxxxxxxx:8000/sap/bc/srt/scs/sap/e2e_dpc_push?sap-client=030).
[EXCEPTION]
java.rmi.RemoteException: Service call exception; nested exception is:
com.sap.engine.services.webservices.jaxrpc.exceptions.InvalidResponseCodeException: Invalid Response Code: (404) Not found. The request URL was:"http://xxxxxxxx:8000/sap/bc/srt/scs/sap/e2e_dpc_push?sap-client=xxx". Check, whether the URL is correct, and the Web Service that you are requesting is up and running.
at com.sap.smd.agent.wsclients.dpc.BindingStub.e2eDpcPushMetrics(BindingStub.java:85)
at com.sap.smd.agent.wsclients.dpc.BindingStub.e2eDpcPushMetrics(BindingStub.java:96)
at sun.reflect.GeneratedMethodAccessor39576.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
at com.sap.smd.api.util.SynchronizedProxy$SyncHandler.invoke(SynchronizedProxy.java:32)
at $Proxy37.e2eDpcPushMetrics(Unknown Source)
at com.sap.smd.dpc.job.DPCServicePushMetricJob.pushSimpleEvents(DPCServicePushMetricJob.java:122)
at com.sap.smd.dpc.job.DPCServicePushMetricJob.run(DPCServicePushMetricJob.java:66)
at com.sap.smd.server.exec.TaskRunner.run(TaskRunner.java:46)
at com.sap.smd.server.util.concurrent.PooledExecutor$Worker.run(PooledExecutor.java:785)
at java.lang.Thread.run(Thread.java:722)
Caused by: com.sap.engine.services.webservices.jaxrpc.exceptions.InvalidResponseCodeException: Invalid Response Code: (404) Not found. The request URL was:"http://xxxxxxxx.:8000/sap/bc/srt/scs/sap/e2e_dpc_push?sap-client=xxx". Check, whether the URL is correct, and the Web Service that you are requesting is up and running.
at com.sap.engine.services.webservices.jaxrpc.wsdl2java.soapbinding.MimeHttpBinding.handleResponseMessage(MimeHttpBinding.java:998)
at com.sap.engine.services.webservices.jaxrpc.wsdl2java.soapbinding.MimeHttpBinding.call(MimeHttpBinding.java:1452)
at com.sap.smd.agent.wsclients.dpc.BindingStub.e2eDpcPushMetrics(BindingStub.java:78)
... 11 more
Request you to look into this and advice us to correct the issue
Thanks,
Vamshi