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Import via ChaRM (status dependant) very slow

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Hi Experts,

 

currently we struggle with a weird Situation and we already tried to reproduce it, as for the Status dependent Import to our pre-production System we had a Import runtime of >24h for only 300 transports (Production and hotfix Systems needed 2h for the same transports).

 

Now the different cases, the first one is the one we try to fix:

 

1. ERROR CASE (Pre-Production System)

- Import to R01 triggered via Solution Manager (ChaRM) ~300 transports

- Import strategy = Status dependent Import (which causes an Import subset within TMS)

- Result = Import runtime > 24h

 

2. Simulation of "Import Subset" (Hotfix System)

- Import to ER1 (Hotfix System) via TMS (not ChaRM) selected the same transports (~300) as for R01 (ERROR CASE) - Import subset was performed using TMS

- Result = Import runtime ~ 2,5h

 

3. Simulation of "Import Subset" (PreProduction)

- We expected the same behavoir as for 1. ERROR CASE, but the runtime was significantly better as for 1.

- We added all 300 transports again to the queue

- Performed "Import subset" using TMS (not ChaRM) -> Also set the flag "Import Transport request again"

- Result = Import runtime ~ 2,5h

 

Now the questions:

- Whats the difference between a triggered subset via Solution Manager and the Manual selection of transports and starting the subset via TMS? -> As an additional Information: If the Transport is triggered via ChaRM, all selected transports are marked with the Import Status "T" -"Import Running" within TMS so i thought the involvment of Solution Manager ends with sending the Information of transports which shall be imported and the tp starting command...?

 

- Are there any open communication between SolMan and the managed System (e.g. updating Transport Status (RC=0) for the tickets in Solution Manager during the runtime and for each Transport which could cause such a runtime...?

 

-Something has changed but we are still searching the root cause (The Import for case 1. was working, but now gets slower and slower with each Transport which is performed- see graph attached)

 

Hopefully this is not a random behavoir and you Can bring light in this Situation.

 

Best regards,

Stefan Klug


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